HP Solutions Center doesn't work for my C7280

I have a C7280 All In One and just got a new PC running Windows 7 (32 bit). Now when I try to run the Solutions Center to scan a picture it says that I don't have the SW installed so I went to the site and downloaded the entire SW suite for my printer and I still get the sam error message when I click on the icon on my desktop. I have tried to use the Help function on the Start/Program/HP menu and that doesn't help either. Do I have to uninstall and reinstall the entire SW suite to get it to run or what? Please help. Thanks

Hello gpdiiiwv,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with installing and running the HP full feature software.
I suggest that you do a complete uninstall of the software and drivers. Please remove the usb cable from the computer and the printer.
If you are using a Firewall or anti virus protection, please disable before going to the following link and downloading.
Here is the link for the HP Photosmart Full Feature Software and Drivers. This is specifically for Windows 7 32 bit.
Please save the file to your desktop so that it creates its own icon. Double click on the icon and follow the instructions. Please do not connect any cable to the printer or computer until the installation prompts you to do so.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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My name is Michele.
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Hi Folks,
I appreciate the time you have taken trying to resolve this issue. I was able to do some more research, and found a helpful solution, please click on the link below to get started:
The HP imaging device was not found... -Error popup
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Although I am an HP employee, I am speaking for myself and not for HP.

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Hello NickRT, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having software installation issues. i would like to try and assist you.
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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Suz1st wrote:
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Hi,
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HP Solutions Center doesn't work for my C7280

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