HP Pavillion G6 2219sa Windows 8 Recovery fails

When I bought the notebook a couple of months ago I followed the instructions to create the recovery disks. This was done without a hitch and the disks tested.
Yesterday I needed to restore the disks and this is what is happening.
I put disk 1 in and boot the notebook, the system reads from the disk comes up with a windows with a number of options including a restore, minimal restore and factory reset. As I had nothing I needed to keep I opted for factory reset. Acknowledged the warning that all data would be lost and the hard drive reformatted.
It then displays the Factory image recovery preparation screen, reformats the hard drive, copys the required files to the hard drive to perform the restore and then starts restoring the files to the hard drive. The progress bar goes from 1 to 100% over a period of time and it asks for the other DVDs as it needs them.
It finally ejects the last disk and asks for permission to reboot.
As soon as it has rebooted I get the message:
Boot Device Not Found
Please install an operating system on your hard disk
Hard Disk - (3FO)
F2 System Diagnostics
Diagnostics pass with no issues. Diagnostics performed on the hard drive pass without error, the same with the memory.
I even went into the BIOS and told it to restore the system settings and then went through the process again, but the same happens. It performs the restore, reboots and gives me the same error message. It is finding and writing to the disk, and if I boot using a bootable USB with some diagniostics on it, it cam see the drive and all the files, but there is apparently no boot on it.
If I enter the BIOS and turn the legacy boot option on, I can install and have working Wiondows 7. If I try to recover Windows 8 with legacy turned on, it restores and then enters a power cycle once it has completed, displaying the blue window and then almost immediately rebooting over and over again. Try it with the legacy disabled and I get the "nop boot device" message.
Can someone help please, as it is, I have a barely two month old notebook that is dead in the water.

Sorted it!
I eventually downloaded a bootable image I could put on a USB key which completely reset the hard drive.
Once this had been done it installed and booted properly - and wow does it take a long time to restore!!!
But it is back up and running

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Windows Recovery Failed - Stuck on startup

I recently tried using hp's windows recovery program to wipe my harddrive and reinstall windows. I am now stuck at start up and am getting an error message that consists of "HP Notebook" as the title, it displays the time and date and "please wait". There is a cancel button that is not selectable. This box appears for approx. 5 seconds and disappears. It then cycles back to the HP startup logo with the circular dots representing that it is working. This cycle is continuous and just keeps on repeating. Booting into bios doesn't even work at this point. Anyone with experience with the issue, advice would be greatly appreciated. Otherwise HP will be getting this laptop sent in for repairs for a THIRD time. (First two were defective hardware issues) This is getting very time consuming and frustrating. Thanks for the help!

Hi Borck91,
I saw your post regarding the loop that you are currently stuck in. I know that this can be frustrating but let's see if you can boot into Safe Mode. If you can boot into Safe Mode, please let me know your operating system and product number.
If you can't get into Safe Mode then suggest that you contact HP Total Care at 1-800-474-6836 in North America or visit this link if you are outside North America.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Windows 8.1 recovery fails

I have a 17T-J100 laptop when I ran an image restore it wiped out the recovery drive. When I try to do a system recovery using the HP Recovery disk it loads all the disk, trys to load the software a couple of times, then get an error message.
"Recovery Attempt has failed. Select one of the following buttons. Save log, Details, Retry. "
Details gives the following
ChkErr.cmd: Detected some error during PININST_BBV
ChkErr.cmd: Check C; system.save\logs\Burn Boot Warn.log
ChkErr.cmd: or, check:\ system.save\logs\BurnBootMerge.log
If I turn it off and back on goes to this window.
A retry get same thing. It loads all the disk, reboots even get a welcome administrater screen momentarily before it reboots and say is installing software. Does that a couple times before get the recovery failed screen.
The repair option on my recovery boot USB drive says can not repair, reload the recovery media.
I tried skipping the media disk as had that option . Said preparation was 100% complete and went through rebooting etc Welcome administrator screen then rebooted and tried again to install the software and ended up again at the Recovery failed screen.

We are seeing this error on a lot of posts. I will give you 2 solutions that have worked for others.
Enter BIOS, reset to Default settings-then change date in BIOS to 1/01/2012. Save & Exit. Boot from Recovery, allow it to finish- but on the first reboot enter BIOS again to be sure date is still 2012. Exit and allow Recovery to finish. Hopefully.
Another solution that has worked for several others is to remove the mSATA cache drive if your model has one. Run Recovery, allow it to finish..hopefully. At least one poster said he got all Windows Updates done also before shutting down to reinstall the mSATA.
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GT70 0ND-204US Windows 7 removed and recovery fails due to drive reformat

Model Number:GT70 0ND-204US
Hello,
I was attempting to install Unbuntu from a LiveCD to an external hard drive and I believe during that process I accidentally reformatted the SSD to be an ext4 partition and swap space. When I rebooted to try to get into windows I got an error that said, "Bootmgr is missing" and when I tried to enter recovery mode I got as far as seeing a Windows 7 like user interface but then I was shown the error (paraphrasing here), "The installation drive must be named OS_install please try again."
I'm typing this using the LiveCD on the undermentioned computer and can use any tools available in Unbuntu if further diagnostic information is needed.
Cheers!
Also I would like to thank anyone in advance for their help and even if you're just reading this I appreciate the time you have given.

Refer to >>Recovery HotKey User Manual<< or >>Reinstalling Windows when recovery fails<<

Product Recovery Failed...? (Windows 7)

I am trying to format my laptop back to how it came from the factory (I got a nasty virus), but the boot manager wont run the cbd_drive that I made some months ago to do system restore... and when I try to do the Full Product Recovery, after selecting "I agree to these terms and conditions" and clicking "Next" I get a window that says "Recovery Failed"
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Hi again, Nimvoker
Are you receiving an error message when you try to recover the system at POST? Also, if you haven't already, you may wish to try a System Restore from inside Windows. This will reset your system back to the way it was at a given time. By default, Windows creates a restore point every time Windows updates are downloaded and installed. This may help you get further along in your recovery. To do a System Restore, simply enter System Restore in the search box of the Start menu and open it. This will guide you through the process.
One thing you can also try is to create a System Repair disc in Windows, as shown here. The instructions are mainly for a DVD, but I think it should be possible to create one on a USB flash drive.
Hope it helps,
Adam
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HP Pavilion dv7-3165ev recovery failed

when i start to recover my system (windows 7 x64) from dvd's when the process come to install UIA they appear the following message:
UIA Write FAILed 3 times
can you help me what to do because i have no idea. i try to delete the partition and create new, check ram and hdd but nothing happen.

SCTaylor: I am not the original poster, but I seem to have the same problem.
I am trying to recover a UK Model (G6 2082sa) Pavillion using either the recovery partition, or the 5DVDs I burned when first getting the machine. I am loathe to pay 31 quid for something should have been included in the first place. Is this really something which Official HP recovery disks will fix?
(I'd even be happy to do a clean install using a Digital River ISO, but it wants drivers for the CD/DVD which can't be found)

Keyboard and mousse dont work on login screen, recovery failed to start

one of the best ever, im trying not to throw this laptop through the window . not because im being reasonable, but because I have shitty neighboors .
ok,
HP pavillion DV6 windows 7 , i7 core
1/ mousse and keyboard works fine before it shows the login screen.
     STOPS working both even when i connect USB keyboard and mousse on normal and safe mode
     the shortcuts on top of the keyboard still works though (screen light, volume control, wireless on/off ... etc )
2/ my recovery fail to start
3/ tried the battery thing stil mousse and keyboard NOT working
4/ I also managed to run command prompt with windows 7 DVD in french (not compatible) but helped me run
chkdsk C: /r /f
and
chkdsk D: /r /f
means hard drive is ok, but recovery still fail to start and asks to run recovery from windows CD (I dont have one, and I dont want to loose my windows license)
how to either fix recovery or keyboard/mousse
I fixed more than 500 pc in my life, I cant fix mine now

Hello zgued. I understand you're having some trouble with your keyboard and mouse.
If you were to reboot your computer and access the BIOS using the F10 button does the keyboard work there?
Which dv6 do you own? Identifying the notebook by the product number is the most helpful. This document can show you where it is located.
Have you ever taken the notebook apart? The symptoms you describe would fit with a damaged or loosened cable inside the notebook.
I feel that I should first help you troubleshoot the recovery issue. I say this because performing the recovery will rule out software issues with a 99% certainty. So, what was the problem you faced during a recovery? Do you get any errors?
I'll keep an eye out for your response. Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Error: Windows Vista failed to start. A recent hardware or software change might be the cause

PLEASE HELP!
My Lenovo SL500 is not working at all - I get error: "Windows Vista failed to start. A recent hardware or software change might be the cause"
I tried the following on my Lenovo:
Windows repair menu = "windows cannot be repaired"
Lenovo Rescue and Repair
Rescued my files from Hard-drive (copied to external hdd)
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Diagnose hardware = HDD passes all tests
Don't know what else to do with = Boot from another device ? Access BIOS?
Because I do not have the windows vista install disks
I purchased and downloaded the recovery disks from neosmart.net
The neosmart windows vista recovery disks DO NOT WORK = Error is "Unable to find any valid Windows partitions on this computer".
The Hard-drive exists because I was able to back-up files from HD through (Lenovo Rescue & Recovery Rescue files). So there is a hard-drive.
I don't know what to do next?
Last resort is to Factory Restore via either the Lenovo R&R or Windows Vista Recovery Disks (neosmart)?
Will I still have windows?
PLEASE HELP!

Hi, Josemne
Yes, if you can restore the system through Rescue & Recovery, then you will still have WIndows on your machine, but all your files will be deleted from the hard drive. Luckily, you have already saved those files elsewhere. I would recommend trying to restore the system and see if that works.
Best,
Adam
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Windows 7 fail to start

Problem: Windows failed to start. A recent hardware or software change might be the cause
1) Insert your Windows installation disk and restart your computer
File : \Boot\BCD
Status : 0xc0000098
Info : The Windows Boot Configuration Data file does not contain a valid OS entry.
Service tag : 1y1y0y
P/N : H5G64EA#ACQ
Product : HP ProBook 640 G1
System Extensive Test
Processor Check : PASSED
Memory Extensive Check : PASSED
Hard Drive SMART Check : PASSED
Hard Drive Short DST Check : PASSED
Hard Drive Optimized DST Check : PASSED
Hard Drive Long DST Check : PASSED
Battery Check : Primary – OK(0)
Wireless Check : PASSED
System Board Check : PASSED
Video Memory Check : PASSED
System Extensive Test : PASSED
What I have tried so far:
Windows recovery of the disk that was in the box. Tried auto recovery and the last working state. No go. It wants me to reload Windows or do Advance load. I do not want to lose my personal data.
Took the hard drive out and put it into a Windows 8 with USB adapter. It comes up but the main drive is encrypted with HP secure.
Now the plan is to make an Image of Windows 7 and try to recover it of the DVD. I phoned a PC shop and they will charge me R430 to recover the data and same amount to put Windows 7 on again.
Thank you for the help. I had this new lap top for less than a month.

The advice here may help:
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/the-windows-boot-configuration-dat...
NeoSmart tool is not free-but seems to work well in most cases ,if the self-help tips don't succeed:
https://neosmart.net/wiki/0xc000014c/
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Hp pavilion dv6 recovery fails

hey everyone first post on the forum
i have an hp pavilion dv6 that came with 64 bit windows 7 home premium installed. i tried to dual boot Ubuntu with it and ended up overwriting windows. lots more story but i ended up calling hp and ordering recovery discs for my laptop. i then zeroed my hard drive and ran the 3 recovery discs. it prompted my supplemental disc which I inserted. all went well until the "setting up for first use"screen appeared. hp software began installing stuff the during the drivers part it comes up with recovery failed. i ran without the supplemental disc and it did the same thing. someone please help

Hi,
Before trying the following, make sure you can still read the 25 character Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
Assuming that this is just a problem with the Recovery process, there is a straight forward work around.
Create a retail installation disc yourself - just download the correct Disc Image ( this must be the exact same as the version you currently have ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found starting Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Win 8.1 recovery failed

Tested Win 8.1 recovery USB drive with 2T Seagate Hybrid HD in K450e with same 2T Seagate Hybrid HD purchased from Lenovo.
Recovery failed. No OS error appeared on reboot.
Used software to see all partitions in place, but OS partition not active.
Set OS partition active.
Same no OS error.
Restarted Win 8.1 recovery USB drive.
Attempted repair.
Same OS error.
Did not find OneKey recovery DVD option for Win 8.1 system.
Forum comment is Windows took this function over.
How to make Win 8.1 recovery work?
thanks
hime
Solved!
Go to Solution.

USB flash drive had to be withdrawn and reinserted to be recognized.

Pavilion dv6-6c recovery fails well into the process

The computer was reporting smart errors and would no longer boot. I pulled the hard drive and checked it with the hitachi software wich reported the drive was failing wiht an unspecified error. I purchased a replacement hitachi 750G travelstart drive like the one pulled from the laptop and ordered a recovery disk set from HP.
The computer is a Paviliion dv6-6c35dx Entertainment PC
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The error message allows me to select Details which are:
[15:31:01.90] ChkErrBB.CMD : Detect some error during PININST_BBV
[15:31:01.90] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[15:31:01.90] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
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Using Notepad to navigate to the suggested locations I find that there is no \logs subdirectory under system.sav.
Was I given the wrong set of recovery disks?
I checked the hard drive and both the new and old are hitachi part number HDD: 5K750-640
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This question was solved.
View Solution.

You're very welcome.
That is correct. Just use the SP1 media refresh. That is the latest and greatest.

HP 2000 notebook Recovery fails after complete install

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Windows Update fails on Server 2012 R2 Virtual Machine

I have set up a virtual network with two virtual machines. The first VM is Server 2008 R2 and is set up as a domain controller. The second VM is Server 2012 R2, and has been joined to the domain. The DC (TestVM1) is also set up as a DNS server.
From TestVM2 (Server 2012 R2), I am able to log in using a domain login, and I am able to browse to a public website.
I was able to run Windows Updates from TestVM1, but when I attempt to run Windows Updates from TestVM2, it fails.
The Windows Update client shows "Error(s) found:" and "Code 8024402F".
Errors in WindowsUpdate.log include
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I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed
that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. This is a VM server running on ESXi 5.1.  Server 2008 servers dont seem to have
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2014-10-28 14:28:46:104 696 4a4 AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-28 14:28:46:104 696 4a4 WuTask Uninit WU Task Manager
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2014-10-28 14:29:24:198 696 5c8 Misc   = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc   = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
2014-10-28 14:29:24:198 696 5c8 Service *********
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2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Agent   * Network state: Connected
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
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2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
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2014-10-28 14:29:24:542 696 5c8 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent   * WSUS server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent   * WSUS status server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent   * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent   * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
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2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
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2014-10-28 14:29:24:557 696 5c8 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server...
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: <172.25.7.9:80> Bypass List used : <(null)> Auth Schemes used : <None>
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2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092>.
error 0x80072ee2
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2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2...
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report   * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report   * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report   * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report   * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report   * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report   * Locale ID = 1033
2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:401 696 5c8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:29:58:432 696 b0c Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent   * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-28 14:29:58:432 696 b0c Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2014-10-28 14:29:58:432 696 b0c Agent   * Search Scope = {Machine & All Users}
2014-10-28 14:29:58:432 696 b0c Agent   * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server...
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT   + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from
http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT   + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent   * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent   * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU   # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU   # WARNING: Failed to find updates with error code 8024402f
Derek
Systems Engineer
Derek Desktop Engineer

HT201210 I attempted to update my IPAD to IOS6 and it failed, following this restore keeps failing with error stating recovery failed. I am stuck. I have reset several times and retried recovery mode only to get the same endless loop of trouble. Please

I tried to update my IPAD to IOS6 and it failed following this recover mode will not wortk either. I have reset multiple times and tried recovery again only to get the same error stating that recovery failed. The error states unknown recovery error. My system OS is up to date with OS X 10.7.5. Itunes is up to date with 10.7 (21).

Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HP Pavillion G6 2219sa Windows 8 Recovery fails

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