How to reset SAP*

I need to remove the SAP* from client 000. Password has been forgotten and account is locked. I searched the forum and web and found some procedures but the do not seem to work on SQL 2005 for ECC5. Does anybody has a working solution? The login/no_automatic_user_sapstar is set to 0.
I found a message that I should run"SELECT * FROM USR02 WHERE BNAME='SAP*' AND MANDT='000'" as a SQL query. But I get an error that object USR02 is not known.
Thanks!

Try this:
SELECT * FROM SAPR3.USR02 WHERE BNAME='SAP*' AND MANDT='000' if
you've upgraded this system from an older release or
SELECT * FROM SAP<SID>.USR02 WHERE BNAME='SAP*' AND MANDT='000' where <SID> is the SID of your datebase.
The query is correct, but you need to observe the schema owner as well.
To remove the user.
DELETE FROM SAP<SID>/SAPR3.USR02 WHERE BNAME='SAP*' AND MANDT='000';
This will 'reset' the password to pass, but NOT remove the lock.
Are you unable to get into client 000 at all? Can you use DDIC? Do you have another user ID that can make the change in SU01? It'll be cleaner this way.
Cheers,
Tim

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Best regards,
Jay

Hi
First make sure that the parameter
login/no_automatic_user_sapstar is set to 0 (false)
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Dear,
i need your help in how to Reset SAP GUI passwords for number of users one time, as we have non-SAP users, only ESS users that they are currently using Portal ESS, but we need to reset thier GUI passwords so that they will not be accessing the GUI.
we need to do it one shot, one time for more than 600 users.
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Reminder : Points should be given on answers.

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Hi friends,
How to reset password for user sap* if any solution please mail me.
Thanks,
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Hi,
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