How to sign in to Creative Cloud?

My Creative Cloud App will not allow my to sign in.  Every time I do I get the message that I have been signed out and to please signe in to continue.
I changed my password but I still cannot sign in.  Is this happening to anyone else and how did you solve it?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0

Similar Messages

  • How can i get a free download, i tried  but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .

    How can i get a free download, i tried  but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .

    If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period.  If there was a way, there would be people who would take advantage and just never subscribe.
    -Noel

  • How do i change my creative cloud id,as my adobe id is different and the signed in id is different?

    how do i change my creative cloud id,as my adobe id is different and the signed in id is different?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat.
    There is also a phone option. 1 (800) 833-6687
    There's also a dedicated user forum at:
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • How can i fix my creative cloud so that i wont be signed out automatically?

    so every time i try to log into Creative cloud the server automatically logs me out. please help me solve this problem someone

    Which OS are you using. Please update to the latest CC desktop from: https://creative.adobe.com/products/creative-cloud, try to sign in again and let us know if the issue still persists.
    Try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    You are no longer signed into your Creative Cloud applications
    Sign out, Sign in | Creative Cloud Desktop app
    Let us know if it worked for you.
    Regards
    Rajshree

  • A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

    Hello Everyone,
    I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
    My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
    Any help and answers will be greatly appreciated.
    I will start with the hardware questions first:
    I am trying to decide between the iMac and the Mac mini.
    The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
    The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
    Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
    Question: Will the iMac run the software significantly better to justify the price difference?
    I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
    Now a couple of software questions.
    After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
    If you want to know what issues have me concerned take a look at just this one forum:
    http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
    Similar issues are discussed in the Apple forums as well as many other places around the web.
    I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
    We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
    Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
    My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
    Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
    Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
    Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
    The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
    Question: Which is true?
    My mini is registered to me, with my name, iTunes account, Apple ID etc.
    Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
    This may seem like a silly question but I want to avoid any problems before they happen.
    Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
    Cheers,
    Alex Bogdan

    Alex,
    I'll try and answer your questions as best I can.
    Qn 1 Which Mac.
    Ans:- As I understand it both units will run Adobe CS6.
              Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
              Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
              You can get:-
                                  3.4 GHz i7 processor rather than the i5
                                   2GB video card as opposed to a 1Gb video card.
                                   Of course such a model will cost you more.
              In the end it is needs compared with money to spend. That is only a decision you cam make.
    Q2:- Will the higher cost for the Imac justify copst.
    Ans:- Again it depends on what demands you intend to make on the hardware and software.
              But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
              Again only you will know the answer to that.
    Q3:- Questions about CS6 reliability
    Ans:- I have been with Adobe for way over 10 years.
             Speaking, only for myself, it is the most reliable software on the market.
              It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
              Again this is only my opinion, but although all these problems are real for the individuals:-
              First it is not clear why they have the problem e.g. what have they done or not done.
              Second, they are in the minority of the total users using the hardware / software.
              The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
              So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
             So if you are happy with my opinion I would not worry about Adobe CS6
    Qn 4:- CS6 0n 2 machines.
    Ans:- Yes you will not be able to run the same program similtaneosly.
               I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
               You would need to contact Adobe about that.
    Qn 5:- Lightroom 4
    Ans:- Lightroom is now available as part of Creative Cloud.
    Qn 6:- Set up for individual machines
    Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
              Each machine downloads the apps and your machine and the apps are registered by Adobe.
             Here is something that you may want to know:-
              Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
              However as far as Creative Cloud is concered Acrobat X is still on my machine.
              It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
              However here is the point:-
              Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
             Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
              Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
    Personal Comment:-
              It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
              That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
    Hope all of that goes some way to answering your questions.

  • Unable to sign in to Creative Cloud for Desktops

    Can anybody please help me identify the requirements to be able to sign in to Creative Cloud for Desktops?
    We are supposed to deploy CC within our organization but our desktop security environment apparently prohibits to launch CC for Desktops.
    - Windows 7 Professional 64bit
    - Internet connection via proxy with PAC file
    - CC for Teams
    - CC for Desktops version 1.9.0.465
    - valid Adobe ID (works in unprotected environment)
    - no firewall rules block port 443
    - went through all the documentation available on the net, including
    http://helpx.adobe.com/creative-cloud/faq.html#how-works
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html#Site/Port%20in formation%20used%20by%20Creative%20Cloud%20for%20teams%20and%20Creative%20Cloud%20for%20en terprise%20%C2%A0
    http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
    https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html
    and the links inside
    Grateful for any help,
    Gerald

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

    I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

    ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later.  If you have any questions regarding the steps listed within the document you are welcome to update this discussion.

  • How do I switch my creative cloud account from my old computer to my new computer?

    How do I switch adobe creative cloud accounts from my old windows pc and laptop to my new mac desktop and laptop?

    Sign out of your account... Uninstall... run the Cleaner to remove all traces
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Then install and activate on your new computers

  • I can't sign into my creative cloud account

    Hello,
    I just installed creative cloud onto my laptop. I paid for a photoshop subscription and I'm trying to download it, but when I try download Photoshop, it opens my creative cloud but it says, "You've been signed out" when I try signing in, it loads for a few seconds then it tells me I've been signed out again.
    Does anyone know what the problem is and how to fix it?

    Please follow the steps here:
    You are no longer signed into your Creative Cloud applications
    Sign out, Sign in | Creative Cloud Desktop app
    https://forums.adobe.com/thread/1329447?tstart=0
    Please let us know if it worked for you.
    Regards
    Rajshree

  • I just changed computers: how do I now use creative cloud on my new computer?

    I just changed computers: how do I now use creative Cloud on my new computer?

    Firstly, if you still have access to older computer, sign out of CC activation on that computer by going to any product>help>sign out. This will deactivate your activation on the previous PC.
    Then go to Creative Cloud Website and download the applications directly or download CC Desktop and downlad applications via that.
    If you do not have access to older PC and you are getting a message like "Activation limit reached", the follow the steps mentioned in this document:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • How do i register my creative cloud

    how do i register my creative cloud on my new computer

    On a new computer:
    Download and Install the Creative Cloud desktop application to your new computer
    Sign-in with your Adobe ID and password associated with your creative cloud membership
    Download the software you'd like to use from the Apps section.
    On the old computer:
    Launch the Creative Cloud desktop application
    Locate gear icon in top-right and choose Preferences from the menu.
    In General tab, click Account, then click Sign Out from Creative Cloud.

  • How to quit free membership Creative Cloud?

    Hello! Can you please tell me how I can quit my free membership on the Creative Cloud? I don't have a contract. Kind regards Amanda

    Hi Amanda,
    I understand the problem.
    On the laptop you use, is there any CS6 software installed?
    Have you tried to sign out first the previous email address ?
    How to sign out
    Open the Creative Cloud Desktop App.
    Choose the Settings icon.
    Choose Preferences.
    Choose Account.
    Choose Sign Out from Creative Cloud.
    If yes, please try the following solution.
    Clean up cached user login information.
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7 : http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
    Access hidden user library files | Mac OS 10.7 Lion : http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Let me know how it goes.
    Arnaud.

  • Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

    Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Beyond that noboidy can tell you much without proper system info.
    Mylenium

  • Sign up to creative cloud in English

    I am tring to sign up to creative cloud single app photoshop, but because I live in Hong Kong the sign up page opens up in Chinese. How can I get it to do it in English??

    Hi,
    If you are trying to get it from adobe.com then you can change the location and you will be able to see the page in other language depending on your selection for location.
    Please see the screenshot to change the language:
    after clicking on "Change" you will have option to select any of the following:
    -Kapil Malik

  • How do I become a Creative Cloud for Teams admin?

    I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login.  How do I become a Creative Cloud for Teams admin? 

    Hi russmccabe333,
    Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
    Regards,
    Romit Sinha

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