HP Officejet 6600 Fax Problems

I have an HP Officejet 6600 and cannot fax to local numbers or some out of state numbers. I can fax to HP out of state and towns other than my own. Is this due to it being sent digitally? Can the machine be set to fax analog?
I have ATT-Uverse for internet and Vonage for my phone service and had Vonage on the phone for over an hour and the problem could not be fixed. They had me contact HP once again and HP said my settings on the machine are working properly.
Formerly I had an Epson all in one and never had a problem faxing anywhere with the same ISP and Phone service providers. Any one have any suggestions or solutions. The places I tried to fax are businesses and I have checked and their faxes are working properly and turned on.

Here are a couple of steps to try: Here is the HP consumer support page to review. Try these steps and please let us know how it turned out.
I work on behalf of HP, but my opinions are my own.
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Officejet 6600 fax not showing up in menu using windows 7 64

I using windows 7 64 I reinstalled hp software for Officejet 6600 all in one, but my faxing software will not show up in the menu . I have removed all drivers related to Officejet 6600 several times same problem every time . The fax menu was there before all hardware is still the same.

Hi G2123,
I understand you are no longer able to fax from your computer as the Officejet 6600 fax is not showing up. I suggest starting with the HP Print and Scan Doctor.
The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the utility > HP Print and Scan Doctor
Please let me know if this resolves the issue, thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Officejet 4500 fax problem

I was just given this printer and I cannot figure out how to get the fax to work. I have tried to fax a doc and run a fax test both. I get an error saying that an active phone line was not detected.
When I fax a doc, I can hear it dial the # before I hear the dial tone. The number will dial and then the dial tone followed a busy signal. Its like the machine is dialing the # too soon.
It is an active phone line. I have used it to fax before and there is a dial tone.
Any help will be appreciated!! Thanks

I finally figured it out. Was using 4 wire cord instead of 2 wire. Used the adapter and works great! Thank you so much!!

Officejet 6600 - Faxes saved to memory

I've been trying to get my faxes to save to a file, i think i've manager to set this up but the printer says it has 5 faxes in it's memory, is there anyway i can get these to my computer as i do not want to go out and buy cartirdges for it as i do not use it for printing!
Thanks

Hi there @Loui5066 , Welcome to the forums!
Unfortunately there is no way to transfer the faxes saved in the memory of the printer, to the computer. You would have to reprint the faxes in the memory and scan them to the PC if you wish to have them on the computer.
I hope that clears up your question.
Have a great Friday
R a i n b o w 7000I work on behalf of HP
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Trying to print, PC says it will send a fax Officejet 6600

My HP Officejet 6600, which I had to reinstall due to a connexion problem, calles itself now FAX HP Officejet 6600 in the PC.
No way to have it printing. My PC is a HP Pavilion h8-1030be. It keeps asking a fax number.
Any idea how to configure the printer in the PC, so as to have it printing when I want it to de that.
Anyway, I'll try now to restart the PC, and see what happens.
Best regards,
This question was solved.
View Solution.

Hey,
Thanks for the update on your printing issue. I am glad to hear that it fixed your issue and you are able to print as intended at this point.
I wish you the best of luck in all your future printing needs. Happy Printing!
Jason
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I am not an HP employee.

HP Officejet 6600 phone / fax? issue

I have had my officejet 6600 a couple of years now. No issues until today. I have ATT phones and internet. Tagged my HP Officejet 6600 as the default printer today and somehow my telephone no longer works. No dial tone. The ATT tech came out and looked everything over. My phone will only work if I unplug the phone line from my HP Officejet 6600. The fax function no longer has a dialtone. He said that the HP all-in-one fax function was "taking over" my phone line. We turned it off and then on. Plugged and unplugged. Said a few choice words. Now what to do?

No problem!
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Officejet 6600 can't send faxes to efax number

When I try and use my traditional fax machine to send a fax to an efax number, I get a connection interrupted error. How do I get my HP Officejet 6600 to successfully send a traditional fax to an efax number?

Hi there goodnight2u,
Can you Fax on this Printer to any other service or Fax machine, or there is an issue with efax only,
Go to this link www.hp.com/go/tools . You can try by downloading and running The HP Print and Scan Doctor. This tool was design by HP to diagnose Print, scan and connectivity issues most of the time will fix the issue for you. If it does not please share what errors the tool finds and I will do my best to assist you with your problem.
I will share there support page because this looks that is a Efax issue not the printer.
http://www.efax.com/help/faq#f_Troubleshooting
Kind regards and hope this was helpful;
RobertoR
▼
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Scanner and fax problems with the Officejet 7410 AIO

Hi
I have Windows 7 SP1 Ultimate 64 bit and I installed the basic drivers for the network of the Officejet 7410 AIO printer and I checked that all its functions worked properly.
Now, the functionality of the scanner and fax do not work more as in the "Devices and Printers" not appear more their relative icons. How come? How do I install them manually?
Thanks
Bye
balubeto

Hi balubeto,
Welcome to the HP Forums!
I see that you are having scanning, and faxing problems with your HP Officejet 7410 on Windows 7 SP1.
I would recommend the following:
Run the HP Print and Scan Doctor, to diagnose the issue.
Uninstall the software. Uninstalling the Printer Software.
Re-install the software using the HP Printer Install Wizard for Windows.
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
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Busy signal when faxing with hp officejet 6600 all-in-one

I keep getting a busy signal when faxing with all numbers.

Hi @pbr69,
Welcome to the HP Forums!
I noticed that you are getting a busy signal when faxing with the HP Officejet 6600, and I am happy to help!
I would recommend to look through this faxing guide, to make sure it is properly configured. Cannot Send or Receive Faxes.
Also depending on the type of phone connection you are using you may require a different type of configuration. Please also see, How to connect your HP Fax Device to an ISDN, ADSL, PBX, or VoIP line, if you are using one of those types of lines.
Hope this information helps, and have a wonderful day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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The fax confirmation report shows all zeros for officejet 6600 printer

the fax confirmation page shows all zeors for date and time. How do I set the printer so it prints the correct date and time?

Hi CJChristian,
Welcome to the HP Forums!
I understand that your confirmation date and time fields are all zeroes with your HP Officejet 6600, and I am happy to help you!
Please take a look through this guide. Setting Up the Printer Hardware for HP Officejet 6600 and 6700 Premium H711n e-All-in-One Printers. Select the Officejet 6600, and look for Step Seven Set the Date and time.
Also this guide may help too. Setting up the HP All-in-One to Send and Receive Faxes.
Hope these guides are useful for you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Transaction report hp officejet 6600

HP Officejet 6600. RE: Transaction report from faxes sent.
When my transaction report prints out it does not print out the date or the time. I would like to know how to adjust settings to include date and time fax was sent. Thank you

Have you set the time in the Setup screen of the printer?
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

HP OfficeJet 6600 H711g HP Solution Center software for Windows 8.1

I have an HP Officejet 6600 H711g printer. No installatin discs were included with the printer. I downloaded the installation files from the HP website. However, apparantely the HP Solution Center software was not included in the installation files. The HP Solution Center shortcut is located on my desktop but when I access it i get a message that my instalation is not complete. I have tried downloading and installing again (without uninstalling current files) but the Solution Center is still not available. Can somone please help. I'm not sure where to go from here.
Thank you
This question was solved.
View Solution.

Hi,
The HP Solution Center is not a part of the software for the HP Officejet 6600, it is a part of your previous HP printer's software.
From the windows 8 screen type HP and open the HP Officejet 6600 software, the HP Printer Assistant which is the software for your current printer will launch.
Regards,
Shlomi
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OfficeJet 6600 will not install on computer with WIndows 8.

I just purchased an ASUS laptop and already own an HP Officejet 6600. I tried today to install the printer on the ASUS but I receive the error that it will only run on XP, VISTA and Windows 7. What can I do to make the two connect and install the printer? My printer is in perfect condition and I do not want to buy a different one.

Hi,
Ensure the printer is powered on and connected with a USB or to the same network as your PC.
Then download and follow this tool, it will obtain and launch the latest installation for your oerating system:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PIW&j...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet 6600 - wireless printing works with PC, but not iPad, iPhone or MacBook Pro

I just purchased a new Officejet 6600. Plugged it in, set up on the wireless network. Turned on my iPhone and printed with no problem. I then used the setup disc to setup on my windows desktop. It works beautifully. However, now we can't get the printer to print docs from iPad, iPhone, or Mac Book Pro. The printer shows in the print cue, says it is printing, and nothing. Installed on my Toshiba Laptop. No problem. HELP!! Very frustrating. Old HP printer worked on the wireless network with all of these devices.

Hi helpls,
I recommend using the following document to get the printer printing from the Windows PC again.
'Printer is offline' Message Displays on the Computer and the Printer Will Not Print
This will guide you through the troubleshooting steps necessary to resolve the issue.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp Office Jet 6600 printer problem

Recevied a Missing or Failed Printhead message of my computer that stated " The printhead appears to be missing, not deteced, correctly installed or incompatible." What must I do to get this problem corrected?

Hi @gene24,
Welcome to the HP Forums!
I noticed that you are getting the error, "The printhead appears to be missing, not detected, correctly installed or incompatible." With your HP Officejet 6600. I am happy to look into this issue for you!
Please take a look through this guide, A 'Missing or Failed Printhead' Error Message Displays on the Printer or on the Computer.
If the guide does not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Officejet 6600 Fax Problems

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