Hp photosmart essentials program

this update of photoessentials is already loaded on my computer but it wants to keep reloading how do i stop it

I would recommend that you use the HP scrubber built into the downloaded software to uninstall the printer. After it is uninstalled, we can start with a new clean install.
From a download:
1. Run disk cleanup on your computer.
2. Download and run the software and drivers below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88604-2&cc=us&dlc=en&lc=en&...
3. Once the download is done extracting, cancel the download.
4. Click the start menu.
5. Click Run.
6. Type %temp% in the run field.
7. Look for, and open the folder starting with 7z (Example: 7zS2356)
8. Open folder Util.
9. Open folder CCC.
10. For HP computers run the Uninstall_L3.bat.
11. When the uninstall has completed restart the computer.
12. Run Disk cleanup from Accessories\ System Tools
13. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
14. Use this tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
15. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88604-2&cc=us&dlc=en&lc=en&...
16. Run the download to reinstall the printer.
I know it may seem like a lot to uninstall and re-install the printer, when the software came with the camera, but I believe by doing this "scrubber" it should get rid of the Photosmart Essentials software. Let me know if it works.
Best of luck,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Similar Messages

Photosmart Essentials will not install Fatal Error

Windows Vista Home Premium. -- I recently move my Photosmart D7560 printer to a different computer. I need to install Photosmart Essentials to allow me to print to a printable CD. I downloaded the latest drivers for the full featured installation of the D7560, but the Photosmart Essentials will not install. The printer works and prints fine, but the printing software gives a Fatal Error during installation. The message is Problem with windows Installer Packatge. A program required for the install couldn not run. Contact HP! I tried the download 2 times from HP and 1 time from CNET. Same error each time. I do not have the original disk that came with the printer. Is that the problem? How can I get Essentials installed? Thanks.

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

PATH FOR HP PHOTOSMART ESSENTIALS

I AM HAVING TROULE WITH THE PHOTO ESSENTIALS. COMPUTER GIVES MESSAGE OF WRONG PATH TO INSTALL.

Hi MO6012,
I would be happy to help you but I need more information. I need the model of your computer and the operating system that you are running on the computer. What type of printer you have connected. I would also like some screen shots of the error message if possible. Click here to open document on taking screen shots.
Thanks
I worked on behalf of HP.

Problem with resizing on Photosmart Premier program on my 4240 series 400 Photosmart Printer

I went to "create" on my HP Premier program and made a calendar with it. I am trying to print out that calendar but it won't make it small enough to print off on an 8x10 format. It comes up like 16x20 or so no matter what I do, ie, with white borders, scale to fit 8x10 paper, letter sized, scaled to fit onto letter size, etc, etc. I am using the calendar form provided by the HP Premier so I would think I must just be doing something really wrong for it to not print out the correct size for me. Can you tell me what I need to do to make the entire calendar print off on one sheet of paper?

Hi Gannato.
You may want to try the print-at-home calendar project in HP Photo Creations. It offers multiple output sizes, from 8½ x 11 to 13x19. HP Photo Creations is a free download for Mac and Windows at www.hp.com/go/hppc.
You can start your calendars on any month. With the ship-to-home calendar project, you can customize the grid section as well by dragging images there. Place a picture of Grandma on her birthday, or a heart graphic on your anniversary day.
Another fun feature: On the print-at-home calendar, try resizing the calendar grid by dragging the bottom right corner. The 12 squares line up in different layouts, such as 3x4, 4x3, 2x6, and 12x1.
Hope this helps,
RocketLife
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts

Saving pics from Photosmart essentials

I have scanned 140 slides on a scanjet 4890. However I cannot seem to find the place to save them on an external storage.......I have many slides to copy .....
I would like to think i have not wasted my afternoon : ) .....Please help

Hello temmie63, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at the HP Commercial Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Photosmart C8180 stopped working and refuses any re-installation attempts on XP Desktop

Hello, I am new to the forum and am in need of some installation help.
I had graphics card failure (twice), and the last time the computer got turned on it was without the printers USB being plugged into it and this seems to be when the printers Software Solution Center stopped working. I could print in a mundane mannor but needed the solution center for my high end digital printing jobs.
So, I uninstalled and tried to re-install the software. Each attempt has given me a failed installation. I have been at this for days. I got a fatal error but didn't see an actual code for it. I allowed it to scan for problems and it told me "A solution has been found for this particular problem" but following each of those steps did not solve anything. The downloaded software from the site gave me the same results.
What happens is the software installation goes to approx 97% (although the last attempt said 100% and still failed) and then it hangs and says it took too long to respond. This part I failed to pay proper attention to, I believe. Sorry for the lack of better info here, but the software kept telling me "No HP devices have been detected" on each failed re-install attempt ... which have been at least 10! I believe this is because the software didn't finish the install.
I ran disk cleanup between each retry as well - however I know for a fact all things were not removed from registry and found several folders in the Temp folder after as well. I didn't know what was safe to remove and what wasn't so left them alone.
I did get a screenshot of the Error Situation Code from the error log it prepared to send to HP and which is what prompted the "A solution has been found for this particular problem" message and download of an app called HP Installation Error - XP.hta. Again, attempts to do these steps also failed.
I am at my wits end and hope to be able to solve this issue. I need my printer soon (I am making wedding invites "soon").
Here is my screenshot.
Thanks for taking the time to read this.

First: I am a bit disappointed that it has taken over a month for a reply. I all but gave up.
I followed these instruction at the link provided. However, I couldn't follow through -
When I clicked on the HP Update link provided, I choose XP, selected Next, clicked the plus sign next to Update (It only showed Update(6)) I do NOT get an option anywhere for "HP Update Software Utility".
All I get are these:
1. Critical Update: Cannot find scanned image or document files after scanning completes.
2. Solution Center Update
3. HP Print Driver Update
4. Critical Update to Enhance Reliability of Network and USB Connectivity and Improve System Responsiveness While Printing
5. Critical Update to Correct a PC to Printer Communication Issue
6. Critical Update for HP Photosmart Essential
I do not understand what is even going on with this software! I have installed/uninstalled many times. The last time I got as shown in images in above messages. The software hung at the 96% mark on the final configuration. I went through all the steps shown in previous messages to troubleshoot. Followed all options given. Nothing worked.
This time I did not uninstall the software. It is listed in Program Files. It is listed in the Registry. The monitor icon is in the sys tray and is showing a green checkmark as seen here:
When I try to open Solution Center I get this message:
I can still use the printer (have not tried the scanner - its an Photosmart C8180 AIO) but cannot access advanced features.
I can access Photosmart Essentials. When it first opened it asked to check for updates. I thought I would just to see if the software was working. This is the message I got:
BUT, as you can see - I am online already! What is up with that?
While going through some of those steps provided in the link you gave me in the above message I went into Event Viewer to see what I could find. I cannot believe after all the years I have used the computer - I never knew about that!
Interesting information. I found many error messages and warnings (for a total of 21!) in there related to the HP install attempts. Many are repeats because of the sheer number of times I uninstalled/reinstalled. All contained either an error code of 1904 or 1905. Each showed an issue with either Flash (filed to register), smartwebprinting (ClipBook.dll not existing), etc. I am going to give screenshots of the ones that seem to be different (bare with me here):
OKAY ... That was all the messages. You can see on them which were fatal and which were warnings.
NOTE: About the one showing an error with the Flash. Flash is installed and it is the latest version. I do not recall if it was at that time (since this has been over 30 days ago), and as I said - I have not tried to reinstall again .... I cannot begin to tell you how discuted I am with HP 'anything' at the moment.
I hope I have not left anything out after all this time. I have tried to provide as much information as possible. I hope to hear back; soon.
Thank you.

Wireless Printing Problems - HP Photosmart Premium Web C309n

I hoping someone can help me with some printing issues I am currently having with my C309n.
When trying to print via my web browser (Firefox 3.5.7), the printer stalls while trying to respond, and when it does begin to print, it moves incredibly slow. I had the same problem when I first set up the machine when trying to print photos, but that issue seems to have resolved itself (I did nothing in particular; one day it just worked). I have no problem printing from programs such as Word, PowerPoint, etc.
The web printing issue still remains and I was hoping that someone could confirm that I have used the optimal wireless/set up settings before I start changing things in an attempt to solve my current problem. Also, of course, if anyone is aware of a quick fix for my printing issue, I would appreciate it.
Printer: HP Photosmart Premium Web - C309n
Computer OS: Windows 7 x64 Professional
Anti-Virus: Norton 360 Premier
Connection: Wireless
Type: Automatic DHCP
Port: 9100
Router: Linksys Wireless-N Gigabit Router (WRT310N)
Firmware: v1.001
Settings of Router are as follows:
- Network Mode: Mixed (a, b, g, n)
- Security: WPA2 Personal
- Encryption: AES
- Radio Band/Wide Channel/Standard Channel: Auto
Also, I apologize if I provided too much info; just wanted to make sure I covered everything. Thanks in advance for any help.

I'm also having slow print issues on the HP Photosmart Prem-Web C309n-s.
The issue happens in multiple applications, such as printing a photo from HP Photosmart Essentials 3.5, printing an email from Internet Explorer 8, etc. I am running Windows Vista Ultimate 64-bit with Service Pack 2.
Also, noteable is that it happens on 2 PCs. Same model purchased at the same time. The issue seems intermittant and it seems to affect my wife's PC more than mine. It may just be that she prints more???
I did not think it was a networking issue, but both my PC and printer are wireless. I will direct my PC and see if the issue goes away.
My wife prints all her own photos and scrapbooks. She is extremely frustrated and wants it out of the house. I'm going to contact HP Support tonight. If they cannot fix it in a reasonable time, I'm going to try and return it.
It also seems to rip through XL ink cartridges faster than any HP printer we have had.
Best regards.
BarryISU

Customer participation program 7.0

I have a HP computer with Windows XP, and an HP Officejet Pro 8600 N911a. Customer Participation Program 7.0 is installed, but my computer tells me I need to remove programs as there isn't enough space. Can I safely remove the Customer Participation Program?

Hi,
Yes you should be able to remove the customer participation program as it just report statistics to hp ie: for market research.
To save space you could also uninstall HP Update (some might disagree), Photosmart Essentials, Shop for Supplies etc)
(Source: Link)
Also you could try deleting temporary files etc (file left over from downloads and old program installs) by going to computer --> right click the main Hard Drive --> choosing properties --> tools then disc clean up --> check all the boxes --> ok.
Charles
Independent Computer Technician

HP Photosmart Premium C310a Printer paper alignment and paper feed problem.

Standard Info:
HP Photosmart Premium C310a Inkjet All-in-one Printer.
Windows 7 Home Premium
No reported errors messages except for paper jams.
No changes were made to the system before the problems began.
My Info:
I am very proficient with computers and electronics. I would first like to say that this printer has very vibrant inks and its ColorSmart/sRGB ICC profile is pure magic. The high DPI ratings have turned out to be accurate so far and the printer prints beautiful images.
Problems:
The problem I am having is with the printers paper feed rollers. They are not scrolling the paper through the printer accurately and consistantly. There have also been two paper jams when using multipurpose everyday paper. When printing high res artwork using HP Advanced Photo Paper I was using HP Photosmart Essentials to create an 8"x10" picture on the 8.5"x11" paper and the first 35-40 prints came out accurately but then, before any paper jams or other problems the 8x10 pictures began to not center correctly on the paper. Then the top of the 8x10 picture started slanting to the right on the paper and extending too close to the right edge of the paper. The entire 8x10 picture is no longer printing 8x10 (the left side of the picture is just over 8" tall and the right side of the picture is printing just under 8", same thing with the top and bottom edges of the image) and is not centering properly on the paper. I just had my second paper jam last night which I clicked the "cancel print" button on the front of the printer touch display to eject the paper. Immediately after, everything began printing very close to the left edge of the paper and prints at an angle down the sheet no matter what it is that I print or what paper it is printed on. I have tried using the auto alignment feature on the printer several times and it does not help.
Questions:
Is this printer purchased on 09/25/2011 from hp.com (with no extended warranty) still under a regular warranty?
If I send it in for repairs will HP be able to fix these problems?
Is there any way that I can adjust the scrollers myself to fix the problem?
Is the new C510a more reliable than the C310a in this field?
I need a backup printer for my art business, I would like to purchase an HP C510a, but am concerned I will have the same problems with the new one.
If anyone can help, please respond. I cannot go on with these problems any longer.
Thank you for your time,
Nanette

Thank you for your quick response Bob. Your answer was helpful, but did not solve my problem. I have cleaned the printer exactly as your response has suggested, but there has been no change, and I was not able to find any dirt, scum, dust, or anything at all wrong with the rollers.
Here are a few pictures of some 8"x10" pictures that I just printed on 8.5"x11" HP Advanced Photo Paper:
These 8"x10" images are supposed to be centered on the paper, but are FAR from centered or dimensionally accurate to 8"x10".
This last image shows really well how the top of the 8"x10" image slants downward from left to right as well as approaches too close to the right edge of the paper.
Is this a problem that I can fix on my own?
If I send the printer to HP for repairs will they be able to fix this problem or will they just clean the printer scrollers and send it back thinking it is fixed?
I really need help with this problem, because right now, the printer is not useable.
Thank you for your help.
-Nanette

Access Connections Problems With Windows 7 and Microsoft Security Essentials

There appears to be a conflict with Access Connections and Microsoft Security Essentials which causes Microsoft Security Essentials to generate high page faults and high CPU usage, and prevents normal operation of Access Connections.
After fresh install and reboot Access Connections would not launch, and when cursor was moved to the taskbar, the cursor pointer changed to a spinning loop. Clicking on the Access Connections gadget did nothing. Looking at Task Manager, Microsoft Security Essentials program msmpeng.exe was experiencing 5000+ page faults per interval. Terminating msmpeng.exe immediately caused Access Connections to launch.
System configuration: Lenovo Thinkpad x200s with Windows 7 Ultimate 64 RTM (installed with a fresh install) with all current updates, and all updates from Leovo including Access Connections V 5,42 Build 6JC725WW,
Solved!
Go to Solution.

Here is a workaround to fix the issue
1) Launch MS Security Essentials
2) Click on the "settings" tab
3) Click on "Excluded files & Locations"
4) Click "Add"
5) browse and add the following exceptions
a) C:\Users\Public\Lenovo\Access connections
b) C:\Users\Public\Lenovo\Access connections\AccConnAdvanced.html
6) Click "Save Changes"
The issue is also resolved in AC 5.5 which is posted to the web
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
Can someone please test both solutions and let me know if the issue is resolved.
Thanks

Can't scan-another program has control

My HP Photosmart Studio program had suddenly stopped allowing me to scan from my Deskjet F4440. I get a message that, "The scan cannot be performed because another program has control of the HP imaging devise." I've performed the suggested fixes: restarted the program, closed all programs that might be using the device, and rebooted my computer. No luck. Any other suggestions would be greatly appreciated. Thanks.
Using iMac, OSX, v. 10.9.4

Hi,
The HP Photosmart Studio is a very old software which is intended for Mac OS X v10.6 (Snow Leopard), it is not intended for newer versions as Mavericks and issues are expected..
Unplug the printer, from the Applications folder open the Hewlett-Packard folder and select Uninstall.
Next install the software for Mavericks by following the steps below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en&os=4159&product=383...
Once you are done, follow these steps to scan on Mavericks:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Photosmart Essential.msi is missing

Same thing happened on my Photosmart C5540 All-in-One. I was really glad to get that thing unstalled and working properly. What could have caused it?

I figured out how to get around this! You need to follow exactly.Download WINRAR (you can find this at RARLABS.COMInstall WINRAROnce installed, download Photosmart Essentials from here: http://www.hp.com/united-states/consumer/digital_photography/free/software/index_ww_eng.htmlOk, so here is the slightly tricky part. Once the file is downloaded, you need to right click the file, pse_350_enu, and then select "extract to pse..." (whatever it showes)Lastly, if you are having the same problem as we were, then go to the window that says "cannot find file", click browse, and point it to where you extracted the contents of the pse_350_enu file. That's it! It will eat it up, and the vicous cycle is over.Enjoy!

Why does a 4x6 photo try to print in 81/2 x 11?

HP Deskjet F4580 (wireless)
Windows 7 64-bit
upgraded from HP Photosmart Essentials 3.5? to HP Photo Creations
When I tried to print a 4"x6" photo, it looked like HP Photo Creations was trying to print on an 81/2" x 11" sheet of paper. I tried it twice, then went to Windows Live Photo Gallery to print the picture. HP Photo Creations is the easiest, but the worst program I've ever tried to use.
This question was solved.
View Solution.

Hi JJC.
Did you have "best fit full page" selected in the print window? That will resize your image to fit the selected paper. In the example below, we used the best-fit feature to print a 5 x 7 design on a 5 x 6.5-inch card.
Our customer support team can walk you through the printing process. Contact them anytime at [email protected]
Thank you for using HP Photo Creations,
RocketLife
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts

Hp media center pc m370n. Windows XP SP3 32 bit

I get a message cannot install C:\hp\bin\SetRes.log after doing a nondestructive system recovery, using my recovery tools CD. I did the recovery because I unknowingly downloaded a virus, which I could not clear, using Microsoft Security Essentials Program. So when I got the above message, I pressed OK, and tried to continue. The PC hung up, giving me the hourglass busy icon, but not doing anything! So, I tried to shut it down, and restart. In doing so, I then got a red x windows message, "system not fully installed. Please run set up again. when I tried to do that, I kept getting the same messages! Help!!!! How can I fix this?
This question was solved.
View Solution.

Mac41two, welcome to the forum.
Here is a guide that may help. Also, look at this guide to see if it helps. These guides pertain to your problem and may just give you a solution.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

C6180 how to enable web services

Hi
c6180 w7 64 bit
Trying to set up HP eprint home&biz on ipad3
1.how do you enable web services
2.when trying to map network drive, computer can't find the "Folder" address i enter, taken from the eprint " saved files" display on the ipad
Thanks

Hello there again, hope you are doing well;
Let's start by Uninstalling any HP All-in-One software.
I will problaby do this in safe mode to ensure that no drivers or proccesses are in use at the time that you are installing the printer.
On the Windows taskbar, click the Windows icon ( ), click Control Panel , and then double-click Programs and Features .
Click the following HP software components, click Uninstall near the top of the window, and then click Next to uninstall the software.
HP Deskjet/Photosmart/All-in-One software
HP Imaging device functions
HP Customer Participation program
HP Solution Center
HP Photosmart Essentials
I will prefer for you to use this Tool to reinstall the printer CLICK HERE.
Before continuing I will  suggest you to disable all security applications (including Windows firewall ) to eliminate the some component of the software being quarantine or block. after disabling all security applications,
See if the problem is solved. if not continue.
Change the DNS server to Google's public DNS which is 8.8.8.8 and 8.8.4.4 for the secondary or alternate DNS (second DNS server) does your printer have an static IP address. If not let's set that as well, uninstall and reinstall the printer,  by the way this is the main support page for your printer if you need it for future reference GO HERE
Let's print a Network configuration page,
Press the Setup button ( ) on the front of the product.
Press the Down Arrow button ( ) to highlight Network , and then press OK .
Press the Down Arrow button ( ) to highlight Wireless Network Test , and then press OK .The Wireless Network Test Report prints.
On the test page, find the IP address.
Example IP address on the network configuration page;
If the product IP address on the test page is 0.0.0.0 or 169.254. XXX. XXX , this means that the HP product is not connected to the network. Continue to the next step to set up the product on the wireless network. If the product IP address on the test page is not 0.0.0.0 or 169.254. XXX. XXX (for example, 192.168.0.5), this means that the HP product is connected to the network. Review the steps in this document to check communication between the product and the computer.
The 169.254.xxx.xxx is use for APIPA  Automatic Private IP Addressing and is self assing if you have one of this you will need to disable IPv4 and enable it to see if there only a glick is that does not fix the problem if may be corruction on the stack of protocols you will have to uninstall and reinstall the protocols stack. Refer to the Operating system KB to see how you accomplish this.
Let's set the static IP first,
In the EWS screen, click the Network tab.
Click Wired (802.3) , and then click the IPv4 Configuration or the IPv6 Configuration tab.
Click Manual IP . The Manual IP Address box opens.
In the Manual IP Address box, type an IP address with the same values in the first three sets of digits (subnet values) as the product's IP address (listed on the Network Configuration Page), and a higher value (between 1 and 254) in the fourth set of digits. This creates a static IP address on the same subnet, but outside the Dynamic Host Configuration Protocol (DHCP) range.
For example, if the product's original IP address is 192.168.0.1 , assign the static IP address to 192.168.0.200 .
Figure 5: Example of an IP address - DHCP values shown
Figure 6: Example of a static IP address with DHCP values modified
NOTE:Do not type the static IP address from the example. Enter a static IP address based on the IP address for your product.
Enter the Subnet Mask and the Default Gateway settings as they appear on the Network Configuration Page.
Now here should be able to set the DNS server to the google's Public ones, Please. Do so
Click OK to save the new settings, and then click Exit or close the browser to exit the EWS.
Let me know if this helps and will continue making my best effort to assist you until we get this working properly
Hope this helps and regards;
RobertoR
And remember. . .
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Hp photosmart essentials program

Similar Messages

Maybe you are looking for