Hp instant ink program for hp envy 4501

what if i bought new ink before i got my first hp instant ink in the mail?  Will i get charged prior to the 30 days if i replace the original ink for the savings program one?

Hi there, billing doens't start until 30 days after you install one of the Instant Ink cartridges posted to you by HP. If you are currently using the cartridges you purchased and have enrolled in the Instant Ink program, you're billing period won't start until you replace one of those cartridges with one of those sent to you under the Instant Ink program.
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Similar Messages

  • Please Include Puerto Rico on the Instant Ink Program

    Hello,
    I will like to suggest you guys to add Puerto Rico to the Instant Ink Program. I use my printer alot and I use alot of ink and the ink is a little expensive.
    Thanks
    This question was solved.
    View Solution.

    Hello @bsanchez12, 
    Welcome to the HP forums.
    I understand that you would like to see Instant Ink come to Puerto Rico.
    Like you mentioned, while it is not currently available, please keep checking the Instant Ink page periodically for updates.
    Aardvark1
    I work on behalf of HP
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  • Maximum paper thickness for hp Envy 4501

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    Hello whitetigress90,
    Please click here to access the Specifications for the printer.
    Look under "Paper handling - specifications".
    Regards,
    Jabzi
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    Although I am an HP employee, I am speaking for myself and not for HP.

  • Instant ink

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    Hi @grannyjean
    Welcome to the HP Support Forums. I understand that you are having issues printing with your Envy 5535 printer and it seemed to have started when you enrolled in HP’s Instant Ink program.
    As this is an on-going print quality issue, my recommendation is to continue to speak with the Instant Ink specialists.  If you are unsure how to contact them I have included the contact information for them for the countries/regions that currently have HP’s Instant Ink program.
    United States – HP Cloud Services at 1-855-785-2777 )indicating your call is about the Instant Ink Program) Monday to Friday 8 a.m. – 11 p.m. and Saturdays from 9 a.m. – 8 p.m.
    United Kingdom - HP Customer Support at 0207 660 0596 (indicating your call is about the Instant Ink Program) Monday - Friday 8:30 a.m. - 6 p.m. (except bank holidays)
    France - HP Customer Service at 0969 320 435 (indicating your call is about the Instant Ink Program) Monday - Friday 8 a.m. - 6 p.m. (except holidays)
    Germany - HP Customer Service at 069 2999 3434 (indicating your call is about the Instant Ink Program) Monday - Friday 8:30 a.m. - 6 p.m. (except public holidays)
    Regards,
    Happytohelp01
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    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Instant ink cartridge does not work how do I return it

    I purchased the instant ink program with my printer. Today I put them in the printer.  I get a message "the following ink cartridge must be replaced".  So I shut everything down, removed both cartridges and unplugged the printer.  I then plugged it back in, turned it on and reinserted the cartridges.  Still got the same message. I called customer service and tried to get help from a smart aleck little girl who spent most of the time trying to convince me I was stupid.  She took me thru all the diagnostic steps of offf/on/out/in/out/in/out/in/off/on/unplugg/clean with qtips/plug in/turn back on, insert cartridges again and VIOLA STILL DOES NOT WORK.  After two calls of approximately 35 minutes I was told that I cannot get a replacement cartridge until she approves it (don't know who she is). Asked her how do I get approval because I really need ink and this is my brand new experience with HP.  She continued to browbeat me and tell me over and over again that they do not approve replacement cartridges without approval.  I asked how do I buy a cartridge and get out of the program because I do not want to get approval from anyone to be able to purchase anything.  She told me over and over she did not recommend that.  It is a good program - HA says her.  All I want to do is use my printer and I have spent all afternoon on this &%&$.  I just need info on how to get out of this program, I am exhausted.

    Hi @pmaddin ,
    I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.
    Thanks for visiting the HP Support Forum
    I work for HP. However I speak only for myself, not for HP nor anyone else

  • UPDATED!!!!!!!!!!!!! Instant Ink billing question

    Just thought I'd update this and let ya all know how wonderful HP customer service is! Well, it's 12 days later and I;m STILL waiting to get this resolved! Guess what? It's just a matter of giving me an additional 50 pages that they billed me for or refunding the two dollar overcharge!
    Would you believe that I've talked to no less than 4 people on the phone, I've had to email screen shots (which prove I'm right, by the way) ALL OVER A FREAKING TWO DOLLARS! This is seriously EFFED UP folks! As soon as I get this resolved (of course saying soon and resolved in the same sentence when refering to HP Service is just plain ole funny) I plan to cancel my sub and run as fast as I can from HP service and products.
    I really need a new computer and have decided that it WILL NOT be an HP now. THEY'VE LOST A CUSTOMER OVER $2.00!!!!!!! This lack of CS IS CRAZY!!!!!
    Just wondering who to contact about a billing error for the Instant Ink program. I changed the plan before the billing cycle and was charged for the 100 page plan again, but my page history is showing the 50 page plan.
    I can not find a contact number for billing issues ANYWHERE and the online chat is not available.
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    @jmaries 
    Are you in the US? If so, call 1-855-785-2777
    Just FYI, there's lots more info on the Frequently Asked Questions section of www.instantink.com
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Instant ink problem cannot print

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    Hi Gertiee,
    Welcome to the HP Support forums.  I see that you are unable to print using your HP printer.
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    If you need to reach an HP Instant Ink support person, please contact 1-855-785-2777. Hours are: Monday through Friday 8:00am to 11:00pm / Saturday 9:00am to 8:00pm Eastern time.
    Thank you,
    KAB_11
    Although I work on behalf of HP, I am speaking for myself and not for HP.
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution. Please click on the Thumbs Up on the right to say “Thanks” for helping!

  • Instant ink help

    I have bought an enrollment card for your HP Instant ink service, from Argos in the UK. It is saying it is not activated, i have tried the support forums, Twitter and every time i phone, you are closed, i really want to use this service, but im getting very annoyed that i cant not get any help. Please respond so i can get some help!!!

    Hi,
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    The solution is to re -enroll with a new email address or alternatively if you want to retain your existing email address i can send you a private message to gather some details and work on re-configuring your email account to get you signed up for the instant ink service.
    As an aside just to confirm the support phone number is 0844 369 0369.
    Although I am an HP employee, I am speaking for myself and not for HP

  • Guidelines to create Instant Messaging Program.

    Good day everyone who is reading this.
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    [_So, You Need to Write a Program but Don't Know How to Start_|http://home.earthlink.net/~patricia_shanahan/beginner.html]
    RMI is just one way to approach this, you could also use other protocols.
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  • Instant ink on HP Envy 4501

    The Instant ink cartridges show they can not be used on this printer.
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    Hi EremiticWolf, I would recommned that you contact the Instant Ink Support team either through the chat function or by calling them directly. They will help you resolve this issue. Many Thanks,Francheska

  • HP Instant Ink for HP Officejet Pro 8600 e-All-in-One

    I just purchased a new HP Officejet Pro 8600 e-All-in-One printer and was setting up HP Connected, etc. I came across HP's new service for ink called HP Instant Ink and was immediately sold. I went to go and sign up and the prompt told me that my printer was no eligible/supported. Now, I am more than willing to pay HP a monthly fee to be a part of this service and I just bought a state-of-the-art printer to do just that.
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    I was so disappointed to get to the part where I pay only to be told my new printer, the officejet pro 8600 all-in-one, was not eligiable. But why?

  • Privacy; TOS for Instant Ink and HP connected

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  • Re: Printer says it needs to connect to update HP instant ink status

    I'm having the same problem.  It will print from the computer but only after I press the ok button on the printer (mine is an Envy 4500).  When I look online at my intant ink status it can't connect to the printer and hasn't registered any prints I've done over the last couple of days.
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    Hey @sheap,
    Welcome to the HP Support Forum.  
    I understand you're getting an error status regarding your Instant Ink service when using your HP printer.  I would like to help.  
    With respect to the prompt that you're seeing, I recommend you call our Cloud Services at 855-785-2777. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html 
    Thank you for posting in the HP Support Forum and have a great day!  
    E-roq
    I work on behalf of HP.
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Why doesn't HP Envy 4501 scan look like a real photo when I scan a photo

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    Hey there ! Thank you for posting on the HP Forums! I should be able to lend a helping hand regarding the scans coming in pieces.  The first thing I suggest is to scan using a different program such as Microsoft Paint.  This will be a good way to see where the issue is coming from.  Open Microsoft paint by clicking on the Start icon and typing Paint in the little search bar.  It should be the first one that pops up.  Once you have paint open press the file icon at the top left corner and click on "from scanner or camera".  Select you scanner and scan the image.  See if it shows up in pieces. Please post back and let me know how it goes!

  • Instant Ink suspends printing

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    Dear @cbrown72701 
    I just sent you a private message. Please check your inbox and reply so I can help address your billing issue.
    Best regards,
    KAB_11
    Although I work on behalf of HP, I am speaking for myself and not for HP.
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution. Please click on the Thumbs Up on the right to say “Thanks” for helping!

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