Hp officejet 4500g-m print cartage stuck on alignment

hp officejet 4500g-m print cartage stuck on alignment

Hey @adrianmcollins,
Welcome to the HP Support Forums!
I understand that your HP Officejet 4500 ALl-in-One Printer is stuck on 'aligning'. I would like to work with you today with resolving this issue.
Now did this issue start after you installed a new cartridges?
I'm going to provide you with a standard troubleshooting step to resolve this issue.
Step 1: Power Reset:
With the printer stuck on 'aligning' just disconnect your power cable from the rear of the printer.
Keep the power cable disconnected for 30 seconds.
After 30 seconds plug the power cable back in.
Your printer should turn back on on its own once reconnected to power source.
Once the printer comes back on, does it continue past the alignment successfully?
In the meantime, I'm also going to provide you with the HP Alignment Failed troubleshooting document. Please take a look at this document and run through the step-by-step instructions.
An 'Alignment page not detected' or 'Alignment failed' Error Message Displays on the Printer Control...
Please let me know if the steps provided resolve your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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