HP Pavillion g6 Notebook PC - Audio no longer working after Windows 8.1 upgrade

Hi
Product Name: HP Pavillion g6 Notebook PC
Operating System: Windows 8.1 (just upgraded)
Description: There is an audio issue. Sound does not work at all. Issues include:
iTunes error message: iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly
youTube issues: a video will play for 1 second, and then display error message
THe F9/F10/F11 buttons make no changes to the Audio settings
When I click the Sound button (which is currently muted), the Playing Audio window opens stating that Troubleshooting couldn't identify the problem.
This has only occurred since I upgraded from Windows 8 to Windows 8.1 this week.
The Audio and Sound settings in HP Support Assistant are:
IDT High Definition Audio CODEC
Status: (52)
Driver: stwrt64.sys
Version: 6.10.6425.0
AMD High Definition Audio Device
Status: (52)
Driver: AtihdW86.sys
Version: 8.0.0.8808
Thanks for your help
Phil
This question was solved.
View Solution.

Hello Pipster100,
I would like to assist you with getting this audio issue resolved with your HP Pavilion g6 Notebook PC. So I can better assist you, please provide me with the model/product number from your notebook.
Also, something that you can try is to use the Recovery Manager to Restore Software and Drivers. Once you open the HP Recovery Manager, install the audio driver that will be listed under drivers.
Looking forward to your response.
Thank you,
I worked on behalf of HP.

Similar Messages

Satellite C850 - HDMI out no longer working after Windows 8.1 upgrade

Hi
can anyone help,
I have trawled the web to no avail.
I can no longer project the laptop screen to my plasma,
I have tried the Win + P buttons and nothing happens, turned on amd off with the hdmi cable connected etc.
Thanks in advance.

Hi Palacio
So you upgraded the system to Win 8.1 as mentioned here:
http://www.toshiba.eu/innovation/generic/windows8_1-message/
From my point of view some of the Win 8.1 drivers are either missing, not upgraded or not installed properly.
Check this driver installation order and update the drivers if essential:
Intel Wireless Display - Uninstall
2 Windows 8.1 update - Install
3 TOSHIBA Desktop Assist - Upgrade
4 Intel Display Driver - Upgrade
5 AMD Display Driver - Upgrade
6 Realtek Audio Driver - Upgrade
7 ATI HDMI Audio Driver - Upgrade
8 Intel PROSet/Wireless WiMAX Software - Upgrade
9 TOSHIBA System Driver - Upgrade
10 TOSHIBA Function Key - Upgrade
11 TOSHIBA Service Station - Upgrade
12 TOSHIBA eco Utility - Upgrade
13 TOSHIBA PC Health Monitor - Upgrade
14 TOSHIBA VIDEO PLAYER - Upgrade
15 TOSHIBA Blu-ray Disc Player - Upgrade
16 TOSHIBA Resolution+ Plug-in for Windows Media Player - Upgrade
17 TOSHIBA Media Player by sMedio TrueLink+ - Upgrade

W520 webcam no longer working after Windows 8.1 upgrade

Hello,
I upgraded my w520 from Win 7 to Win 8 last year with zero problems.
Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
In e.g. the Skype desktop application, Google Hangouts or the camera app, the built in webcam no longer works.
The green light turns on, but I just get the crossed out camra icon in e.g. the Skype video options. No video.
I see there are no drivers yet for Win 8.1 on the Lenovo support site for the w520 camera.
In device manager it still shows the 2011 camera driver 1.1.0.1147 and says "This device is working properly."
But it does not work properly.
Did anyone get the camera to work or is it just a matter of waiting for a driver to be released eventually?
I tried uninstalling, reinstalling, camera is enabled in the Bios and permissions are set to give Skype and the camera app access to the camera. I also tried the W530 drives as was suggested elsewhere.
Thank you!
Solved!
Go to Solution.

try getting the communicastion utility installed under 8.1. The crossed image is the cameras security mode.
W530(2436-CTO): i7-3720QM, nVidia Quadro K2000M,16GB RAM, 500 GB hard drive, 128GB mSATA SSD, Ubuntu 14.04 Gnome, Centrino Ultimate-N 6300.
Yoga 3 Pro: Intel Core-M 5Y70, Intel HD 5300, 8GB RAM, 128GB eMMC, Windows 8.1, Broadcom Wireless 802.11ac.

My Bluetooth device A2DP (life audio feed) no longer works after 5.1.1 upgrade

My Bluetooth device A2DP (life audio feed) no longer works after 5.1.1 upgrade. But phone call is still working. Tried resetting phone and repairing device. Still not working. Any suggestion?

You might get. Ore assistance in a different forum area. Maybe try Using pad. This is the forum for iPhoto for iOS.

Audio no longer working after upgrade

Hi,
After doing an upgrade this morning, my audio no longer works.
Booting into KDEmod gave the first clue when I got an error message saying audio not found.
The output of alsamixer say "alsamixer: function snd_ctl_open failed for default: No such device", yet my modules have not changed in rc.conf.
Could this be related to HAL also being updated?
Thanks,
JTD

Do you by accident have more than one sound-device? I didn't lose sound but "aplay -l" showed that ALSA has changed the order of the cards. Hence I suddenly didn't get sound from where I expected it.

Synchronize By Audio No Longer Works After 7.2 Update

After installing the Premiere Pro CC 7.2 update, the synchronize by audio no longer works correctly. When you highlight the clips and sync by audio it acts like it's doing something but then puts the clips nowhere near close being a match (usually one clip on one side of the timeline and the one on the other).
Is anyone else having this issue? I've run into it on two seperate computers bothe running Premiere Pro CC 7.2 on Windows 8.1 machines.
- Dennis

Bumping this. I'm a brand new CC subscriber and the sync function was a big part of why I moved to CC. 50% of the time it works, but the rest of the time, it pushes the video clip much farther down the timeline.
Update 1: To clarify, I am doing this from the sequence itself. So tracks A1/V1 are the original audio/video from camera, then A2 is my sound I want to sync.
It does not seem to have a problem syncing the same "problem" clips when I use the "Merge" by Audio from the Bin.
Update 2: I found that, if I unlink the original A1/V1 clip, then select all three (A1/V1/A2) and Synchronize, it works.
Obviously, this is an unacceptable workflow, but I hope that helps Adobe figure out what's going on here.

HP OMEN Control Software No Longer Works After Windows 10 Upgrade

HP OMEN Control no longer works after the recent Windows 10 update. Profile switching, keyboard LED colors, zones, fn key options, etc. no longer respond at all. I've found references to this issue during Windows 10 beta testing. Is there a temporary workaround? Will there be a driver update to remedy this problem? Thanks.

I just purchased a new 2015 refurbished PC. It worked great with Windows 8.1. Upon installing Windows 10, The Omen control did not work as well as the fan. Really - hardware failure. Give us a break. So, I went back to Windows 8.1. Also this year, I purchased an Envy X2. This PC included a bluetooth keyboard that kept detatching. Again - REALLY, the keyboard doesn't work. That's a pretty important part of the PC. I searched the forum for answers and all I found was the same old line that HP was working on it. I found meesages over a year old that had this same problem. So, back it went to Best Buy. I used to really like HP computers, but now, I can't say that anymore. So, do I trust HP to fix this in a timely manner, NO. Why - because they had to know about this issue alrady for quite a while. And, they did not fix it. I really hope they prove me wrong.!! I will give them 1 more week to fix it. After that, the PC will be returned. And HP PCs will be off my scratched off my list, except maybe the HP Spectre X360. To my amazement, I am even considering a MacBook Pro. Funny thing - the Spectre X360 is supposed to be a great laptop, But, Microsoft was heavily involved in the design process. That is certainly not an HP confidence buider. HP - THIS IS YOUR TIME TO "STEP UP TO THE PLATE" and fix this mess. TImes like these are opportuniies to win over customers or loose customers to the competiion. I really want to keep this PC. It is by your response to this problem that will determine the outcome.

HDMI connection no longer works after Windows 8 download

Hello,
I have a HP Touchsmart tm2t Notebook and was using an HDMI cord to connect to a television since I bought the computer in 2010. A few months back, I downloaded Windows 8 and ever since then, the HDMI connection to the TV no longer works. I've tried the troubleshooting steps that I could find and nothing seems to work. Any ideas?
Thanks in advance!

Hello KatieMcK
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are not able to connect your notebook to your TV using Windows 8, and I would be happy to assist you in this matter!
For further assistance, I will need to know:
The Product and Model Number of your notebook computer.
The version of Windows you had installed on your computer before upgrading.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
If you are able to use your TV to another HDMI connected device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Android remote iTunes app no longer works after 10.5.2 upgrade.

Until the 10.5.2 iTunes update, I was able to use the Android app, Remote for iTunes, to enable my Android tabs to control iTunes on my Windows 7 machine. After this upgrade, my tablets no longer show up as "devices" in iTunes. Am I the only one to experience this?

Thanks for your replies.
I don't think I described my problem adequately. Before updating to 10.5.2 the clamshell mode worked correctly: I closed the lid, waited 30 seconds, then touched the keyboard and - presto! - the cinema display came alive with the desktop shown. I understand how the clamshell mode is supposed to work because it used to work just fine.
My problem now is that it no longer works the way it is supposed to. If I wait 30 seconds after closing the lid of the MBP and then touch / attach an external keyboard, nothing happens. I am following the proper steps to use clamshell mode (at least the steps that previously worked), but they do not appear to be effective any longer.
I appreciate the advice I have received about how the clamshell mode is supposed to work. Unfortunately, following those standard steps is not leading to successful operation in clamshell mode.
Thanks,
Danny

AirPrint no longer works after 10.6.5 upgrade

I followed the instructions in the following discussion thread (i.e. ran the mentioned script) and Print was working perfectly from my iPhones and iPad. Then other day I updated the OS to 10.6.5 and printing no longer works. I assumed that the changes were overwritten by the OS update so I just ran the Script again, same as before, however Printing still does Not work. Please advise. Could it be that Apple realized this work around and plugged it just to **** their "valued" customers.
http://discussions.apple.com/thread.jspa?threadID=2658720&tstart=0
Thanks in advance.

Then other day I updated the OS to 10.6.5
The other day?
Your post in the other thread on 29 November shows you had 10.6.5 installed.
Also I can't explain why but it most certainly did work with the previous OS X
AirPrint is not dependent on the OS
It is dependent on the printer firmware. The printer needs to be on the local network and does not need to be connected directly to a computer.
The fix in that other thread allows iPads to print to printers connected to a Mac.
The code that allows this was not present in Mac OS prior to 10.6.5
If it worked previously, it sounds like you have an AirPrint compatible printer.

CP60-615DX Touchpad and external mouse no longer work after WIndows 7 SP1 update

Let me start by saying I am in the IT field, though clearly far from being great at it. I was updating a CP60-615DX at work with Win 7 x64 SP1. It installed with no errors or anything I'd consider abnormal. Once it was finished, the touchpad no long worked, as well as any mouse I'd hook up via Usb. So I checked Device manager, and the Touchpad is listed with the yellow exclamation mark, as well as mice I hook up. So I did what any respectable IT guy would do, I went to HP and downloaded x64 drivers for the Touchpad port and installed them. But they didn't fix the issue, literally nothing happened. So I installed the latest chipset drivers. Still nothing changed. So I uninstalled the device and manually added it by doing the advanced driver install for a new device, pointing it to the directory where the .exe file had placed the drivers. ...Nothing. So I uninstalled SP1,.... nothing. After uninstalling SP1, redid every aforementioned step, nothing. So my question is, **bleep**? Anyone know another way to fix an issue where the scrolling devices stop working and the drivers won't fix the issue?
Btw, the user had never set up windows restore, and my only other thought is pulling personal documents off and restoring to factory defaults. One more bit of info before I forget, when I went into Windows Recovery (which loads a pre-environment mini OS for you to restore and fix issues), the mouse worked, telling me it's not a hardware issue, it's a Windows vs devices issue.

Hi,
According to your description, since system reinstallation is not helpful, it's probably a hardware problem, it would be better to check if it is the device itself problem.
Roger Lu
TechNet Community Support

Browser cache ignore no longer works after windows update

Just thought I'd share that after the windows update I did
this week, the browser cache blocking trick described in many
places where you put ?r=<randomnumber> at the end of a URL no
longer works. Not exactly sure what happened, but it now causes a
URL not found error, at least for me when I'm loading local files
off my disk.
This thread talks about the cache blocking trick:
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=15&catid=665&threadid =1357763&highlight_key=y&keyword1=cache

Here's a technique I use. In a php file:
header("Expires: Mon, 20 Jul 1997 05:00:00 GMT");
header("Cache-Control: no-store, no-cache, must-revalidate");
header("Cache-Control: post-check=0, pre-check=0", FALSE);
header("Pragma: no-cache");
This must be wrapped in php tags.

Installed Apps No Longer Work After 3.1.3 Upgrade

Last night I upgraded to 3.1.3, and since then NONE of the Apps that I installed works... Each time I try to open any of them, it will open and stop just as quickly, taking me back to the Home screen...
I thought at first it was only the Apps that required Internet Access (IM and/or Email Apps)... However, I was able to open a web page using Safari, and the Email App included in iPhone STILL works... And, like it would normally do, it would check first for a local wireless network, and switch to 3G if it does not find one... However, in this case, when trying any of the Apps I've installed, it does not even check at all for a network or 3G, the Apps just shut down just as quickly as I launch them...
Since then I've discovered that ALL the Apps I've downloaded and installed prior to the upgrade no longer work...
I have cycled the power on the iPhone (Turning it OFF by means of the SLEEP button, and then back on minutes after than), but that doesn't solve the problem...
Any information would be appreciated...
Thanks for your time...

TainoV2 wrote:
I have cycled the power on the iPhone (Turning it OFF by means of the SLEEP button, and then back on minutes after than), but that doesn't solve the problem...
Did you try a reboot (by means of BOTH the Sleep and Home buttons and holding both IGNORING the slide to turn off, and keep holding until you finally see the Apple Logo?)
Message was edited by: DaVBMan

Mail search no longer works after 10.7.2 upgrade

The search field in the upper right hand corner no longer returns any results, from any mailbox, regardless of the text I type in. This was working fine until I upgraded to 10.7.2. I absolutely rely on the search feature as my mail messages are a wealth of information for me.
Help!
Brian

I've managed to get it working after trying the following:
1. Used Disk Utility to repair permissions on my main drive
2. In Terminal used the comand "sudo mdutil -v -i on /"
That tells spotlight to turn indexing on for that drive.
3. Did a restart
I'd recommend trying the permissions and a restart first and if that doesn't help then try the command line fix.
The first time I ran it without -v so got no feedback on what it was doing. Stopping it and trying to do it again gave me the message "Error: Index is already changing state. Please try again in a moment." After the restart it now says:
Indexing enabled.
Scan base time: 2011-10-19 07:40:10 +0100 (60 seconds ago), reasoning: 'scan not required - avoided catchup scan'
Now mail is back to how it was before the 10.7.2 update, happy days.

Capacitive keys no longer working after windows 10 update

greetings
i updated my Nokia Lumia 520 , from windows 8.1 to windows 10, but the windows ,and the back capacitive buttons are no longer working, however the search button is responding. since these are the main navigation keys, i cnt do anything to use my phone
please help

Best to read this > Apple apparently kills Windows PC support in Safari 6.0
You're better off using IE or Chrome.

HP Pavillion g6 Notebook PC - Audio no longer working after Windows 8.1 upgrade

Similar Messages

Maybe you are looking for