HP Officejet Pro 8500a software stalls after printing one document,

Hi, HP Officejet Pro 8500a, Product No CM755A. It used to work well, but now I can't rely on it to print more than one document.  If there is a delay of several minutes before I try to use it again, then no print occurs: the screen on the printer says e.g. 'copying document' or 'printing page 1 of 1', but the printer makes no sound and stays at that stage for ever.
Can I do a soft or hard reset of the printer software in the printer, or solve it some other way?  At present I have to turn it off and then on again, wasting ink.
I can take it back and replace it under extended warranty, but don't want to do that if there is a simpler way to fix it.
Regards

Hello Rtdnorseman,
Thanks for the post.  It is possible to reset the printer to clear some of these issues.  I've included a link below that walks through the steps.  Also, ensure that you are plugged directly to an outlet, not into a power strip or surge protector.  Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03177455&cc=us&dlc=en&lc=en&product=4083969&tmp​...
I worked for HP but my posts and replies are my own....Thank you!
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