HP 5150 printer problem fixed

I was having a strange issue with my HP printer 5150 and printing Entourage emails that were more than one page long. I contacted tech support at HP via email and was instructed to delete this preference and that preference, unplug the USB to the printer, a folder or two but was still having the same problem (the paper would feed a couple of inches, back out again- all in slow motion- feed again a little bit, back up, then finally feed the paper-not in a smooth motion- through slowly and print the last page. About 4" of the sheet would remain in the printer when it was done and then spit it all the way out.) so I replied and said all still wasn't right. So the tech support person said that to open an email- select Page Setup- Format for- select printer (mine was set to Any Printer....) and try again.... I did and it works just fine!! So the simplest answer was the one that worked. Maybe if someone else is having an issue with printing (particularly Entourage messages) will find this helpful. And I have to admit that HP tech support was pretty prompt. Judy

Just a helpful hint I wanted to pass along to someone else that may have the same issue.

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