How to show records with zero on dashboard

hi expert,
if I have a dimension table product,
a fact table
if in the db, there are records with zero values of product A.
if the logical column for the fact is SUM(...).
how to show records with zero values on dashboard.
Use the outer join?
or other method?
I dont wanna use outer join because it makes the PRD be so complicated

hi,
Pull all the columns to criteria ,it will show NULL for a product
To get zero,on the fact column use IFNULL(fact_col,0)
which will look like this
http://a.imageshack.us/img180/6616/ifnull.jpg
thanks,
saichand.v

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I´m sorry that you couldn´t reproduce the problem.
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It´s not about which symbol should seperate the integer part from the fraction.
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As I´m from germany my locale should be "de" but it should matter in the test case.
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https://docs.google.com/open?id=0B5xsRfHLScFEMWhUNTJsMzNNUDQ]
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http://s8.postimage.org/6hu2ljymt/otn_hide_fraction.jpg
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