HP printers installed but multiple other HP printers are being discovered and try to be installed
Hi,
This has been driving my nuts for a while.
I run WIndows 7 on a laptop and I have a OfficeJet 7200 series printer at home and the relevant drivers installed, and at work we use a LaserJet 5550. However, when at work, every so often I will see Windows discover another HP printer on campus and try to install the driver for it. The installation usually fails, but I am left with many, many orphaned devices in "Device Manager"
How do I stop this?
Many thanks
Chris
swinster,
You must have your network discovery turned on and by default if it sees device it will try to install them. Here is a link to a document that tells you how to deal with this. I suggest that you disable this instead of enable and I think this will solve your problem.
http://windows.microsoft.com/en-us/windows/enable-disable-network-discovery#1TC=windows-7
I was an HP employee
If I have helped you solve your issue please mark it as solved
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