Hp S2331A monitor replacement fault.

I've previously had my monitor replaced with a reconditoned monitor already having 675 hours of backlit use. I have tried calling the uk 0844 369 0369 helpine but the number is unavailable so am unable to get hold of a techinician. The problems that i am having are that within anywhere from a few seconds to a couple of minutes the screen either flickers and then turns black though the monitor is still on. Or the screen freezes in a very scrambled image and slowly fades to black. If i remove the lead then replace it the picture then comes back to normal but slowly returns back to its scrambled state. I have tried another lead and computer but the same problem persists.
Any information would be much apprecitated.
Regards,
Lee.

Since it is a reconditioned monitor I don't think that you have warranty for it.
You can check it here:
http://h10025.www1.hp.com/ewfrf/wc/product?product=4173524&lc=en&cc=uk&dlc=en&lang=en&cc=uk
But normally you should use the numbers of the replaced one.
That one you have bought and maybe there is still warranty at it.
*** Say 'Thanks' with Kudos ***

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Monitor / Computer Details
Monitor service tag: <removed>
Computer: Non-Dell, self build about 2 years ago. Ivy Bridge i5, Gigabyte Sniper Motherboard, 16GB RAM, XFX 7970 GPU and XFGX 7950 GPU in crossfire, 256GB SSD, 860W Corsair AX power supply (860W on 12V rails). Windows 7, 64-bit. (Secondary Monitor LG D2342).
Operating System: Windows 7, 64 Bit.
Video Card: XFX 7970 and XFX 7950 in Crossfire (tested separately, monitor produces fault with both).
Video Card Driver: 14.12 AMD Catalyst Driver (rolled back to older driver, monitor still produces fault).
Video Card Output Ports: Tested with miniDP and HDMI on both cards, with crossfire enabled and disabled. Monitor still produces fault.
Video Card Cable: miniDP to DP cable provided with monitor. HDMI cable, tested with alternate monitor to confirm it functions correctly.
Monitor Menu Button: Non responsive, when power is turned on the computer successfully detects the Dell P2415Q monitor, the backlight turns on but no image appear on the screen. Pressing the menu buttons yields no result - menu does not appear on the screen. Power LED is on.
Monitor Purchase: Purchased from Overclockers.co.uk March 2015.

* Turn the monitor off
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* But first the service tag must be transferred into your name using this form

Color correction for indesign document?

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Hi,
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German Jack ha scritto:
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You must create unhosted class or it can be unhosted singleton class (group) and target your monitor on this class.
Vladimir Zelenov | http://systemcenter4all.wordpress.com
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Display adapter is Radeon X1600, with Catalyst Control Centre and driver (maintained up-to-date with latest release).
The observed problem exists ONLY when running Photoshop CS3 (although RAW files are accessed also by other software).
Under Photoshop, RAW files may be opened in one of 2 ways.
A) Opened in Camera Raw through Bridge CS3:
B) Opened in Camera Raw through Photoshop CS3:
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Images opened under Photoshop CS3 and displayed on the L1710B monitor are satisfactory.
All RAW images opened under Photoshop CS3 and displayed on the Eizo C210W monitor show the fault. Please note this relates ONLY to RAW images - no problem with tif or jpg. Also, when the picture is later saved (as tif or jpg),it does not contain the erroneous color band - the problem appears to be one of diplay only!
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1. AMD re Radeon adapter/driver and Catalyst: they have investigated over a 4 week period, and reply that the problem is elsewhere.
2. EIZO re Monitor (no separate driver outside of Windows), who say the problem is not monitor related.
3. Adobe re Photoshop, who relate the matter to AMD as supporters of the display driver.
4. AMD have (in the past) suggested that it is not a problem for referral to Microsoft!
Therefore STALEMATE! How do I get this resolved?
After long and careful tests I have undertaken, I have a theory on the cause of the problem which goes so:-
I believe the image on the Eizo is properly being color corrected with the color profile applicable for that monitor. However, I believe the size of the color correction mask being applied is being taken from the screen parameters of the L1710B display. This results in a color correction "overlay" area of 1280 x 1024 being imposed on the Eizo screen of 1680 x 1050 - justified from the left edge. This causes a strip on the right edge of (1680-1280) 400 to appear non-color corrected! In actual practice, the position of the left edge of the color stripe does appear 3/4 way across the screen, which supports this postulation! Also, if I vary the color profile, the screen effect (tone wise) does slightly change, causing the stripe to either more or less prominent.
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While I am at lease able to view/process RAW files through the Bridge route, in an ideal world I should be able to do the same though Photoshop!
Thanks - Eric

Well My Friend, i changed the two cartridges and everything looks beautiful now
thank you so much for helping & trouble shooting the problem with me....
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Log Name:      Application
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Date:          6/11/2012 3:21:23 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      NYITDPARISL.ad.corp.aoltw.net
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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Please perform a reinstallation referring to the guide below:
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http://technet.microsoft.com/en-us/library/hh298607
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Thanks.
Nicholas Li
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Hp S2331A monitor replacement fault.