HP Printer parts or repair service

I have a Photosmart B8350 printer.
I need somone to repair the ink carteridge carrige or the parts to replace it myself. The ink cartridge carrice is plastic and broke and no longer holds a metal spring that secures the ink cartridge in the carrige. I need help repairing or securing the part to replace myself.
Thank you for you help

Hello there,
Is your printer still under warranty? You can check the status by enter in the production serial number at this site.
Warranty Status
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&dlc=en&lang=en&lc=en&product=2512439
If your printer is still under warranty, you can call HP and have it repaired. If it is out of warranty, then here is a link to see if you can get a replacement part.
Replacement Parts
http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=1A685EA63D254E4C8FB8EE03DEA76535
I hope this helps.
I do work for HP, but I am speaking on my own behalf.
Cheers,
M_Dot
Although I am a Hewlett-Packard employee, the comments I provide are my own.

Similar Messages

I am suspicious that qualified repair service of Apple with name Lydia in Turkey stole my parts in iPhone

Hi everyone!
I bought my iPhone 5 from Covent Garden Apple Store in London. I am still keeping the receipt with me. Due to my problem with sleep wake button, i would like to have repair service and i found out that it is in the change program. For this reason i gave my phone to Lydia Service in Ankara in Turkey. I left my phone in the repair service and later they called me and informed me that my iPhone was opened before and two screws holding my iPhone screen are missing. I didn't give my iPhone before to any repairman and it was opened first time by Lydia Service. They refused to repair it, because due to opening of my iPhone before, took out my phone from the change program. Now there is no warranty. I really ****** of as my iPhone was opened by them first time.
I am suspicious that one of the guy from this service made some mistake and by lying to me, he try to save himself. Even i am suspicious that he stole some parts from my iPhone. I opened a ticket in Apple support. The Apple support guy told me to give my phone back to Lydia service again. I refused since two screws are missing and i would not like to lose other parts of my iPhone. I am not thrusting Lydia service in Turkey any more. I provided my phone to another service and they took photos to send to apple. At that time the guy who is taking care of my case went to vacation without providing the contact detail of the person replacing him. Finally i find the replacement employee's contact detail, but he is not responding. My iPhone is still not with me. No one is responding from Apple.
First, As a customer who can protect me from this kind of people in Lydia Service? Lydia service opened the case of my iPhone and they are saying two screws are missing which means for me that they stole them and they took it out from the warranty.
Secondly, why this customer support for Turkey is not responding although i have an open ticket in their system. Why they don't have quality of control in their support system? I really ****** off. I don't know how to solve my problem, is there any way to escalate the issue? Any advice is more than welcome.
Ps: Also there is a possibility of assembling my iPhone without these two screws during the production phase which is unlikely to happen.
Thanks in advance.

This is a user to user forum.
I have noted herein a number for Apple Customer Relations for you to try.
Apple Computer Customer Relations: (800) 767-2775
Avoid the rude language when dealing with them. It will get you better results.
Good luck!

IPod AppleCare Repair Service

Hi, I recently asked for a repair service on my iPod Touch. But when I got the box, I read the instructions and it said on #3. For boxes attached, pre-printed, multilayer (EZ) labels, remove and keep the top part of our records, as this is your receipt. Complete the enclosed UPS Shipping Waybill and attack on the bottom of your return package.
There is no UPS Shipping Waybill that is enclosed in the box. Do I need this waybill? Or can I just ship it without it.

the same thing has happened to me... i have the ez label on it but there was no "enclosed shipping waybill" i'm just going to go to UPS and ask about it there

What should I do!? - Sketchy Apple Repair Service

What should I do about this? Should I contact Apple Support or Verizon and let them know what has happened? Please help!
I have just been through a horrible repair service request. I sent my iPhone 5S in for service about two weeks ago because there has been dust trapped under the backface camera lense since I got the phone. The dust sometimes causes problems with the photos, and disrupts the autofocus function. I had previously sent my iPhone 4 in through Apple's mail-in repair service two years ago, as the mute-switch did not work out of the box. The service was excellent, the phone was replaced, and I had clear instructions on what to do in order to get my device working again when the new one was received. This time, this was not the case. Not at all.
I got my comfirmation email from AppleCare for the service request, which listed the "reported issue" as "device will not power on", after I had just reported it as "dust under camera lense". A red flag immediately went up for me; this was not the issue I had just submitted! They also listed my product as "iPhone 5" in the first email, then "iPhone 5S" in a second email saying a box was on its way.
So I got the box, followed the instuctions to back up the phone, erase all content and settings, and pack it into th box. I soon noticed the issue on the box was listed as "iPhone will not power off". The funny thing is, I had just got a third email saying the issue was "Dust under camera lense". I was so incredibly confused, but I packed the phone up and sent it anyways.
I got another email when the device was received by the AppleCare screening facility. It said diagnostics would begin. That very same night, I got another email saying "Despite rather extensive testing by our team, we were unable to duplicate the reported issue 'Dust under camera lense'. Please provide us with additional information to duplicate the issue."
I was a little bit dissapointed, because I thought my initial description to "replicate the reported issue" was pretty clear. So I elaborated. I explained what types of light the dust and small fiber under the bakcface camera could be seen in. AppleCare asked me "what software does this affect?" So I explained how it affected the camera apps. They then told me they would do additional testing.
After one more day, I received an email stating "We have determined your issue is not covered under warrenty, and it would be less expensive for you to simply purchase a new device, rather than have us repair your current one." There was no way I was paying $700 for a replacement, when in my previous experience the devices I sent apple were replaced or repaired free of charge. If my warrenty states that my iPhone is "free of defects" until the warrenty expires, why is this not considered a defect? Or is it simply that I got some lazy employee, who didn't care to fully evaluate my product and issue? Read on, my experience gets even better!
So, I opted to just have the device returned to me. I was told in one of the emails I could take it into an Apple Store (which is 4+ hours away from where I live) anyways. So, the device returned to me today. I opened the box to find the battery completely depleted. I proceeded to plug the phone into my computer and charge it. So, the device powers back on. iTunes prompts me "Allow access to this iPhone?" I choose yes, then I am told to "Respond on the iPhone". To my utter dismay yet again, the phone has been passcoded. I could not access the phone at all, and it had not been erased when sent back to me. So, being as intuitive as I am, I type in "1, 2, 3, 4" as the passcode. The phone unlocks. Curious, I opened the photo app. I find picutres taken with both the front and back cameras of various colors and squares printed out onto papers, and a few up-close pictures of a rather scrubby looking asian man's face.
At this point I am completely fed up with my service. I erased the phone, and proceeded with the setup screen. Upon asking if I would like to restore my backup from iCloud, I am prompted to enter the AppleID password for some strange AppleID that is not mine, and is an @hotmail.com address. I could very well disclose the address here but probably shouldnt. So instead, I restored the backup from iTunes I had made, and put my sim card back into the phone. I have all of my content and settings back now, am am right back where I started; but I am left to ponder on what course of action to take regarding this very scary experience.
What should I do? Should I contact Apple Support or Verizon and let them know what has happened? Please, your help is important to me!

First I would have returned the iPhone to Verizon the minute I discovered dust under the camera lens and had them replace it with a new on.
Second, the instant there was a problem with sending it in I would have used a telephone and called AppleCare and discussed the issue with them.
Do the pictures that are on the phone show any of the issues you claim are present?
Incidentally, you can do an out-of-warranty replacement of the iPhone for $269 USD, not $700.
But finally, I would call AppleCare and ask to be transferred to Customer Service. Give them your service number and go over each of your complaints with them.

Costing indicator in Repair Service Order

Hi Gurus,
I am facing pblm in Repair Service order for component cost.
Actually the flow is creation of a Service Order automatically using Requirement type from a Return Sales Order.
Items returned in Return Sales Order are Non - valuated & hence appearing as non-valuated in my Service Order Component tab as well (Defaulted Parent Item -->" Not relavant to costing")
This is creating pblm to me. Whatever parts, materials I am issuing to Service order are not getting costed. Also the Costing indicator for all the components lines appearing as Not relavent to Costing.
How I can set it Relavent to Costing for the Child items. Is this control lies in Task List/BOM setting?
regards
Ravi

Spare components are not influenced in anyway by the actual repairable equipment. Pls check other settings.

Production order w.r.to Repair/Service order

Dear all,
We r doing Modification/Rectification& Replacements....for our Customer Products...
Our All Products are Make to Order(So there is No Stock Maintenance).Once complaints comes to us...our Service Engg will check, if it works will add labor hours and spare parts..
If it not works...We need to Raise the Production order w.r.to Service order /Repair Order.and Run the MRP and As usual Process.
up to Service order iam creating .in Service order user will tell ..whether it is working or not....then i need to take decision to release Production order...(Re-work order)
Revert me back if you need more clarity...
Thanks in Advance
Regards,
raj.

Hi
You are raising a service/ repair order to the customer... you are processing the work etc..
but u dont have the materials needs to be send to the customer... at that time.. u need to produce the material... is this ur scenario....
Check with the PP guy...
As far as... you can create a sales order from repair / service order.. if u do service and u need to send some materials.. u can add those materials in service order...if u want to maintain in ur system..
I am not sure abt this...
then u need to create production order separately... and enter the order some where in the production order to get reports etc etc...
I dont think its possible to create a production order w.r.t. repair/ service order..
- Pithan

What's a reliable iPod touch repair service?

SO i broke the creen on my new iPod the other night and am wanting to get it fixed. Can anyone recommend a reputable online service that has a good turn around time and has a good reputation? I know there's lots of scammers out there. I found a local guy he will do it for farely cheap but I'm not sure if I wanna go with him because I really have no way of checking out his work and stuff. Any opinions?. Thanks!!!

Some users have said this is a good place. Luckily, I have not had to use any such service.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Is it free any repair service? with applecare / macpro graphiccard problem

I have applecare for macpro and Is it free repair service?
It have to replacement graphiccard.

If you have Apple-owned stores in your country, your appointment for an evaluation is free.
If it appears you will need replacement parts, the cost depends on your warranty AppleCare status.

Toshiba repair services screwed me

my computer got damaged and just like a car when you want something done the best way you go to a stealership even though they are usualy the most expencive. so i thought i would send my laptop to toshiba repair.
they receive it give me a call and tell me the screen is broken. i said ok anything else. no just the screen, no other hardware damage. ok fine send it back to me i will do it myself so i dont have to spend $400 ill just spend $250 cost to diagnose plus the cost of a new screen and self install.
installed the screen but the computer still would not turn on. they said they would rediagnose the laptop for me.
once they recieved it they called me saying there is new hardware in the computer. i was baffeled by this knowing that nothing has been changed but the screen. " the hard drive and ram are not oem" shouldnt they have looked at that last time???
they then agreed to rediagnose it and give me a quote
below the email. i am fed up and want a resolve
Our Technicians have run a diagnostic test on your unit and have determined the following item(s) need to be replaced:
System board, LCD bezel and Base
The estimated charge for all repairs will be $1168.00 plus applicable taxes.
The estimated charge for all repairs with out replacing the base will be $ 1119.00 plus applicable taxes.
This charge includes labor, parts, and shipping back to you. Please contact us at your earliest convenience by phone or email to approve or refuse this quote. Our contact information is listed below. Do not include your credit card number in any email response. Thank you for choosing Toshiba, and feel free to contact us if you have any questions regarding your service request.
To view the status of your repair, please visit the Repair Status page and enter the Work Order # and Serial # of your Toshiba PC listed above. If you have any questions you can contact Toshiba Repair Services at (800) 438-3910 or via email at [email protected].
Sincerely,
Toshiba Repair Services

Subject you want your problem solved -
pass the items details (model, serial)
via pm to one of the admins here (e.g. Peter).
I can assure you one of them will be able to get to
the bottom of your very concerning story.
what kind of model is it anyway - the Z935 where you used doing things
yourself much cheaper?
http://forums.toshiba.com/t5/Port%C3%A9g%C3%A9-Laptops/Portege-Z935-SSSD-upgrade/m-p/486593#M3608

Does Anyone Feel That Palm's Repair Service Seems Shaky?

My Palm TX suffered from the same headphone socket defect that many other TX owners posted about. The socket worked fine for a while but then the internal switch jammed and the external speaker no longer worked. I made a call to service and set up a repair. It sounded simple enough. Ship the unit to us and we will fix it. A person by the name of "Nobody" from Innovate-It.com sent me the SRO number and shipping details on 11/25 and off I went to the post office on 11/26. I shipped it USPS with tracking, delivery confirmation and insurance. The post office tracking was going well until 11/26 when the message "Missent" appeared in the tracking information. Missent? Where did it go?Then on 12/01 the message "Notice Left" came up in the activity alerts. Where exactly is the repair center that no one was there at 12:15 p.m.? It sounded like they were dropping it off at someone's house and no one was home.
Here is what I know so far about Palm's repair service. From what I have researched, Innovate-It is a repair logistics subset of a Netherlands-based software development company and has other clients besides Palm. (Why does everything need to be outsourced? I would pay more for a Palm if they would just keep tech support in-house. But in this global economy nothing is 100% "Made in USA" anyway so it comes as no surprise).
The unit was finally delivered on 12/02 but the Self Service page did not indicate "In Repair" until 12/08 at 2:33 p.m. and it has not changed since. How long does it take to diagnose a simple audio circuit? If people have been able to remedy this issue with WD-40 on a Q-Tip WITHOUT opening the unit, what is the holdup at the repair center for a warranty repair in which it is OK to open the casing? Furthermore, the confirmation email says that DHL is supposed to deliver the unit back to me and the Self Service page gives a tracking link page for FedEx. I am worried about my TX getting home at all. Aren't there any repair centers in the Chicagoland area authorized by Palm?
To summarize We spend enough on the unit itself and then have to pay to ship it to a repair facility to which no contact is possible and our only indication anything is going on is Self Service screen that gives little details about where a work order is in the cue, what the turnaround time will be, and when it will be returned. "No need to call us[?]" I think the repair facility needs to have a contact number available for customers to check on their repairs. A total quality product includes the people who stand behind it. That includes support and repair personnel. Right now, service is not scoring points with me.
UPDATE: PLEASE SEE MY NEW THREAD "Palm's Shaky Repair Service Has Found Solid Ground". The rapid response to this message impressed me, and I felt it was appropriate to acknowledge their efforts.
Post relates to: Palm TX
Message Edited by Dukestraveler on 12-17-2008 03:33 PM

Welcome to the Palm Forums,
By any chance did you get a Service Request number when you called our support? If you did please Personal Message(PM) me that number. This way I can look into this and see if we can get this back to you soon.
Post relates to: Treo 800w (Sprint)

My Deskjet D1660 won't print part of my Word document

Please help me!
Yesterday I struggled for three hours to print black until I found out the cartridge ink was clogged, I cleaned it and that solved it. I've got a HP Deskjet D1660 and my laptop is Windows 7.
But today I was printing part of a Word document (page 24 onwards) and it just printed a couple of pages. It won't print page 26 onwards! printer says there is nothing in the queue and that the printer is ready. I've tried everything I could think of...... please help me; I think the problem is not the printer as it would printer anything else, including other Word documents. It must be something else, I just don't know what! :'(

Hello Moyo1,
Welcome to the HP Support Forums!
First off, I am glad to hear you have been able to clear the clogged ink jet that was preventing the Photosmart D1660 from printing black. Regarding the current issue, not printing past a set page number, let's try and fix this for you.
Since you have a Windows Operating System, run the HP Print and Scan Doctor. This will look into driver, software and communication problems that could be causing this.
Let me know the results, what passes, fails, etc and I will be looking forward to hearing back from you.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

REQUIREMENT TO POPULATE PLANNER GROUP in REPAIR SERVICE ORDER

     Hi Gurus,
   We are using Standard repair process,
These are the Following Steps
1.Service Notification Creation.
2.Sale order Creation (RAS order type)
3.Returns Delivary
4.Posts Goods Receipt
5.Repair Service Order created in the Backend.
      Requirement is , to auto-populate the PlannerGroup field in order Header data tab of Repair service Order.
I am tried with maintaining Planner group in Organisation Tab ,Responsibilites Screen ,in the Equipment Master.Planner group is not populated in the Repair Service Order header .
With Regards
Lohith

Hi Maheswaran,
Thanks for the reply,
         But i all ready tried with updating the planner group in the task list,the Repair Service order is not carrying   planner group from the Service product task list.As per the above discussions, even i tried with updating in equipment Master, still not Populating in Repair Service order.
With Regards
Lohith

Officejet Pro 8600 Plus prints part of page and quits

My brahd-new Officejet Pro 8600 Plus prints part of page and quits. The manual said to clean the print heads and align the printer. I did both of those. It made the problem worse. I'm printing on photo paper - HP Premium Plus. It happens about 1/2 the time.

Hi beantowner2,
I would like to begin with a few questions,
Does this happen when you copy a photo, or only when you print form the computer?
Do you have the printer connected directly to a wall outlet or a surge protector?
What operating system and version is on the computer?
Is the printer connected to the computer with a USB cable or wirelessly?
If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see,
ISSUE:
Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
This is not limited to Laserjet printers.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Print part of image in CS4?

I recently upgraded from CS3, and I seem to have lost the ability to print part of an image.
I'm sure that in CS3, if you tried to print an image that was larger than the paper, you got a warning saying it would be cropped, but you could still move the image in the print preview to get the part you wanted. How do I do this in CS4, without cropping?

You can still do this in CS4.
In the Print dialog, Center Image and Scale to Fit Media must both be unchecked, and Bounding Box must be checked.
Then you can slide the image around in the preview window as much as you like.
You can also drag the corners of the bounding box in the preview to manually scale the image.
Unfortunately, many printers will not print an image that extends past the printable area. If this is the case, you'll be able to go past the warning message, but the page will probably come out blank. If you can set your printer to print bleeds, then you can probably print the portion of the image that falls within the printable area.
(I was also going to explain how to set a pre-sized selection and then print just the selected area, but the "print selected" checkbox in the print dialog seems to be broken at the moment. So here's a pretty useful work-around that you may need to use if bleeds are a problem.)
1. Select the Crop tool (C / Shift-C) and enter the width and height of your printer's printable area. You can enter "8.27 in" or "2750 px" etc. If you don't know your printer's official printable area, just allow about 1/4 to 1/2 inch of border (e.g., 8 in x 10.5 in for letter size).
2. Then, in the settings bar, enter a reasonable pixels per inch for your printer (300 should work fine) in the Resolution field.
3. Then drag the crop marquee over your image and position or size it as you like. Because the Width and Height are not blank, the crop area will retain the correct proportions. Note that whatever size crop area you create, the crop operation scales that portion of your image to the specified Width and Height.
4. Then press Enter or Return or click the big checkbox on the settings bar. Don't save your document!
5. Print the cropped document as usual, and after the print dialog closes, press Ctrl-Z (Command-Z) or choose Edit / Step Backwards to undo the crop.

How do I print part of a document, say a paragraph?

I am a newcomer to Macdom, being ex-PC. Can anyone tell me how, in iWrite, I can print part of a document, say a paragraph. At present all I can do is print everything on the page, sometimes pages long.

Some applications have a choice for this in the print window. For those applications that do no offer this option, I recommend using Print Selection available from http://www.schubert-it.com/free/
Matt

HP Printer parts or repair service

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