Hp printer update on aug 8th broke my printing capability

I have a MacPro running Lion... all latest updates.
The HP Printer Drivers release on 8/8/2012 has now made it impossible for print anything. I have an HP Color LaserJet CM1312nfi MFP.... which is connected via Ethernet.
Anything I attempt to print - whether from Safari, textedit, Microsoft Word, anything... the print options screen appears asking for what pages you wish to print, and once I click on "Print" everything freezes for about 40-45 seconds, then the application (Safari, textedit, Word, etc) crashes and closes.
The error report window appears with its usual info and saying it will send the report to Apple... and that's as far as I get.
I have turned Mac OFF, turned printer OFF, etc.
The sad thing is.... my wife can print to the printer from her Windows PC laptop.... but I can't print from the Mac.

Delete the printer and re-add it.
Then do a software update check before you try and print.

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Loralee,
?? I am sorry the computer is not working. I don't work for HP and cannot comment on lawsuits or other calamities.
If the notebook worked prior to an update -- and this is an entirely different can of worms and problems -- and you think that there is any chance the notebook is just in some sort of "tangled" state and not completely hosed for some reason, you can try the following non-lethal device reset:
Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
If you are using a Notebook:
Close all your programs and shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook model
Boot the computer and log in
Reminder: Hard Reset is just a device Reset. The procedure does not wipe out your files nor does it destroy your Windows setup in any way. This type of reset "clears the cobwebs". Depending on the root cause of the problem, this procedure can fix a variety of computer glitches.
This does not fix severe Operating System errors -- it is just a device reset. It can fix minor problems that updates sometimes cause.
============================================================================
I am sorry you are having so much trouble.
Other help:
HP Mobile Printing
You can call HP for help --
Contact HP – USA - Phone Assistance
List of
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
Happy New Year, Loralee! I know it seems to be getting off to a rocky start!
Click the Kudos Thumbs-Up to show you appreciate the help.
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

Firefox 19 Beta and the Latest Acobat updates Broke PDF Printer

Details at Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=837369 (Not Responding Error)
In a netshell, in FF 19 beta I can only now create PDF's if I do it from the Print Preview Pane.
In the previous FF update prior to FF 19, PDF printing was sporatic, BUT I could usually print to PDF if after choosing the fiename to print to, and minimizing Firefox.
It appears that the Dialog "Creating Adobe PDF" is being blocked and hidden.

Yea, I know it does appear to be a hit or miss situation and, for me, mostly miss. The "Creating Adobe PDF" window gets really burried.
Sometimes it never, ever completes, but the document does. Other times it will appear just as you Kill Firefox. Somtimes the docuament names are even wrong.
In short, it's really messed up.
There is Firefox doing things, Windows doing things, Distiller doing things and they really all need to be on top, but not on top of each other. I think Firefox is monopolizing the desktop.
It's painfully obvious that the PDF prnter file dialog should come to the front automatically and it doesn;t. It hasn't for a while. Again, Firefox wins.
Notice that when you move some of the Adobe dialogs, the Firefox screen underneath leaves holes.

Security update 2013-001 broke remote printing

I installed the 2013-001 update on a MacPro (10.6.8) and printing through a shared printer on another Mac (iMac 20, 10.6.8) is no longer possible. The print job is stopped at the client's print queue with a "On Hold ((Authentication required)" status. I have gone through the usual exorcisms (delete printers and install them again through "Print & Fax" of "System Preferences") in both the client and the "server." I have also installed the update in the "server" and the client's behavior has not been affected.
There is no way of entering username and password because CUPS' printer.conf has "AuthInfoRequired none" for this printer. Editing printer.conf (of course, after stopping cups via "sudo launchctl stop org.cups.cupsd") to have "AuthInfoRequired username,password" allows the window to pop only once, will not inform the user if the inputs are incorrect, and will revert back to "AuthInfoRequired none" after that one-time use. (Why? Because the printer is being shared by another machine?). BTW, installing the printer through CUPS html interface ("http://localhost:631") does not change this behavior.
Local printing on the "server" is not affected by the update. Two other Macs (both on 10.6.8) that have not had the update applied have no problems printing through the "server" even though the "server" was updated. This strongly suggests that the update caused enough changes in the network security to break shared printing as we know it.
Anybody else seeing this out there in the wild? If so, any workarounds? Or do we wait for Apple's engineers to hear about it and fix it? Other than reverting to an earlier version of the OS through TImeMachine, I am out of ideas and the possible solutions appear to be above my pay grade. (BTW, is there an official way of deinstalling an update like this one?)
Thank you for reading this far and, hopefully, you can contribute a solution.

If Disk Utility is unable to complete the repair,
Is just one reason to 3rd party utilities which are stronger than Apple's. When it comes to directory damage, DiskWarrior is the way to go. No need to use if Disk Utility found "no" errors. Overkill does not come into play.
If I wanted to load third-party drivers to solve this type of problems, I'd be running another OS.
Unless your printer was made specifically by Apple, all printer drivers are third party. Apple gets them directly from the printer manufacturer. As a courtesy, Apple supplies them through Software Update.
Mac 101: Printing (Mac OS X v10.6)
The printer drivers list can be found here: http://support.apple.com/kb/HT3669

After updating to Firefox 32.0.3 Print Dialog box will not apear in XP/Win7Pro after a while but a restart of Firefox will allow it to show up again..

After automatically updating to 32.0.3 last Thursday and this Monday on all our Staff and Patron computers both Win7 pro and XP pro we have seen Firefox sessions that will not bring up the Print Dialog. The Print Preview dialog will come up but no print button or print menu item will bring up the Print Dialog. After you close Firefox and reopen it the Print Dialog box will work again for some time. The websites that Patron and Staff use during a session are different and done seem to be the cause. The Firefox settings are at fault because a simply restart of just Firefox fixes the issue and no other web browsers or application has any problem with displaying the Print Dialog at any time. Again this began on all the computers as soon as 32.0.3 was installed automatically over night.

Hi NPLD,
Thank you for your question, I understand that there are multiple computers that no longer have a working print dialogue after a while of using Firefox. However after a restart, the print dialogue continues to act normally.
Does resetting the printing settings on the affected computers only temporarily change this as well?[[Fix printing problems in Firefox]]
I noticed it when I tested this page: [http://www.housebeautiful.com/decorating/home-makeovers/1920s-home-before-after?src=spr_FBPAGE&spr_id=1451_94608649#slide-2] However I cannont reproduce it all the time. The print icon in the page has a opened a printable view and then the print dialoge comes up. When I switched to another program, that icon did not open the preview.
Do you notice any about:config entries that change when you see this start to happen?

Need help with printing edocs with a laserjet1320. Wont print large jobs. installed 10.7 update.Help

i am trying to print 50 page(5mb) document package on legal paper and the printer is printing one page at a time. I am using a macbook pro 10.7 and I have installed the update. however, it seems as though the computer is not correctly communicating with the printer. A four page job was no problem. I believe these printers are capable of high volume printing. Can I reinstall the firmware? Adobe acrobat will not even communicate with the printer. It just says "waiting for printer to become available." Using "preview", it sends the job to the printer, however, it is printing about 5pages per minute. It is connected through a usb cable. thanks for your help.
Randy

Randys714 welcome to the forum
Your laserjet1320 is a commercial product. I will suggest posting in the forum for HP Business Support as well for yet a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Thanks;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please.

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.

Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences
Click Go
Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
Restart your Mac, restart the printer...

I deleted my latest printer update now I can't print ot get updates as it says I already downloaded them

After updating to Mavericks I did not do any photo printing for about 6 weeks. The printer worked just fine for general use until yesterday when I needed to print 20 8x10s. I have an Epson Photo 1400, a pretty high quality printer that has been a workhorse for years now and still produced great pictures. In Aperture I used icc profiles for whatever paper I was using. Normally the print would go through the printer very slowly for photos as I used the better Epson Glossy paper. Normal pages on normal paper are printer at high speed (13 seconds) which was fine but a photo would take 1 1/2 minutes, also fine. The quality was outstanding. I downloaded the latest Epson print drivers yesterday. I cannot be sure if it was before or after my recent photo printing issues. Now the printer speeds through 8x10s in about 13 seconds giving me crummy prints and they lask the detail I had before. Nowhere could I find adjustments that were not "grayed" out.
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Thanks John for the suggestion. I was finally able to dwonload the newest drivers today when I signed on. Seems like if you let one day go by Software Update will look at your version of the driver and will finally let you download the newest. That did not help. Nothing but communication errors. It would not even let me load the the new driver as it would no longer ever see the printer.
Yesterday, for further explanation, I was working at the computer when I heard the printer chime a few times. When I looked over the green light, which normally signals it is receiving a file to print, was flashing away. I was doing nothing and I finally had to turn it off. I spoke with another techie friend who is a big Mac user and has the same printer and he suggested it may be the USB circuit. This printer has been on for 5 years with a few days off. We have concluded the circuits are past their useful life and I will soon send the printer to be recycled somewhere. A new printer is on the way as I need this device.
Again, thank you for your suggestion and I will mark this solved due to mechanical failure.

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
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Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

With the new updates for iTunes, I can no longer print a CD case playlist when I burn a CD. It prints in a jumbled mess. I have reinstalled, updated, run diagnostics on my NEW printer, I am out of ideas!

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Since HP Update. I can no longer print in black only and draft. Toolbox reports no problems found.

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This is a duplicate topic with your other post. I will lock this one, please look here for responses.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HT3669 after last HP printer update, my hp laserjet 1300 won't print but instead crashes the programs

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Use this driver:
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Officejet Pro 6830 all in one - screen stuck on "checking for printer updates"

Windows 7 X64 install
I ran through the entire installation process and while the printer will print and will scan - the printer is hung on the message "checking for printer updates" with a red x below that message. I let it set all night and no change. The printer is setup as a wired network connection and can be seen with any of the tools. I have not errors on my system. I have uninstalled the software and reinstalled twice without success. I tried running a firmware update, but the firmware update states that I have the latest firmware rev. I even unplugged the printer and plugged it directly into the wall - n o change. Evertime I startup the printer screen, just hangs on that screen.
Please help.

I have the exact same problem with my new HP Officejet Pro 6830 printer. Please could you provide a solution else I guess it will have to go back to the shop as I only picked it up this afternoon.
Setup went ok and it even managed to print a couple of pages. But next time it started up (with wired ethernet connection) this problem occurred and happens every time ever since. (It is possible to use the printer for printing and scanning via PC, but the whole time its display is showing the "checking for printer updates" message.)
This even happens if the ethernet cable is not connected on startup (meaning the printer cannot be used as a standalone printer / copier either at the moment).
If I press the red cross (which I guess cancels the update searching) then I get a blue screen saying "B871634E" for a second or so, afterwhich I get a black screen with the message "There is a problem with the printer. Turn the printer Off, then On." and cannot do anything else. (The problem is the same after doing a printer off then on - even when following the "hard reset" procedure already mentioned.)
On checking the firmware version via the PC utility (while the printer sits there "checking for printer updates"), the PC utility app reported that the firmware was the latest version.

10.5.1 broke wireless printing to HP 6210 All In One

That's my educated guess.
I got a MacBook in Nov. last year. It came with 10.5 pre-installed.
I disconnected my existing HP 6210 All In One from my wife's blueberry iMac and plugged it into the USB port on our Airport Express.
Wireless printing worked two or three times. We don't print that much or that often. I was so excited that we could print wirelessly.
At some point I installed to 10.5.1. Pretty soon actually. Probably less than a month after getting the computer. I'm almost 100% positive that it was AFTER that point that this problem started happening and I've installed 10.5.2 (which was supposed to fix wireless printing issues.) It's still happening. Here's what happens.
• While connected to the Aiport Express, The printer shows up in the list or printers. Several times I've deleted it and re-added it since this problem started. It shows up as a BonJour printer and it's the only way one can add it. The Mac even picks the right driver.
• System preferences shows the printer in the printer list, and it shows a green light next to it, and it says "Ready, Idle" (or something to that effect.)
• I send a print order from say, Safari.
• The print queue for the HP opens.
• The print queue shows "Opening printer connection" and "Connecting" and it stays like that for a long time until the queue stops itself. The "Pause printer" button turns into "Resume".
• If, while the print queue is trying to connect, one plugs in an Ethernet cable into the MacBook, the printer all of a sudden begins printing any and all print orders in the queue. Note that the Ethernet cable is connected to the same Ethernet hub as the Airport Express.
• One could also send print orders while the Ethernet cable is connected, and this works just fine, but that's not the problem.
• If, while the print queue is trying to connect, one plugs in the USB cable that is connected to the printer directly into the MacBook, this does absolutely nothing. The print queue just hangs.
• I went to the HP website, and downloaded what appears to be a new set of drivers, and setup software. Installation went fine, BUT I could not "set up" the printer until I connected the USB cable that is connected to the printer directly into the MacBook. Again, that's not the problem.
• The HP website also says that Mac OS X 10.5 has the necessary drivers and no installation is needed.
• The HP website also has a page that lists instructions to set up an HP device on a Wireless network. The instructions involve making sure that the device is set up for wireless capabilities, and connecting to it via BonJour and some other stuff. I can't get very far into this process, because I've been over all the menu options on the printer itself and I can't see anything about wireless setup. I've also looked at the manual (PDF) and there's only one single occurrence of the word "wireless" and it has nothing to do with setup. I forget what it's about right now. It's on the second to last page or somewhere near the very end.
• So that's where I am right now. New drivers, no printing. It worked with 10.5 and I strongly suspect that 10.5.1 broke it. And that 10.5.2 did not fix it at all.
• I would like to test my theory by reverting to 10.5 but I've already had to re-install the OS once and recover from a backup once after re-formatting the internal HD. Better not mess with that.
Any comments and/or questions that would help me fix this would be greatly appreciated.

Good news. It appears to be fixed!
Of all the things I've done, I'm convinced that what fixed it was resetting the printing system. A forum linked to from another place I posted this question mention that it helped others. I found how to reset the printing system in Leopard by searching for it online.
I went to System Preferences > Print & Fax and right clicked on the left had sidebar. The contextual menu had the command "Reset Printing System". This warned me that it would delete all my printers. I said OK. Sure enough all my printers were gone.
For good measure, did the following:
- I re-installed the new HP software.
- I re-set up the HP 6210 while connected directly through USB using the HP setup Assistant. This process adds the printer both as a printer and as a Fax in System Preferences > Print & Fax.
- I opened the print queue and the utility and print a test page using this direct method.
- I disconnected the HP 6210 from the computer and connected it to the Airport Express.
- I went back to System Preferences > Print & Fax and clicked on the plus sign to add another printer
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- I sent a print order from Safari, and boom! I started to print almost immediately! After about 5 minutes, I sent it again, and it printed again! Then I printed page one of an email from Mail, and it worked again!
- So far so good. We'll see if this holds up.
Thanks for all the comments, suggestions and links that helped me (apparently) solve this.

Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8

Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8.

Also when I click on the link in my email to activate my account (in the hopes that a solve will be emailed to me) I get this message -
"Something is wrong
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Same message if I cut and paste the link.

Hp printer update on aug 8th broke my printing capability

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