User status transfer for sales orders from ECC to CRM

Hi,
We use business process with CRM sales orders that are transfer to ERP.
Users can change user status in the sales orders in ERP.
How we can replicate custom user status from ECC Sales Order to CRM Sales Order?
What is the steps to do this for CRM 7.0?
Denis

Hi,
We are creating quotation ZPQT in CRM which is then get replicated to ECC on saving it on “Accepted” status. In ECC we then create sales order of type ZPOR. Sales order gets replicated in CRM and also updates document flow. This sales order is called as “Project Sales Order”. PS team assigns WBS element to this order and does billing later on. Upon billing document is created sales order status in ECC changes to “Completed”. This is system status. But the issue is status of order ZPOR is CRM remains in status “Inprocess”. We want it to change to “Completed”.
We have similar scenario with order type ZOR. In this order after delivery and billing ECC assigns status “Completed” to sale order and same gets replicated to CRM.
In CRM for user status Completed we have assigned system status as FINI. Both ZPOR and ZOR has same status profile assigned at header and item level.
Our concern is if status is changing back in CRM for ZOR then why not for ZPOR. What is stopping system to do so?

Similar Messages

Replicate sales orders from ecc to crm

Hi experts,
We are creating sales orders in ECC and want to replicate them into CRM. Can you please tell me the configuration steps required in the middleware to replicate the orders from ecc to crm.
thanks in advance
Andy

Hi,
To replicate ECC Sales Order to CRM Sales Order, you need to setup up the Data Exchange in both the systems. This means you have to configure the systems, then you need to do an initial data exchanges and then finally the delta exchange will happen in both the systems. You need to look at the configuration guides for a proper setup of the systems.
You can search the forum for a detailed document with special focus on the integration points.
Also have a look at the following SAP HELP link:
http://help.sap.com/saphelp_sm40/helpdata/EN/3f/40623c046a9b67e10000000a11402f/frameset.htm
Hope this helps.
Thanks,
Samantak.

Urgent : transfer of custom fields of a sales order from ECC to CRM

Hi,
We have a sales order which will be created in CRM and replicated to ECC.
We have added some custom fields in table VBAK, which we are displaying in the sales order additional data tab B. When the user saves the sales order,we need to transfer the fields back to CRM.
We are aware of the the BADI CRM_DATAEXCHG_BADI.
Also i think we need to conisder the structure BAPIMTCS but not sure how exactly we can use it.
On the CRM side these Z fields exist in the structure BAD_BUS_TRANSN_MESSAGE-CUSTOMER_H of the method CRM_DATAEXCH_R3D_MBDOC_FILL.
Can someone guidde us on how exactly do we transfer the value from ECC VBAK-Z* to CRM value BAD_BUS_TRANSN_MESSAGE-CUSTOMER_H.

Hi Sameer,
Thanks for the document.
I tried doing the same steps recommended(in the document it was for a customer). However i dont think my values from the ECC side are being passed to the CRM side.
I created a new Z structure and passed it via BAPIMTCS, but on the CRM side when i tired retrieving my Z structure,i dont think the system found it.
There are 2 BAPITCMS structures, t_table_info and the other t_bapistruc.
Do you know which one we need to fill up?
Thanks,
Neil.

Change User Status in the sales Order

Hello Experts,
I hope that somebody can help me.
I search to change the field User Status in the sales Order in the transaction VA02 before that the order be displayed.
I have searched in the UE MV45AFZZ, but i didn't found any form that i can use for my issue.
I found one form 'USEREXIT_FIELD_MODIFICATION ' by what the program pass when i press enter in the transaction VA02. but the problem that the status is changed in the data base only and not in the screen. In the screen i have always the same status as what was before, to have the new statut i must leave the transaction and execute it another time.
I don't want use forms for saving. What I want is the new status will be set when i press enter in the transaction VA02.
If doesn't exit one form that can resolve my problem, Can i use the Profile Parameters? In this case How use them?
Thank you very much.

Hi,
U can choose ur status in change status profile. Go to IMG-CRMTransactionsBasic SettingsStatus ManagementChange Status Profile for User Status.
Here u hv to define ur new status for the transacxtion and assign it to ur transactio. If u r not clear tell.
Reward points.
Thanx
Chinmaya

Revenue Recognition based on User Status of assigned Sales Order line item

Dear Community members,
We have requirement to recognize / de-recognize revenue posted to WBS for calculation of RA, based on the 'User status' of the assigned Sales Order line item.
To elaborate requirement further -
1) WBS Element - XXX - 10 ( with operative indicator - Plan/Bill/Account Assign)
2) Sales Order(SO) Line Items assigned to the above WBS -
- SO No - 123 Line Item 10 - Actual Rev - $ 300 - User Status - EXE (Meaning this work is in progress , partial payment received thus actual revenue for RA at WBS is 'Zero'
- SO No - 124 Line Item 20 - Actual Rev - $ 400 - User Status - COMPL(Meaning this work is Complete , all payment received thus actual revenue for RA at WBS is $400
- SO No - 125 Line Item 10 - Actual Rev - $ 800 - User Status - EXE (Meaning this work is in progress , partial payment received thus actual revenue for RA at WBS is 'Zero'
As per WBS reports Actual Revenue posted to WBS XXX-10 is $ 1500 ( $300$400$800) , however since two SO line items ( SO 123 /line item 10 and SO 125 / line Item 10 ) are NOT having User status 'COMPLETE', the actual revenue posted by those line items $ 1100/- ($300 + 800) should not be included as Actual Revenue for RA at WBS level.
Thus Actual Revenue for RA at WBS XXX-10 should be $ 400 /- ( the revenue posted by SO 124/line item 20 which has user status as 'COMPLETE')
How do above can be achieved?? Is there any standard solution for this?? Is any SAP Note available for this (I too am looking for one but not found any ) ?? do we need any enhancement , Customer exit etc
Thanks in advance
with regards

Hi,
Thanks. You are right that the 'Completed Contract Method' would defer revenue recognition. However, the status checked would be of the RA object (WBS Element in this case, as RA key is on WBS and RA is being calculated on the WBS).
However, our requirement is to check the user status of the Sales Order Line items assigned to the WBS element and filter the revenues posted based on the active user status of individual Sales Order Line item.
Please give you inputs.
Thanks in advance
With regards

Meet a problem of data exchange for sale order from CRM to R3.

Dear Friends:
 I do the data exchange for sale oder from to R3 today , the problem's detail is as follows:
 When i save a sale order in CRM (Version is 5.0) . it can automatically generate a bdoc which bdoc type is BUS_TRANS_MSG. but the bdoc status alway is "Sent to receivers (not all have confirmed)". and the original order in CRM can not be change .it quote that "Document is being distributed - changes are not possible", so i check the order status analysis in detail .it presents two error messages ," Event 'BEFORE_CHANGE', attribute ' FINI': Error code for function module 'CRM_STATUS_BEFORE_COMPLETED_EC' , "Item is not yet completed in OLTP system". so i check the order in R/3 ,it has already been create and without any error messages.
 Would like to tell me how to solve it . thanks your any idear..

Hi Benjamin,
When performing uploads to R/3 from CRM there is a response from the OTLP system that is sent back to the CRM Middleware to confirm that the data records were received and processed correctly.
Here is a checklist you can run through to verfiy that the connections, systems and objects that are needed are all in place:
On R/3 system:
- Check R/3 outbound queue (transaction SMQ1) for any entries that are not reaching CRM.
- Check that all RFC destinations on R/3 are defined correctly and are pointing to CRM
- Check the CRMCONSUM table in R/3 to ensure CRM is registered as a consumer
- Check the CRMRFCPAR table in R/3 to ensure that order objects are valid for exchange between R/3 and CRM
- Check for any short dumps in R/3 (ST22/ST21)
On CRM:
- Are there entries stuck in the inbound queue (SMQ2) with R3AU* names?
- What does the CRM Middleware Trace show (SMWT)? Sometimes this has more detail than the specific BDoc overview (SMW01)
- Check for short dums in CRM (ST22)
Let us know what else you uncover and we can work from there.
Brad

Initial load of sales orders from R3 to CRM without statuses

1) Some sales orders were uploaded into CRM without statuses in the headers or line items.
2) Some sales orders were uploaded without status, ship-to, sold-to, payer.....If I deleted them and use R3AR2, R3AR4 to upload each individual then no problem.
Any ideas or suggestions?
Thanks.

Hi,
   Request load of adapter objects uses different extractor modules for extracting the data from external system to CRM. While your initial load of sales docs. will use a different extraction logic bases on the filter conditions specfied on trx.
R3AC1
   There may be a problem in the extraction of data from the source system (don't know if you are using a R/3). Can you please de-register the R/3 (i suppose) outbound queue using trx.
SMQS
, and then debug the extraction (R/3 outbound) before the data is sent to CRM using FM
CRS_SEND_TO_SERVER
   If this goes well, you may try debugging the mapper in CRM inbound and the validation module in CRM as a last resort. Also, please refer to trx.
SMW01
to see if the Bdocs are fully processed.
Hope this helps...Reward if helpful.
Regards,
Sudipta.

Transfer of sales orders from one plant to another

Dear all,
My requirement is as follows:
I have created some 500 sales orders (open) in one sales org+plant.
Now due to plant shifting to other area, I want to transfer all the above open sales orders to another sales org+plant.
One option is to create them manually. But that is time consuming and prone to errors.
Second option is to upload thru LSMW. That too is very tedious.
Third option is to extend/assign new plant to the old sales area and change the plant in the orders. But I want in the new sales org + new plant.
Is there any other option by which I can transfer the above sales orders from one plant to another?
Regards
SAPshed

Hi SAPshed,
The problem is not the change of plant, which is standard functionality, but the change of sales organization.
An awful lot of information depends on the Sales Organization: Company code (!!), customers, materials, prices, profit center, etc.
SAP does not even admit creating a sales order in a Sales Organization A with reference to a sales order with a sales organization B.
IMHO your best option is to try to maintain the current Sales Orders with the current Sales Organization and change the Sales Order in VA02 (your third option).
If you are absolutely sure that all materials and customers are created for the new Sales Area in the same way and that prices (discounts) are the same, you might want to do a direct update to VBAK table to change the Sales Organization (nasty!), but be prepared for the consequences (no SAP support in case of problems, you are on your own).
Therefore if you insist on a different Sales Organization, then option 2) will be your best best.
Best Regards,
Franck
P.S. IMHO it is Best Practice to have a unique Sales Organization / Company Code.

Error while transferring SALES ORDER from ECC to SCM

Hi Experts,
I am working with SCM4.0 and ECC 5, while i transferring the sales order from ECC5 to SCM ,it encounters with the following errore message.
Sales order M-10 1000: Integration model does not contain material master
Message no. XC100
Diagnosis
To ensure a consistent dataset in SAP APO, the material master data for filter object Sales order M-10 1000 also has to be known in SAP APO. In the current case no entry was found for the combination in the models that were checked.
System response
Object Sales order M-10 1000 cannot be transferred correctly.
Any kind of suggestions would be appreciated well.
Thanks in advance..
Regards,
A.Fahrudeen

Hi Fahrudeen ,
I hope the master Data like Material and Location and Customer are not CIFed to APO prior to Sales order or else while ciffing the sales order you have not selected the sales order radio button and same time only enter the Material ,location and customer wothout the tick on filter objects for Mat/Loc and Cust.
Hope this helps..
Regds// Digs...

To change user status profile on sales order at run time.

Hi Experts,
We have defined status profile for Sales returns ( Doc type RE) which blocks the return order on creation. There are two statuses here which are to remove the delivery block and to remove the billing block by authorised users.
The requirement is now to have a three level block ( three statuses ) on the same document. We can create a new status profile and assign it to a new return sales order tpye but we want to avoid creating new document types. Since this document type is used across various companies in the group we can not assign a new profile on the existing RE document as well.
My question to all experts is
Is it possible to dynamically change the status profile assigned to the document type based on characterstics like sales org or company code etc? If any body has done this please let me know the user exit , function module, BADI etc where the necessary coding has been done.
Helpful answers will be rewarded with points.
I look forward to your co operation.
Regards,
Kartik Shah

Hi Liam,
In the Program MV45AFZZ in the FORM userexit_save_document
you use the following fn module to change the user status
'STATUS_CHANGE_EXTERN'
Example
IF t180-trtyp = 'H'. "Only creation time
READ TABLE xvbap WITH KEY matnr = c_matnr.
IF sy-subrc = 0. "If above material exist then change status
    LOOP AT xvbap WHERE cuobj NE space
                   AND matnr = c_matnr.
      l_objnr = xvbap-objnr.
      CALL FUNCTION 'STATUS_CHANGE_EXTERN'
        EXPORTING
          objnr               = l_objnr
          user_status         = 'E0013' "Send ej IDOC
          set_chgkz           = 'X'
        EXCEPTIONS
          object_not_found    = 1
          status_inconsistent = 2
          status_not_allowed = 3
          OTHERS              = 4.
    ENDLOOP.
ENDIF.
sy-subrc = 0. "Restore the previous condition
ENDIF.
Reward if helpful *********

Overall processing status issue for sales order regarding services

Hello,
I have the following issue. I am billing a standard service (service without delivery) to a customer. The process goes ok, I issue an invoice, post it and generate an accounting document. Then I create a cancellation invoice. Now I want to reject my sales order. I assign reason for rejection to the item. The header and item status says it is u2018fully rejectedu2019, but the overall processing status says the sales order is u2018openu2019 and therefore appears in reports regarding open orders. I gave also a billing block, deleted the schedule line for the service so that the ordered quantity for the item equals to u20180u2019, but still the overall processing status of the order is u2018openu2019. This is standard SAP functionality (as I checked it). So can anyone explain me how to change this status to exclude this order from open order list? Or maybe someone may want to explain me why this is standard SAP process and what is the reason for the system to want to keep my order u2018openu2019?
Thanks in advance,
BR,|

Place the reason for rejection in the status tab at item level, we are doing same, and the order lines does not show in open lines .
Regards
Chandrasekhar

User Status Profile for Process Order Operations

Hello Experts.
I have a need to set up a User Status at the Process Order Operation level that will prevent operation confirmation when the status is Active .
I have been successful at the following:
   --- Created a new Status Profile (transaction BS02),
   --- Creating a u201CHoldu201D status,
   --- Defined the Influence on Business Transactions,
   --- Set the allowed Object Types for the profile.
   --- In an individual Process Order operation, I can now select the Status Profile, and set the Hold status, and it functions correctly.
My problem is that I canu2019t figure out how to set my new profile as a default for Process Order Operations. For Production Orders, this is done in the IMG definition for the Order Type (transaction OPJH), updating field T003O-VRG_STSMA. However the Order Type definition for Process orders (transaction CORN) only has a field for a status profile at the header level. Iu2019ve searched through Configuration and the Recipe, and the Production Version, and the Control Key, but can find no where to set the default status profile for a Process Order Operation..
As a final desperate act, I manually edited a T003O record for a Process Order Type in our test system, but even this failed to set a default Operation Status Profile for subsequently created Process Orders.
If you have any knowledge about this, then please help.

As of this date, we have still not implemented a fix, but I did get some information from someone else who has.
I'll post his information here for all to see. Hope you find it helpful.
From: Joe
Yes we managed to do it.
After several false starts and CMOD/projects which suffered because only the default keys (for order number, aufpl etc) were in place and not the actual, we coded up the IN_UPDATE method in the WORKORDER_UPDATE badi. This gives us the final format after the DB save (but before the commit). The update of the STATUS using the SAP std function module was actioned successfully but the status profile was not actually passed through. We assumed that this was because of the update task - so we introduced an INSERT into JSTO instead (a bit naughty I know, but desperate needs etc). If you require anything more let me know.
Best Regards
Joe

Request Download for Master Data from ECC to CRM resulting in "Wait" Status in R3AR3

Hi All,
I have created request download in R3AR2 transaction to download master data for a particular Business Partner from ECC to CRM.
But after I execute the request in R3AR4 transaction and check its status in R3AR3 transaction, it always states as "Wait".
Please help me as to how to resolve this issue.
Thanks in advance,
Shubham

Hi Shubham,
Please check the queues in SMQ2 and what status they are showing?.
Thanks,
Faisal

User status profiles for work orders and sub-orders

Hi Experts,
I have the following question regarding status profiles for SAP PM work orders (but I guess it relates to all user status profiles).
Customizing
A status profile is defined for order type "PM_A", which contains an authorization key "OP" for certain user states (to be set by the ordering party)
Situation
The ordering party A creates an order of type PM_A for contractor B, and B then creates a sub-order of type PM_A for contractor C
Problem
- If I assign the authorization key "OP" only to roles of party A, then party B can't set the user states reserved for the ordering party (correct for the order A->B, but not for the sub-order B->C)
- If I assign the authorization key "OP" to roles of party A and party B, then B could set certain user states reserved for the ordering party in the order A->B, which is also wrong
Question
Is there a way to restrict sub-orders differently than "non-sub-orders", or do I have to create a "sub-order order-type" for each order type, in order to assign them different status profiles and authorization keys?
Thanks a lot!

hi
since you have 3 roles to be assigned to the same order type with different authorization ,it is better you create an seperate order type for sub order and assign the user status with authorization for B and C
regards
thyagarajan

Transfer z-table data from ECC to CRM via Middleware

Hi,
I need to transfer some z-table data from ECC to CRM using middleware. Does someone have any tip or reference link?
André

Hi,
The following link shows the replication from CRM to ECC. The same can be followed for replication from ECC to CRM.
Replication of Z table from CRM to R/3 - No mBDoc Created
Regards,
Susanta

User status transfer for sales orders from ECC to CRM

Similar Messages

Maybe you are looking for