How to transfer CRM sales order to R/3,delivery to CRM

Hello All,
I have a basic question,just want to make sure what I am doing right.We have a business scenario where Sales Order is created in CRM and it should be replicated to R/3 for delivery and delivery should be replicated back to CRM for Billing.
Can anyone please narrate how to configure the data transfer between R/3 and CRM.
thanks,
Kitcha

Hi Kitcha,
First of all, delivery document doesn't exist in SAP CRM, just in R/3.
The must common scenario used by SAP CRM customer is:
1. Sales Order is created in SAP CRM.
2. This order is transferred automatically to R/3, using SAP CRM Middleware.
3. A delivery document is created and a good issue is posted using the preceding sales order.
4. The Billing document is created in R/3, based on delivery document or sales order. However, as you described on your post, you want to use the CRM Billing. In this case, you just can use the sales order created on step 1.
CRM Middleware configuration:
Please take a look on SAP NOTE 490932 in order to identify all necessary configuration in order to do the data exchange of sales transacions between CRM & R/3.
Best Regards,
Gabriel Santana

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How to transfer one Sales Order to another SO? Kindly give me the T.code and Procedures
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kalpana

Dear Kalpana
Not sure if I am correct. You want to copy the datas from one sale order to another.
If so, in VA01, you have the option "Create with reference". You can choose this option and copy the datas.
If this is not your requirement, please enlighten more on this.
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User status transfer for sales orders from ECC to CRM

Hi,
We use business process with CRM sales orders that are transfer to ERP.
Users can change user status in the sales orders in ERP.
How we can replicate custom user status from ECC Sales Order to CRM Sales Order?
What is the steps to do this for CRM 7.0?
Denis

Hi,
We are creating quotation ZPQT in CRM which is then get replicated to ECC on saving it on “Accepted” status. In ECC we then create sales order of type ZPOR. Sales order gets replicated in CRM and also updates document flow. This sales order is called as “Project Sales Order”. PS team assigns WBS element to this order and does billing later on. Upon billing document is created sales order status in ECC changes to “Completed”. This is system status. But the issue is status of order ZPOR is CRM remains in status “Inprocess”. We want it to change to “Completed”.
We have similar scenario with order type ZOR. In this order after delivery and billing ECC assigns status “Completed” to sale order and same gets replicated to CRM.
In CRM for user status Completed we have assigned system status as FINI. Both ZPOR and ZOR has same status profile assigned at header and item level.
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How to add a table layout in CRM Sales order?

dear all ,
anyone know how to add a table layout in CRM sales order customer tab that using the EEWB added?
can EEWB do this? i didn't find the appropriate business object......

Hi , Swapna
is you mail address right? can not send out.
first , you should have added one field using EEWB , then to EEWB , find the extension , double click on the task, there you will find a "object list" on the right, the list will give you many many very important information , you should look through .
then double click on the "screen: ..........EEW......." , layout , there you will find the field you have added in . and you can draw anything you want there , then back to the screen flow , write you flow logic in PBO and PAI .
about the global data definition, again to the "object list", you will find a "Report source code: ......................TOP". in there ,you can define all you data .
another thing if you want to save your input field to database tables that you draw (not by EEWB added)
two ways:
1. write update table directly in PAI module .
2. you can use this BADI : ORDER_SAVE , this is when you save the order to trigger the save action.

How to determine the delivery plant in a CRM Sales Order

Hi experts:
In CRM how to work the delivery plant determination? and I can change the Plan in a Sales Order before its download to ECC?
I download the DNL_PLANT object but i don't understand what is the functionality of these are created like business partner in CRM.
Thanks in advanced by your orientation about these questions that have me a little bit confuse.
Sussie

Hi Reddy
Thanks for your reply, but the note says that only applies for India or Brazil legal purposes.
In my case I still have confuse, in a normal Sales scenario CRM to R/3 how to works the determination of the delivery plant.
I know that in R/3 is determined by:
1. Customer-Material info record (Sales Area data)
2. Customer Master data (Sales area data)
3. Material Master data (Sales-area data)
I can think that in CRM is determinate bye Material Master Data, but I still don't know if I can change
it?? and where in the crm sales order before it is download to R/3??
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How to use the BAPI_GOODSMVT_CREATE for Transfer posting Sales order

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How to use the Bapi BAPI_GOODSMVT_CREATE for transfer posting sales order to sales order.
pls, send the list of parameteres to pass to the bapi, if program avail please send it to me.
Thanks in advance
Shankar

You have to pass Header and GM code as the INput parameters for uing this BAPI....GM code would be structure.
Also you have to pass the INternal table Item for the goods mvt cxreate which will contains
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Sushil.

How to make a sales order item deleted in ECC while in CRM just status changed?

Hi expert,
I have a requirment, that is:
1. the user will change the USER STATUS in a line item of sales order to "CANCEL".
2. When the order was replicated to ECC,the item should be deleted totally and the ITEM in CRM should not be affected.
How can I implement this? Is there any resolution by just make some configuration?
Thanks in advance.
Jerry

Hi Jerry,
As per standard SAP, the line item is not deleted (in ECC) based on the status changes at the line item (in CRM)
You need to do the development to achieve this. Following points to be considered if you are doing any custom enhancement.
1. What triggers the sales order replication ? Is it status change at header level ? If yes, then you need to define a program which will first check the line item status in CRM Sales Order.
2. Wherever a line item status is CANCEL, it may store in some internal table and then it will call an RFC to delete these line items in the replicated ECC Sales Order. (without deleting the line items in CRM Sales Order)
3. Mind you that, this will be a complex enhancement and may give lot of challenges in the sales order replication to ECC.
Drawback of this requirement -
1. If your client prefer to have this scenario, then it is fine, but I could see the data inconsistency in all such sales orders. There will be a mismatch between the sales order in ECC and CRM
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Thanks and Regards
DJ

How to upload a CRM sales order to R/3 after modifying some values in CRM

Hi All
How to upload a CRM sales order to R/3 after modifying some values in CRM ?
In other words
You have a Sales Order in CRM. While sending this Sales Order to R/3, we would like to modify certain values in the Order before it is replicated to R/3 . How do u do that?
Thanks
Jaman
Message was edited by: Sap_Crm_Guy
Message was edited by: Sap_Crm_Guy

Hi Jaman,
Try to have a look at the function group CRM_ORDER_API. In there you will find several useful functions. CRM_MAINTAIN_ORDER can most probably do what you want to do, but it is not simple to figure out how to use it as it is not very well documented.
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Very best regards,
Anders Mørk

How to pass R/3 Sales org unit to CRM Sales order ?

Hi,
We are creating CRM sales order using FM ' <b>CRMXIF_ORDER_SAVE'</b>.
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Hi Nagesh,
Thanks for your reply.
If we pass R/3
wa_orgman-sales_org     = '1101'
wa_orgman-sales_office = '1101',
wa_orgman-sales_group = '105' ,
wa_orgman-dis_channel   = '01'.
wa_orgman-division      = '11'.
in the function module ,   sales order is getting created with errors saying Organizational Unit does not exist.
But If we give ,
wa_orgman-sales_org     = 'O 50000026'.
wa_orgman-sales_office = 'O 50000075'.
wa_orgman-sales_group = 'O 50000080'.
wa_orgman-dis_channel   = '01'.
wa_orgman-division      = '11'.
we could able to create order without errors.
For R/3 sales org ,the corresponding CRM sales unit is 'O 50000026'.
We want to pass R/3 sales org values instead of CRM sales values.
And this R/3 sales org values have to be selected dynamically from a table.
Pls help us to solve this issue.
Regards,
Siva

Create CRM sales Order based on contracts

Hi Experts,
Could you please guide me how to create sales order based on contract from CRM 5.0? What are customizing settings and coding to be in CRM to enable this?
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Ronit

Start here with this SAP Help documentation.
[Contract processing in CRM Web Channel|http://help.sap.com/saphelp_crm52sp01/helpdata/EN/d2/650e26a21fe04bba5298afd089b9dd/content.htm] - link.
You can either create the contracts in CRM or download it from your ECC backend using middleware.
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If you want the UI navigation to match what happens in SAPGUI will require custom development.

Credit Card number entered CRM sales order is not appearing in R3 Sales ord

Hi,
We are entering our Sales orders in CRM which are gtting replicated to SAP R3,In the credit card scenario ,In some sales orders entered in CRM,where the Credit card numer has been entered,In some cases,the card numer is not appearing in R3 Sales order either in the overview screen or Payment card tab,due to ehich most of the times these cards fail authorization .
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Appreciate your help on this.
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Mohammed Roshan

Hi All,
Looking forward to your valuable inputs on this as to how and why Credit Card number entered CRM sales order iwould not appear in R3 Sales order?
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To Get the list of sales orders for a Business partner in CRM.

Hi all
Is there any Function module or BAPI to get the Sales orders for a Business partner in CRM. I know there is a BAPI to get the list of sales orders for a customer in ECC, but I donu2019t know how to get the list of sales orders for a Business Partner in CRM.
Can anybody tell me if there is an inbuilt function module or BAPI available?
If not how can I pick the sales orders of a business partner in CRM? Between which tables should I apply a join and write SELECT statement to get list of sales orders for a business partner in CRM.

Hi Jessica,
Try CRM function module CRM_BUPA_READ_ORDER_OBJECTS.
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Kind regards.

PO Creation after CRM Sales Order Creation

I am creating a CRM Sales Order and the moment I save the CRM Sales Order,
it creates a PO in ECC. I need to find out how PO is getting triggered?
When I open the CRM Sales Order it shows a PO already created for this Sales Order.
Has anyone face this or same kind of scenerio ever? If yes please let me know how can fnd the triggering point of PO creation.
Thanks in advance!!
Sachin

Hi Mathivana,
I had faced these issue several time. As per SAP standard logic whenever you saved order in CRM it replicate immediatly in ERP till that time the order will be locked for any further change in CRM to save transaction data intigrity. The lock gets removed once the CSA queue(notification) from ERP update in CRM than unlocked.
You check the in SMW01 transaction and perform search with order number you will find Bdocs are in Intermediate stage(I can't tell reason as it can be so many reason why Bdocs get stuck) -Select and activate the Bdocs once again if you are lucky and it activated your order till be unlocked.
Or else user report most common for this issue "CRM_CHECK_DISTRIBUTION_STATUS" pass order number number and document type to unlock distribution than you will be able to change order.
100 % sure shot answer. Appriciate if points alloted
Thanks,
prem

How to create a Sales Order

Hi Guys,
Any one tell me how to create a Sales Order. What are the Mandatory parameters we need to pass while creating. Thanks in advance.
Thanks
Kiran.B

Hello kiran,
<b>**REMEMBER: please do reward points for good answers**</b>
1.      Create sales order
This process step can be triggered as follows:
The customer accepts the quotation and places an order.
You create a sales order with reference to a quotation. For more information, see Structure link processing Quotations. The system copies the items from the quotation.
You create a sales order. This is also possible without performing the previous steps.
       2.      Enter products
You enter products requested by customers.
Note
If necessary, you can configure products again for every item of the sales order. You can find more information in the business scenario variant Structure linkQuotation and Order Management (Configure-to-Order) and under Structure linkProduct Configuration in the Sales Transaction.
       3.      Check availability, schedule order and create requirements
The system triggers an availability check and scheduling in SAP APO for every order item in SAP CRM. The confirmed quantities and dates are confirmed by SAP APO to SAP CRM, and saved in the sales order (see Structure linkAvailability Check in the Sales Order). At the same time, a customer requirement is created in SAP APO.
Note
You can also execute the availability check in SAP R/3. You can find more information under Structure linkAvailability Check with SAP R/3.
       4.      Maintain and determine conditions
The system determines the prices and the value of individual items. If necessary, you can process these. For more information, see Structure linkPricing.
       5.      Perform credit check
SAP R/3 executes a credit check based on the results of pricing in SAP CRM. The result of the credit check is confirmed in SAP CRM, and saved as the credit status at item level. For more information, see Structure linkAutomatic Credit Check.
       6.      System replicates sales order
After the sales order has been saved in SAP CRM, complete and without errors, it is replicated for logistics processing in SAP R/3. Order data is transferred together with confirmed scheduling lines to SAP R/3.
       7.      System receives sales order
After replication to SAP R/3, you can change the sales order in SAP CRM and SAP R/3. You can find more information on this under Structure linkData Exchange for Sales Transactions: CRM Enterprise - SAP R/3
       8.      Send order confirmation to customer
You can send the order confirmation either electronically, or in print to the customer. You can find more information under Structure linkSales Order Confirmation by E-Mail.
       9.      Monitor status of order
Regards
Ak

Replication any bp of crm sales order as reference bp in erp sales order

Hi specialists in sap r3.
I was faced with the requirement not to replicate all bp of CRM. We want to in order for replication of any PD (CPM) was replaced by a reference bp (ERP).
Individuals do not need to be analyzed in ERP.
Is anybody know how to solve this issue? How to replace individual bp (CRM) to reference bp (ERP) during replication?
I'll be glad to any idea.
Regards,
Tatyana.

Hi Sangameshwar,
In CRM you can have two scenarios for ERP Sales Order.
1. ERP Sales offer and Sales order, using the CRM User Interface to create directly the ERP Sales Documents with LORD interface. The document is only saved in ERP. I believe this the scenario you are using.
2. CRM Sales offer and Sales order, the document is saved both CRM and ERP. The documents are replicated via Middleware.
In both scenarios the interaction record should add the document in the doc. flow, it's probably a missing customizing in the interaction record.
Hope this information help you.
Regards,
Jorge G.

How to transfer CRM sales order to R/3,delivery to CRM

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