REQUIREMENT TO POPULATE PLANNER GROUP in REPAIR SERVICE ORDER

     Hi Gurus,
   We are using Standard repair process,
These are the Following Steps
1.Service Notification Creation.
2.Sale order Creation (RAS order type)
3.Returns Delivary
4.Posts Goods Receipt
5.Repair Service Order created in the Backend.
      Requirement is , to auto-populate the PlannerGroup field in order Header data tab of Repair service Order.
I am tried with maintaining Planner group in Organisation Tab ,Responsibilites Screen ,in the Equipment Master.Planner group is not populated in the Repair Service Order header .
With Regards
Lohith

Hi Maheswaran,
Thanks for the reply,
But i all ready tried with updating the planner group in the task list,the Repair Service order is not carrying planner group from the Service product task list.As per the above discussions, even i tried with updating in equipment Master, still not Populating in Repair Service order.
With Regards
Lohith

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Costing indicator in Repair Service Order

Hi Gurus,
I am facing pblm in Repair Service order for component cost.
Actually the flow is creation of a Service Order automatically using Requirement type from a Return Sales Order.
Items returned in Return Sales Order are Non - valuated & hence appearing as non-valuated in my Service Order Component tab as well (Defaulted Parent Item -->" Not relavant to costing")
This is creating pblm to me. Whatever parts, materials I am issuing to Service order are not getting costed. Also the Costing indicator for all the components lines appearing as Not relavent to Costing.
How I can set it Relavent to Costing for the Child items. Is this control lies in Task List/BOM setting?
regards
Ravi

Spare components are not influenced in anyway by the actual repairable equipment. Pls check other settings.

Production order w.r.to Repair/Service order

Dear all,
We r doing Modification/Rectification& Replacements....for our Customer Products...
Our All Products are Make to Order(So there is No Stock Maintenance).Once complaints comes to us...our Service Engg will check, if it works will add labor hours and spare parts..
If it not works...We need to Raise the Production order w.r.to Service order /Repair Order.and Run the MRP and As usual Process.
up to Service order iam creating .in Service order user will tell ..whether it is working or not....then i need to take decision to release Production order...(Re-work order)
Revert me back if you need more clarity...
Thanks in Advance
Regards,
raj.

Hi
You are raising a service/ repair order to the customer... you are processing the work etc..
but u dont have the materials needs to be send to the customer... at that time.. u need to produce the material... is this ur scenario....
Check with the PP guy...
As far as... you can create a sales order from repair / service order.. if u do service and u need to send some materials.. u can add those materials in service order...if u want to maintain in ur system..
I am not sure abt this...
then u need to create production order separately... and enter the order some where in the production order to get reports etc etc...
I dont think its possible to create a production order w.r.t. repair/ service order..
- Pithan

Planner group field in Maintenance order

Hi,
When we create a General Maintenance Order, the planner group from Equipment/Functional Location, value, will automatically appear in the Order.
But in Refurbishment Order, which is for material, the planner group field do not come automatically.
Is there any option to maintain the planner group field in the Material master, so that, this can appear automatically in the Refurbishment order.
Kindly suggest.
Raja.

Hi Kutti Raja,
The Material Master route you are looking for does not look feasible,as there is no relation between Planner Group and Material .
If your Refurbishment Order is triggered through a Notification (M4), then Planner Group automatically flows to Order.
The other alternative can be
1. Create a Z-Table having Material vs Planner Group.
2, Use the User-Exit IWO10018 to have default planner group INGPR value.
This works as I have already tested while replying to a discussion. Please go through this.work order completed by
and go through my reply having 6 steps. You need to work in the similar lines.
Take help of an ABAPer.
Jogeswara Rao K

Issue in Triage codes in Reactive Repair Service order.

Hi,
I am working on service module of SAP CRM 5.0 system. When I create a service order for reactive repair, I am able to add a few triage codes for items.
when I try to create a confirmation order for the same reactive repair service order, the triage codes mentioned in Service order are not getting copied to the confirmation order.
If any one had experience on such kind of issues and could guide us through this, please respond back to me.
Waiting for your valuable suggestions.
Thanks,
Pavan

Hi,
I am working on service module of SAP CRM 5.0 system. When I create a service order for reactive repair, I am able to add a few triage codes for items.
when I try to create a confirmation order for the same reactive repair service order, the triage codes mentioned in Service order are not getting copied to the confirmation order.
If any one had experience on such kind of issues and could guide us through this, please respond back to me.
Waiting for your valuable suggestions.
Thanks,
Pavan

Planner group is not updated in service notification using BAPI

Hi,
Planner group is not updated in service notification using BAPI BAPI_ALM_ORDER_MAINTAIN.
I have written the below code, but planner group is not updated in the service notification.
Please advice which parameters do i need to pass to update planner group in the service notification.
          wa_methods-refnumber      = '000001'.
          wa_methods-objecttype     = 'PARTNER'.
          wa_methods-method         = 'CREATE'.
          wa_methods-objectkey      = wa_subscr1-aufnr.
          APPEND wa_methods TO i_methods.
          wa_methods-refnumber      = '000002'.
          wa_methods-objecttype     = 'HEADER'.
          wa_methods-method         = 'CREATE'.
          wa_methods-objectkey      = wa_subscr1-aufnr.
          APPEND wa_methods TO i_methods.
          wa_methods-refnumber      = '000000'.
          wa_methods-objecttype     = ' '.
          wa_methods-method         = 'SAVE'.
          APPEND wa_methods TO i_methods.
          REFRESH i_partner.
          CLEAR wa_partner.
          wa_partner-orderid        = wa_subscr1-aufnr.
          wa_partner-partn_role     = 'VW'.
          wa_partner-partn_role_old = ''.
          wa_partner-partner        = wa_subscr1-parnr.
          wa_partner-partner_old    = ''.
          APPEND wa_partner TO i_partner.
          REFRESH i_planrgrp.
          CLEAR wa_planrgrp.
          wa_planrgrp-orderid        = wa_subscr1-aufnr.
          wa_planrgrp-plangroup      = wa_subscr1-ingpr.
          APPEND wa_planrgrp TO i_planrgrp.
          REFRESH i_planrgrp_up.
          CLEAR wa_planrgrp_up.
          wa_planrgrp_up-orderid     = wa_subscr1-aufnr.
          wa_planrgrp_up-plangroup   = 'X'.
          APPEND wa_planrgrp_up TO i_planrgrp_up.
*----Change order details with Technician name
          CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
            TABLES
              it_methods   = i_methods
              it_header    = i_planrgrp
            it_header_up = i_planrgrp_up
              it_partner   = i_partner
              return       = i_return.
Thanks & regards,
Krishna

Try this way
CALL FUNCTION 'BAPI_SERVNOT_CREATE'
EXPORTING
* EXTERNAL_NUMBER =
notif_type = 'S3'
notifheader = ls_notif_h
* TASK_DETERMINATION = ' '
* SENDER =
* ORDERID =
IMPORTING
NOTIFHEADER_EXPORT = ls_notif_e
TABLES
* NOTITEM =
* NOTIFCAUS =
* NOTIFACTV =
* NOTIFTASK =
* NOTIFPARTNR =
* LONGTEXTS =
* KEY_RELATIONSHIPS =
return = lt_return
* IF lt_return IS INITIAL.                                               " <<< Comment this lie
read table lt_return into ls_return with key type = 'E'. " << Change
if sy-subrc ne 0.                                                             " << Change
COMMIT WORK AND WAIT.
write: / ls_notif_e-NOTIF_NO.
ELSE.
LOOP AT lt_return INTO ls_return.
WRITE:/ 'errors'.
* ls_return.
ENDLOOP.
endif.
a®

Special process with the Repairs / Service

Hi Experts:
                I prepare to active the repaire/service process in our business model.
                As i knew,there is stk Repairs / Service order type RAS in std sap.
                So.i want to konw the std process in stk sap,such as sales,shipping...etc.
                 and in the IDES,i create sales order with RAS,but i cant't go continue after it..
                 pls give me some advice about the std process with    Repairs / Service order.
                     Thank you very much.

The following I cat group can be maintain with material master based on your business requirement:
LEIS: Service w/o Delivery
LEIC: Service w/o del.conf
NORM: Standard item
I Cat for the same can be:
IRRS : Rep. Serv. Resources
IRPA : Fixed Rate Repairs
IRAL      : Repaired Goods Del.
IRAT : Repairs Exchange
IRLB : Send Replacement
IRLA : Pickup Replacement
IRRE : Return for Repairs
IRGN : Repairs Credit Memo
IRIN : DynItems for BillDoc
IRLN : Repairs Debit Memo
IRNI : Statist. Dyn. Items
IRRA : Repair Costs
Her for understanding purpose, we will focus on I Cat IRRS & IRPA, primarily.
I Cat determination w.r.t I Cat IRRS & IRPA
I Cat - RAS
I cat Group LEIC
D I Cat: IRRS
M I Cat: IRPA
Similarly for LEIS I Cat group
Sch Line Determination w.r.t I Cat IRRS & IRPA:
CD: Without delivery for both I Cat IRRS & IRPA
Business Process Follow w.r.t I Cat IRRS & IRPA
> RAS - FR (Repair Invoice)
Hope it assist you.
Thanks & Regards

Automatic creation of Reservation for Service Order (Return and Repair)

Hi, Looking for your valuable help on Creation of Automatic Reservation
I am working on Return and Repair process at Plant.
1) So far
Service Notification > Repair Order > Return Delivery > Service order . has been done.
now requirement is when i am saving the service order for the Object (Fisnished Goods), in which components required for servicing of material are maintained, when i will save the order a Reservation for the same needs to be reaised to Warehouse automatically.
2) In Repair order all operation and components are not reflecting when i am selecting the line item and going to EDIT > Display Range > All Items in VA02 for which i need to do DP90.(Resource Related Billing)
Please hepl,
Thanks
SUDIP SINHA

Thanks for giving valuable answer,
what if in the service order i am replacing some spare parts along with services when FERT is not under warranty. How the cost will be transfered to invoice. In my case only one service is transfered.
i waqnted to transfer cost of components as well..
Thanks
SUDIP SInha

Populate G/L account into service entry from Purchase order

Hi Guys,
I created a service PO, where the G/L account was populated based on the material group i changed the G/L account to a new one and saved the PO.
Now i am trying to create a unplanned service based on the PO using ML81N. When i provide the short text quantity, Uom and gross price and click account assingment button the G/L account is deafulted from the material group assignment . It does not populate changed G\L account from the PO line item.
Is there any configuartion or enhancement that we can apply to get this done.
Thanks,
Amit

Hi,
In SproMMPurchasingMaterial masterentry aid for item w/o material master...maintain the valuation class for the Material group.
In OBYC maintaing the G/L account for this Valuation class in GBB--VBR.
Enter this materila group in the service order.System will automatically determine the G/L.
Even if you enter acct assignment U...while posting the service entrt sheet this GL will be fetched.
Rajesh

In IW51 planner group should come based on object in item tab

Hi ,
In iw51 t code in 2nd screen , after entering data in object in item tab , i need to populate planner group based on object. i got these two fms EXIT_SAPLIWO1_005, EXIT_SAPLIWO1_004.
But they are not working, please guide ...
thanks
ramakrishna

Hi
with IW51 you can create notification
"BAPI_SERVNOT_CREATE" BAPI can be used to create notification
Please try this to populate values.
Regards,
Prajakta

Planner Group

Hi,
I have defined planner groups for the maintenance orders. I was able to see the planner groups while creating PM orders at header data.
The question is that while I am creating general maintenance task list I was unable to see the same planner groups in task list header data at assignements to header.
What could be the reason and is there any difference b/w orders planner group and task list planner group.
Regards
Srinivas

Hi Srini
Planner group for task list u have to define in SPRO
Plant Maintenance and Customer Service - Maintenance Plans, Work Centers, Task Lists and PRTs - Task Lists - General Data - Configure Planner Group
Since the planner group for order is configured in Technical Objects
Points (If its useful)
- Pithan
Edited by: Pithan Pithan on Sep 22, 2008 4:34 PM

Service Order Material Requirement

Dear SAP consultants
Need to check with you guys on this matter.
I have a service order with list of components. I would like to do an advance shipment and create a quotation from it. Problem is , once the quotation is created the material requirement tab in the service order changes from Immediately to never and the whole line item is greyed out in the service order.
Is there a way, I can create the quotation without transfering the material requirement to the quotation and allow the service order to still be open ? How can I do this with only 1 quotation type .... the others should work as usual ...
Any thoughts or suggestions .. please feel free to let me know ..
Thanks
Moon

Hi Paul,
As you said "
The requirement date is calculated as follows:
1. The start date (earliest scheduled start) of the operation minus
2. The goods receipt processing time of the component and minus or plus
3. The lead time offset for the component in the order
The above values (point 2 and 3) can be adjusted to manipulate the
delivery date."
I have checked for stock & non stock item, but this calculation is not working for work orders. only i can change the date with offset. i checked material master record and change the GR processing time and planned delivery time but its not working. Do you have any idea why its not working?
Thanks.
Shahyan

Planner group authorization in order

Hi,
i am planning to give the chnage authorization of maintenance orders and notifications on the basis of planner group. The planner group is maintained in equipment master data and copied to order and notification upon creation. Now the problem i am facing is that i created one role for change order and in that i used the authorization object I_INGRP and maintain planner group values and t code: IW32. now when user is changing the order the authorization is coming in to picture but during order creation also the authorization check is there. I dont want the authorization check at order creation level but only at order change level. That why i only put t code IW32 in role. Can anyone tell me why the system is checking authorization at creation level and how to avoid this.

System will check Planner group authorisation during work order creation, See [simulation|http://www.scribd.com/doc/24194024/authorisation-issue-check].
As i understood, the planner group XXX need to change the workorder created by YYY for the equipment planner group XXX.
or Create custom auth object and enhance the code to check the restriction
-S.N

PIR Consumption - Sales Order & Service Order

All -
I've come across an issue in our system as it relates to PIR consumption. We create a PIR forecast which is designed to be consumed by orders. (MM strategy group 40, PIR consumption indicator 1). PIR is successfully consumed upon sales order creation.
In the same area of our business (aftermarket service and repair), we also require PIR consumption when component requirements are added to our repair service orders.
With the current setup (strat 40, CI 1), the PIR is not consumed after service order component addition. It adds to the total material requirements.
I've altered our settings across the board to account for both order types, however, i am hitting a wall as to if my new settings are a help or a hinderance.
New settings are (MM strat 40, MM mixed MRP mode 3, PIR CI 3).
Visually, i can see that my total PIR count is actively reduced via MD04 monitoring, however, when looking at the PIR directly, I see that the PIRs have not been consumed. Instead they are still active and the reqs are hidden.
I don't know if consumption of PIR is allowed for multiple order types. I know that strat 40 directly relates to sales order requirement planning. I do not know if there is a strategy that works similarly for both sales order AND service order types. I'm also very skeptical of using mixed MRP mode 3 to accomplish the PIR consumption.
Could anyone enlighten me on this? I can't find any information on this sort of order types with consumption. If it's not possible to combine order types with PIR consumption, so be it. I'd just like some info.
Thank you in advance,
Ehren

Sure thing. I'm running in our test client for the results, but my settings are identical:
Image 1 = MD04 result of addition of PIR using VSF with consumption indicator 3:
Image 2 = Addition of sales order requirement for the same part, VQTEST1. Successfully consumes qty 1 of PIR material:
Image 3 = Modification of service order to add qty 1 of component VQTEST1. Rather than consuming one of the remaining PIRs, the order created a new requirement above the PIR forecast:

User exit to modify a service order (IW32)

Hi
I require a user exit to modify a service order (IW32) that is generated via the repair procedure functionality linked to a Sales order.
I need to change at the operation level:
1-      Add an operation with the service material from the sales order. Get the purchasing group data from the material master.
2-      Change the first operation - replace the default purchasing group
THanks

Sid,
[PM/CS User-Exits etc|http://pjatkin.users.btopenworld.com/documents/PMCSUserExits.pdf]
Might be possible by using IWO10009 (at save user-exit) with function modules:
CO_BP_AFVG_BT_FETCH
CO_BT_AFVG_UPDATE
PeteA
[www.pjas.com]

REQUIREMENT TO POPULATE PLANNER GROUP in REPAIR SERVICE ORDER

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