How to play MP4 video in SharePoint 2013?

I want to play different videos in SharePoint 2013. I have added three videos in different formats in the Asset Library. One WMV and two MP4.
When i click om the WMV video in the library, it start to play ok. And I can put the video in a published page and it works ok.
But if I click on one of the MP4 video, I got the error message "Media failed to load. This file is in a format that is not recognized". What do I have to do to make it work? (If I try to start the MP4 video from my computer it works ok)

Hi Ona-M,
Did all MP4 videos occur this issue?
Please install the Silverlight on your computer, check if the MP4 videos could be played.
http://blogs.office.com/b/sharepoint/archive/2013/03/08/enhanced-video-experience-in-sharepoint-2013.aspx
http://msdn.microsoft.com/en-us/library/cc189080(VS.95).aspx
Thanks
Daniel Yang
TechNet Community Support

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Unable to load media error when trying to play a video in Sharepoint 2013

My team consistently gets an error when trying to play a video in SharePoint 2013. I can upload it, pick a thumbnail and save it. When anyone else goes to the intranet site and tries to play the video, they get a media failed to load error.
I have tried mp4 and wmv formats. I at first thought it had to do with the codec used in Camtasia to create the video, so I encoded it in Microsoft Encoder to a wmv and it still fails. All of the videos I upload fail for other users. If someone else uploads
a video, I get the error and cannot play the video. If I look at the library in Explorer, the video file is missing but the subdirectories for additional content and thumbnails are present. For the videos I upload and can play but everyone else
gets the error, I see those subdirectories as well as the video file itself.

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