How to set a user status (complete) when ever system status is set complete

Experts,
We have configured status profile and few user status (say open, pre-release, complete) and assigned the status profile to the item category(zxxx).
The problem we have is if we have a service order that is created with the item (item category zxxx) -- Say the header status is open and the item status is pre-release. Now end user comes and sets the header status to completed - then the item status is still set pre-release. It is not changing to complete as expected.
Yes, the Item system status is set to completed but not the user status. How do I configure to set a complete user status when the header and item system status are set to completed.
Thank you
Edited by: ram on May 4, 2010 8:51 PM

I am not sure if this can be "reverse engineered" in Status profile.
But here is some hint. You can use the BAdI CRM_ORDER_STATUS mehtod AFTER_CHANGE and actually break when the Header status is changed, and set the item status as desired.

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