HP Smart Print Doesn't work on IE9 & W7 64-bit

I have searched this forum for hours and have not found an answer to my problem.  Some threads say I need HP BING for HP Smart Print to work.  Another says I do not.  I can't find any download for HP BING.
I did download HP Smart Print and the icon appears on by browser toolbar.  It seems to be enabled.  But clicking on the icon does nothing.  In an earlier attempt I did get it function partially:  It selected are area of the web page, but then it switched the web to ATT Search site.  I also tried downloading BING from the BING website after installing Smart Print; but that did not solve the problem.
Why has HP made this so difficult.  From the number of posts it looks like it is a piece of junk.  Does it print only text or the exact copy of the selected area?  All the descriptions are foggy on this.

I am sorry that you are having an issue with HP Smart Print. I would go to the control panel under Add/Remove programs and uninstall it and then restart the computer. I would then use this link to install and read the frequently asked question on the tool as that will answer some of the questions you had about Smart Print. There is also a video that one can view to see it in use.  
 I use it in Internet Explorer version 8. When I open it up to use it; the tool allows me to adjust the printable area of the web page and then I can go back though and select individual areas to remove. Those areas that will not appear on the printout are encased in an red box outline and the portions that will print are in a green box outline.  I hope that this helps. 
I am a former employee of HP...
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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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