Hp Officejet 8000 Set to print Gray scale but still using color

Hp Officejet 8000 Set to print Gray scale and use only Black ink, Draft Quality, but still using color ink. I'm replacing color ink cart more often the Black. I understand even when set to black only it will still use some color in cleaning and such. but not the amount of color it is using now. Printer has me pissed total waste of money. I'm ready to get my Xerox Phaser solid ink printer fixed. as it was super cheap on ink.

Hello Lynn,
Is your network router located near your desktop PC and L7590 officejet?
If so, I would suggest that you connect the L7590 to the router with an ethernet cable(you can also leave your usb cable connected to the desktop). Then you can connect more directly (still through the network) to the L7590 with your dv7 laptop instead of connecting through the desktop. Since your dv7 is wirelessly connected to the router, and the L7590 is also connected (wired) to the same router, the setup is much easier.
If you want to try this, first download the software from hp.com (click here for the download page). When you run the installation on your dv7 notebook you will be guided through the steps necessary for connecting to the printer via the network.
Dont forget to reply and let us know how it goes!
Kent G.
I work for Hewlett-Packard

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View Solution.

The color cartridge(s) are NOT out of the printer. They are still installed in the printer. They are just low or out of color ink. I have not taken them out of the printer at any time.
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Hp Officejet 8000 Set to print Gray scale but still using color

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