HP Laserjet P1102w wireless connection problem

Hi, my printer was working well on the wireless connection. not sure why it stopped. I removed and reinstalled the software. While in installation and when I am asked to print a test page, it does it successfully on the wireless connection. when I reboot the system I loose the connectivity and the printer is offline.
I am running windows7x64
Thanks

Sounds like the printer is having trouble stabilizing on the network. Try following the steps in this document to stabalize the printer's wireless connection. You can also try updating the firmware to improve the connectivity. Let me know what happens.
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HP Laserjet P1102w wireless connection/print issues. Unreliable connection

I have this printer in a business public wifi network with bonjour enabled. I installed this printer wirelessly, but any time I print to it, it takes minutes before the printer will actually receive and print the job.
I have found that power cycling the printer starts the print job faster, however I would like to be able to avoid having to do this every time. I cannot see this printer from other computers, or at the IP address it has registered, either. Only in the small window of printing the job does it actually appear on the wireless network, then it seems to disappear again. If I try pinging the printer I get a response saying it was not found. Unless I ping during a print job in which case it replies with all packets sent/received correctly.
I am using Windows 7 32bit, have installed the latest printer firmware, etc.
The blue WiFi light on the printer is usually off or flickering, but not really ever solid for more than a few seconds.

Sounds like the printer is having trouble stabilizing on the network. Try following the steps in this document to stabalize the printer's wireless connection. You can also try updating the firmware to improve the connectivity. Let me know what happens.
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I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?

Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.

Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections

Wireless connectivity problems using IOS 6.0.2?

After installing IOS 6.0.2 on my iPhone 5 I can no longer connect to known wireless sites. I've been through troubleshooting with both Apple and my ISP and no luck. I'm thinking there's wireless connectivity problems with this latest update (my iPad 3 is still running 6.0.1 and is fine on my wireless network). Are others having this issue as well?

I am not guaranteeing this fix , but it worked for me , so far. I have an iphone 5 and it had ios 6.0.1 . Worked fine. Upgraded to 6.0.2 and it wouldn't connect with home router most of the time. My son in law an IT guy for the Government came up with a solution. The problem seemed most likely with routers that are bought and not configured and retain the original factory settings. Therefore my phone considers my home network a generic one and I have to manually connect to it. To distinguish the network we did the following.
1) went to settings on my iphone
2) choose "my home network" by pushing the arrow on the right
3) This brought up the network info page. (it says "forget this network " at the top)
4)DHCP will probably be highlighted.
5) touch "static"
6) This will bring up the manual settings
7) We entered the following.
For Ip Address 192.168.1.15
Subnet Mask 255.255.255.0
Router 192.168.1.1
DNS 4.2.2.1,4.2.2.2,8.8.8.8
Leave the HTTP Proxy to off
This will assign a static Ip address not a dynamic one and should work.
If it doesn't , go back to step 3 and select DHCP and return to the dynamic state .

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.
Bought my girlfriend the newest Macbook Pro 13" and began experiencing problems with my wifi the moment we got home. Her Macbook would not connect to our home Wi-Fi while my old Macbook Late 2008 running Snow Leopard connected without a problem. Airport would say that it had a Self-Assigned IP address (168.x.x.x). Did not realize it was a Lion problem until after using her Macbook Pro and becoming jealous of the new OSX, I upgraded. Soon after I was unable to go online. Luckily I had my iPad 2 and I began to scoure the net for help. Ran into allot of suggestions but it was not until I tried the following all together was I able to share the good new, from my Macbook. Hope this works:
First go to Preferences > Network and click on the cog next to the + and - on the sidebar and click Set Service Order
     - Move Wi-Fi to the top and click ok.
     - Set location to Automatic
     - Click Apply
     - Click Advanced
     - Click the "-" on the selected Wi-Fi router you wish to connect to
     - Click Apply
     - Click Lock to Prevent Further Changes
Go to your Mac's harddrive, (Macintosh)
     - Go to Library > Preferences > SystemConfiguration >
     - Delete "com.apple.airport.preferences.plist" file
Turn off your computer
     - push and hold Option+Command+R+P
     - turn on computer
     - when the grey screen turns on you will hear the OS X "ON" sound (for lack of a proper term) and it will momentarily restart.
     - you will once again hear the "ON" sound, let go of all keys.
     - this resets your PRAM
Go to Preferences > Network > Advanced > + sign
     - click Choose a Network
     - Select your network and enter password
Viola!!! I tried this on my Macbook Late 2008 and my girlfriends new Macbook Pro 2010

     No you are clearly mistaken. The Self-Assigned IP address problem exists on many Macbook Pro models, including the current model, which I mentioned as being the original computer with the problem. While my 2008 Macbook is older it was working perfectly on Snow Leopard and didn't suffer issues until switching to Lion. So clearly the problem exists on the operating system and not so much the hardware.
     I called Apple Support and they had no fix for the problem and told me that this would hopefully be addressed in a subsequent update. It wasn't until I came accross the answer after trying many different methods that I got both of the Macbooks to connect to my router. Otherwise I wouldn't or could not have been surfing the internet for the last 4 months.
Cheers.

Macbook Pro Wireless Connection Problems

I bought my 13 inch macbook pro 1 week ago and I've had wireless connection problems from day 2 (I think after the updates).
Problems include:
- Safari cannot connect to the internet for 5~10 minutes after I turn it on, whether it be from sleep mode or completely off or restart (the fastest connection I got after turning it on was about 40 seconds)
- Loading takes ridiculously long and eventually Safari cannot find the server
- Airport signal (on the top right hand corner) is always full when it is not working
- Sometimes internet works but it is ridiculously slow
However, when the wireless connection stabilizes, Airport Signal is 2~3 bars full and internet works SOOO well and I love it so much when it does. But the problem is that it stabilizes like 30 minutes to never after I turn it on and it makes me so mad I want to explode this piece of crap in the microwave.
So I've called apple support, and they made me try four things:
1. Reset modem, router, and computer
2. Delete caches, reset Safari
3. Putting Airport first on the Service Order and resetting DHCP Lease
4. Connecting with Ethernet Cable then resetting the computer
None of these worked, and I'm suspecting that the cause of the problem is the hardware (not the aluminum body that's just bs) because my router and modem are working fine (my other samsung laptop is working perfectly). I don't think the problem lies in my network settings either because I did exactly what the Apple technicians told me to do. So after Appleguy made me try all 4 of those diagnostics, he told me to contact my router company NETGEAR because he thinks nothing is wrong with the mac hardware, so I did. The NETGEAR lady told me if one laptop is working and another isn't, there is nothing wrong with the router. So if nothing is wrong with my hardware, software, router, modem, ISP... Why do I have wireless issues????!?!?!?!?!?!?!?!?!?!
I'm going to return this <edited by host> or get another one with my warranty

Same thing here.
I've got a Macbook Pro 15" bought 6 weeks ago, airport express bought about a year ago. All updated with latest software/firmware, etc. Problems include:
-Sometimes when i pull down the network list, my network isn't even there, yet i'm still connected to it. My airport is appx 10 feet away in an open area.
-usually after opening safari or firefox for the first time upon sleep, restart, or just opening the program after i had quit it, it is miserably slow. it takes about 2 minutes for pages like msn.com to load. finally when they do, its faster than you can imagine. that lasts for about a minute. then its slow again.
-when logged into ichat and i send messages, i would sometimes get a "connection timeout" message. my buddy would end up getting the message about 5 minutes later.
My iphone and dell laptop work fine. i haven't tried running parallels, but if bootcamp works, so should prlls.
I've reset the modem about 20 times. i've reset the airport about 20 times. i even re-installed my OS on the mac and nothing has done it.
Weird thing is that i've had my mac for 6 weeks, and this problem surfaced only 3 days ago.
Clearly its not an issue of any of our ISP's. Due to the fact that this only started for me 3 dyas ago, i'm hopeful that its only a software problem and not something else. Hopefully apple will a) ADMIT THEY HAVE A PROBLEM HERE and b) FIX IT.

A Fix for Wireless Connection Problems

I’ve been struggling with connection problems for a week. Thankfully, I found a fix. Your mileage may vary, but this may be your answer:
Fix for Wireless Connection Problems on MacBook Pro

Yeah BR, please tell me what your cure is. I have the same setup as you, Vista with the same wireless card you have. Cannot stay connected to the internet. Have spent hours on the phone with tech support and they can't fix it. I hate this f....ing computer, will never buy another one. Please let me know what you did. Once I get it running right I'm selling it and will buy a cheap Dell, never have any problems with them. I have keyboard problems, capital letter problems, connection problems, and download can take 1 to 2 days. Pure BS!!!!!!!!!!!!!!!!!

Broadband/internet and wireless connection problem...

Towards the end of 2101 I received an email informing me that BT would be upgrading my local line and I could expect a much improved service. Whether this 'upgrade' has been the cause of my problems or is merely coincidental I cannot say. Prior to my experience since this time I could count lost broadband in hours per year (I never had internet or wireless connection problems).
Since the end of 2010 I now regularly lose my broadband completely every six to eight weeks. 'Home Hub cannot connect to broadband.' There is a worsening loss of speed? over a period of two to four days at the end of which I need to phone BT three/four/five, etc. times until they manage to locate the problem and fix it. It is always some problem they find on the line or with their equipment.
I always mention that this is an ongoing problem. Never do they take any action to escalate the issue.
This week things have become considerably worse.
I have started to lose my internet connection now. 'Safari cannot connect to the internet'.
There are now two issues which arise concurrently.
I phoned BT, finally the operative in India (through a very poor BT wireless phone connection) changed the channel of my router for me. He mentioned something about changing the address and password. This seriously exacerbated the situation. My password is not recognised now when I am asked to reconnect by selecting a network.
The next occasion on which I lost my INTERNET connection and tried to reconnect I got the message 'Airport has the self-assigned IP address (...........) and is unable to connect to the internet.
I phoned BT to report this and was told that this indicated an adapter problem and the problem was now out of BT's hands. I Should contact Apple.
I did so. Apple said I should contact BT to change channels. I explained this had caused the problem and they were now refusing to assist me. Apple tried everything that they could think of to resolve the issue (despite not being required to do so). Eventually the only suggestion they could make as BT had refused to help was to reinstall my operating system. Extremely drastic. But I can now connect wirelessly again.
Service is still intermittent requiring constant restarts to regain connections.
BT's response to a formal complaint was more of the usual banal questions, the usual tests, the usual promises of 'something would be done'.
Their systems are not set up to make any sort of accurate diagnosis of customers' issues. They seem to have a set number of 'fixes' into which they try to fit all problems - one would assume simply to save costs - their cost saving exercises are now costing me money.
That's all for starters.
Any suggestions?
Solved!
Go to Solution.

fredderf99 wrote:
I have a similar problem, since BT "upgraded my broardband" my home hub looses internet connection at least twice a day and I have to power reset it. the broadband shows as connected but the internet connection is lost, if I try reconnecting it fails and only a power resetr will work. I have a temp solution by fitting a time switch to the mains adaptor and reseting it at 0200 each day. but before the upgrade the home hub had worked for years and no problems. i have also replaced the origonal home hub 1 with a home hub 2 to see if that improves the situation.
welcome to the forum
This subject has been marked as solved by the originator and you will get more response if you start your own subject rather than continue here.
if you start your own subject just cut and paste your post and then in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

HP Laserjet P1102W not connecting to wireless network

Hi,
yesterday I tried to install my new Laserjet P1102W with wireless capabilities. The first setup went fine and I was able to print wireless from my pc. But when the printer went in sleep mode I had to redo the wireless setup to get it connected.
So I searched for a possible firmware update on the Ducth HP site, found the lastest firmware (20110826) and followed the instruction to upgrade it. But the upgrade took more than 20 minutes, and th lights on the printer didn't blink. So I pressed the power button again to wake it up, printed a selftest page and did see that the firmware was updated.
But then the problems started, the printer only gets a 169. ip address while I've setup the wireless correctly (tried manual and automatic setup) while I expect it to get a 192. address. And ofcourse I cannot print anymore via the wireless connection.
So I tried to find an older firmware to put back on the printer, but with no luck. Also tried to re-apply the latest firmware, but then I get the message that the printer is already up to date.
Is there a possiblility to force the firmware update to run again? Or can I get an older firmware from HP?
Best regards
Rob

I had the same problem, I was able to connect into my wireless network when I installed the printer (using the CD that came with it) and was able to print but when I turned off the printer and turned it back on it won't connect to my computer
and my wireless network. I did the same thing you did reinstall but get that 169 IP address. Believe me I was on the phone with the Geek Squad tech for almost 2 hours and the problem was not solved so he told me to just keep the printer on so I don't lose connection. Same thing with the 1st HP tech support who tried to help me. He even changed something in my internet security but did not solve the problem at all. The second HP tech support worked on it too and finally told me that it could be my router. I have an old Linksys wireless G router so I decided to buy a new router and bought the Netgear N600 WNDR34000v2 and reinstall the printer and everything worked fine. Also before you install the printer driver be sure to uninstall the printer program (go to Control Panel-Programs and Features) and also disable your firewall because it could also cause problems in the installation. Now all my 5 computers in my network are using the printer and I can turn it on and off with no problems at all in printing.

HP Laserjet p1102w Wireless Problem

hi
I have HP Laserjet p1102w . All Drivers and updates are installed correct and diagnostic utilities can not help.
the problem is , If First I turn on the PRINTER and then the wireless MODEM ( router ) , It works perfect and it pronts wireless , BUT if first I turn on the wireless MODEM ( for ex. it is on from yesterday ) and THEN I turn on the PRINTER , It can not print and wireless printing does not work , at this time the wireless lamp on printer is on ( not blinking ) and if i press the wireless botom on printer , it flashes and can not find the network.
I upgrade the firmware and installed all the updates , ... changed windows and ... but the problem did not solve!
can u please help me how i can solve this problem.when i want to print from web , I have to turn of the modem and then turn on the printer and after that turn the modem on again , which in many situation the router is not acceceble !
many thanks in advanced.

i changed my wirelss router and now my printer will not recognize it. What di I do to pair the two again. My computer had no problem seeing the new router.

HP LaserJet P1102w not connecting to wireless

We have a fairly new printer, P1102w, only three months old. It is now not connecting to the wireless anymore. I've tried to reconfigure the wireless connection but it cannot find my network SSID anymore. I attempted putting it in manually but no luck. The firmware is up to date so that should not be a problem. Any suggestions?

What is the status of the wireless light on the front panel right now??? Power off printer, power off router. Power on router and wait 3 mins. Power on printer and verify it connects to your router. Status of the wireless light now?
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Hp Laserjet P1102W Wireless issue

I have an HP Laserjet P1102W. My issue is that I just upgraded my router and I have three computers all tied on. No problem with the network. I tried to print wirelessly with the printer and all I get is error messages. So I tried uninstalling and reinstalling the printer. When it comes to the wireless install I connect the usb cable and it connects to the wireless network but when getting the ip address stage it keeps saying printer is connnected to the wireless network but printer cannot communicate with the computer. I tried a straight usb conncection and no problems whatsoever. Can someone tell me what could cause this. Also the operating system is Windows XP. Thanks for any help.

Is the computer it was installed on connected to the wireless network?
The computer being connected by Ethernet to the network is the most likely cause of the issue you are experiencing.
What brand and model is the router?
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HP laserjet P1100 wireless connection for mac

Hoping for a quick response.... I have a Mac with 10.8.5 and I have purchased an HP Laserjet P1100 wireless printer. I have tried installing the drivers to print wireless...ly with no success. I have taken time out to type this message because I have not been able to find someone who has had the same issue in the internet. I need a walk thru because there are many steps where the issue may be occuring. Your written installation documentation conflicts with your User Guide PDF file. Cord or no cord during driver installation for wireless connection??? Was lost after #5 page 18 on the User Guide PDF file.
I figured it out. Your directions are misleading and not up to date. Cord is not an issue but needed for entire install process. At one point I'm in my system prefs then I'm on my web browser where I found Bonjour which added the network to my printer choices so now I can print wirelessly... hopefully I don't have to do that again because I'm not sure of the steps I took. Fairly complex set up.

Hey @matt4,
Welcome to the HP Support Forums!
I see that you have a Mac OS X 10.8.5 and a new HP Laserjet P1100 series printer and are looking for quick and easy wireless configuration steps. I just have one question for you:
Do you have a P1100 or a P1102w?
What's my Model Number?
I'm going to assume that you have a Laserjet P1102w. The steps for wireless configuration of a Laserjet P1102w are a bit confusing on Mac OS X 10.8 as you need to use the generic Apple Airprint driver because there is no 'Full Feature Software and Driver' installation for that Operating System. In saying that, I will try my best to give you easy steps to reference should you need to configure your printer again on the wireless network.
How to Connect the Printer to the Network:
Step 1: Install the Generic Mac Printer Driver:
1. Turn your printer on
2. Plug your USB cable from the printer directly into your Mac
3. Click on the Apple menu, and then click System Preferences
4. Click Print & Scan and make sure your printer is in the list of available devices.
5. If your printer is not listed, click the plus () sign at the bottom left pane, click the name of your USB printer, and then click Add.
Step 2: Connect the Printer to the Wireless Network:
I've added the video above so you can view these step-by-step instructions.
Click the Apple icon (), and then click System Preferences.
Click Print & Scan.
Click Open Print Queue, and then click Printer Setup.
Click the Utility tab, and then click Open Printer Utility.
Click HTMLConfig.
Click the Networking tab, and then click Wireless from the list on the left.
Under Communication Mode, click Infrastructure, select your network SSID from the Available Network Names (SSID) list, and then click the << button.
From the Security Mode pop-up menu under Authentication, click WEP or WPA/WPA2. Your selection depends on the wireless security protocol your network uses.
Note: If your network does not have wireless security, leave the Security Mode set to Open System (No Authentication).
Type your WEP/WPA/WPA2 key in the appropriate field, and then click Apply.
In the confirmation box, click OK, and then close the HTML Config and Print Queue windows.
Step 3: Delete the USB connected printer, and then add the wireless connected printer:
In the Print & Scan window under Printers, click your printer name, and then click the Minus sign () to remove it.
NOTE: This removes the USB connection from the list so that the only entry for your printer is the wireless connection.
Disconnect the USB cable from the printer and the computer.
Under Printers, click the Plus sign ().
Select your printer name with Bonjour as the Kind, and then click Add
Once your printer is configured for Bonjour, if you have other Mac OS X computers that you want to use with this network printer you do not have to run all these steps again. You simply make sure that the other Mac computers are all connected to the same network that you have set your printer up on and just open Print & Scan. Under Printers click the () plus sign and select your printer name with Bonjour as the Kind, and then click Add.
You can reference all of this information in: Setting Up the Printer for a Wireless Network for the HP LaserJet Pro P1102w Printer
Let me know if these steps help clear up any confusion for you. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Hp laserjet p1102w: wireless not working: unable to change to new network

I just moved and established a new wireless network to which I want to connect my printer.
I have followed instructions on HP's websites. All goes well until I attempt to open "html config..." on the printer utility screen. nothing happens after selecting "html config...".
printer works fine if connected via usb; doesnt work wirelessly from laptop, iphone or ipad. I would like to continue to use the laserjet wirelessly.
any suggestions are appreciated!

"OK let's try this again. What is the make and model numbers of all you network equipment? How is everything connected? OS of computers? Please explain."
Make & model #:
printer:   hp laserjet p1102w
cable modem:   arris dg860
I am printing from a macbookpro (OS X 10.6.8), iphone 5c and an ipad.
the wireless printing worked just fine from the laptop, my iphone and ipad while at my previous address where I shared a wifi with roommates. I now have my own wifi via cable (tv) that has a different name than the previous wifi.
this printer currently only prints via USB. the wireless printing doesnt work from any device.
messages:
laptop:     printer offline
iphone:   no airprint printers found
ipad:        no airprint printers found

HP OfficeJet Pro 8600 Wireless Connection Problems

Started having problems scanning. Then problems printing from my desktop - Unable to find printer. Uninstalled / Re-installed HP Software / Drivers; Desktop is still unable to find the printer - During setup: The IP Address is either incorrect or it is from a different wireless network that has the same name as your network.
I have verified the following:
The IP Address of my Desktop and Printer are the same except the last number
The HP Scan and Print doctor sees the printer and indicates all is functioning normally
I can see the printer via web browser and the printer's IP address on my desktop
I can print to the printer via wireless from my iPad and laptop
The only issue is configuring the printer on my desktop and actually printing from it.
Thanks in advance for your assistance.
This question was solved.
View Solution.

Hello NorseGuy ,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with staying connected on the wireless network.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I would also suggest going through the following document for troubleshooting the Printer Does Not Maintain Wireless Connection
Please feel free to write me back if you have any other questions or concerns.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Laserjet P1102w wireless connection problem

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