How to schedule ACE_DISPATCHER after creating the case.

Hi all .
I want to run ACE_DISPATCHER every time I create or change a case .
As I am using ACE for Case.
The background event SAP_CRM_ACE_DISPATCHER_REQUEST which is right now configured to run the ACE_DISPATCHER every time Case is created or changed . But its not happening .
If we manually activate the rights then I can see the relevant case else it does'nt show in the search result .
some times system works fine ie; The ACE_DISPATCHER runs fine and updates the ACE tables .
Please advice .
Regards,
Naval Bhatt .

It is possible the parameters set for the process is causing this.
In the IMG activity, navigate to: CRM -> Basic functions -> ACE -> Maintain General Parameters.
You (or someone in your group) have maintained the following parameters and more parameters relevant to the ACE Engine background processing.
1. ACTIVATION_PCKG_SIZE
2. MAXIMUM_RUNNING_JOBS
3. DISP_SHUTDOWN_DELAY_TIME
But, note that the performance impact of changing these values have to be evaluated before changing the default values.

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