HP 6180: Bug in v9.7 Beta software

I just wanted to report a repeatable problem I've had with the 6100 series, v9.7 beta drivers when used with my MacBook Pro and my HP 6180 All-in-One in hopes Andrew from HP will take note.
The drivers and software were working fine on my MacBook (and my wife's Powerbook G4). However, after I repaired permissions on my MacBook (which indicted numerous changes to HP pinter software), portions of Print pane became non-functional.
Specifically, selecting "Paper Type/Quality", "Boarderless Printing", "HP Real Life Technologies" or "Printer Driver Information" from the drop-down menu has no effect. That is, the Print pane does not change to show these options.
I was able to regain functionality by uninstalling the software, re-installing the drivers from the Leopard install disc and then re-installing the v9.7 software. I then repaired permissions and the above described functionally was lost again.

Welcome to the forums Frank
I read your post about how you haven't been able to fax from your Windows 7 system, using your Photosmart C6180. I have looked into this and my best suggestion for you would be to follow the instructions from the guide below. If the issue continues, call HP directly to see what your options are with them
A 'Fax Scan Failed' Message Appears on the Computer in Windows When Faxing from HP Solution Center
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great Thursday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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