HT1212 am forget my pascode now my home key not working

am forget my passcode and my home key not working

Take the device to Apple or whomever provides support in your country.
Go here
Select your country from the drop down list.
Select the option for "How do I get my iPhone serviced?"

Similar Messages

Home key not working iOS6

Home key was working w/5 OS update, from the upside down iOS4, then w/the iOS6 now the home key only works when the phone is upside down again >:(

In case your problem is not hardware related, here's a way to recalibrate your home button. Hope it helps!!
Open a stock iOS app (Weather, Stocks, Clock, etc.). Once the app is open, press your iPhone’s power button until the ‘slide to power off’ screen appears. From that screen, press and hold your Home button until iOS force quits the stock app you have open. You’re done!

D key popped out (fixed now) and asterisk key not working

OK- Here is the score: I had a wee accident with the PB- the dog scrapped past the keyboard dislodging the D key which popped up (I thought it was broken- BOY was I upset! Fiddled for hours and found that the wee scissor was OK but popped out... It is OK now) and apparently stopping the asterisk key from working at all.
Looking that the keyboard there is no obvious problem (both affected keys are well reseated) but when you put your nail under the asterisk key and lift it lifts the foil below it slightly. On the other side the equivalent key (left arrow key) does NOT lift the foil at all.
I am wondering- anyone have experience with the keyboard and know how likely it is that this is something which can be fixed? Or is this, in your esteemed experience, something which requires repair or replacement?
Please advise.

Thanks for your answer. I ended up dismantling the keyboard and defluffing it and between tears of frustration managed to place them back in correct working order. None of the wee plastic pins had broken off... SO lucky!
:-D
Hope you got sorted as I do not phone Apple- last time I did I spent 1 hour and 40 minutes speaking to seven people in various countries who were ALL unable to help with the issue I had and who just kept fobbing me off to each other. Twice I landed with the the same person (that is 9 times I spoke with different persons).
Most folk would have given up by then but I am a bit of a bulldog on that score. All in all the MOST annoying experience.
And considering that I am in the service trade myself and would fire folk for less it was doubly annoying!
Conclusion? Want something doing? Do it yourself with the help of the wise and kind folk on here!

Droid Home key not working, along with other things.

Recently, my Droid's Home key and Search key quit working. My passcode lock on the main screen won't work, its like its been disabled, but thats not the case. Also, when I power off the phone, I only get the option to turn it off, all the other options have disappeared. Finally, the phone won't ring. It will announce text messages, emails, and voicemails, but no calls come through. I've called the phone numerous times from other phones, and it rings 2-3 times and goes to my voicemail. Anyone have any ideas as to what the problem maybe?
Also, when I take a picture with the phone and exit the camera and open up the gallery.....the pics aren't there that I just took. This sometimes takes a few minutes, or a few times until the next day. If I open the camera back up, and click on the last pic in the upper corner, I can see them fine, but they aren't in the gallery. Why is this? I've absolutely loved my Droid since I got it....but it sure seems to have become JUNK really quickly!!!! HELP!!!
Randy

Hi Randy,
I had this exact same problem. I called verizon about it and they shipped me a new phone. But since they decided they would ship it to me on a friday while im at work and I couldnt get it till Monday when I have a day off, I decided I would try something on my own.
What I did was backed up all my apps and contacts on my SD card and then placed all the files on my computer for safe keeping. (you know...just in case) The I decided I would do a factory restore on my phone (super easy)
first turn off the phone
The press and hold the X button on the qwerty keyboard and hold the power button at the same time
When you get the yellow triangle with the "!" let go of x and power and hold down the volume up button and the camera button. it should direct you to a menu where the 3rd options is to do the factory reset.
use the directional pad to select factory rest
choose the option that says yes
takes less than a minutes for it to go through the factory reset. once it is done you choose the first option on the menu where it says reboot. do that and then all you will have to do it re-set up your phone (entering email address, going through the activation, that kinda stuff). took maybe 5 minutes for me and it works for the most part. 2 days ago verizon made my name appear restricted and this reset hasnt been able to change that setting yet.
Home button should work, phone locks should work.....etc etc just like when you first got it. (if you recently installed 2.2 it should still be 2.2 after the reset)
Hope this helped
-April

Home key not working in JTextPane?

Hi all,
I have a very simple example with a JTextPane. I call the method:
pane.setPage("someHTMLPage.html");
to load the html page. When I'm editing the JTextPane and press the "home" key, the cursor disapears. This only happens on the first line of text, and if you then press the right arrow key, the cursor appears again. But you can't input any text in the JTextPane when the cursor has disapeared.
Is this a bug? Its a very simple example I'm using, so I can't see it being my code thats introducing the issue.
any help?
thanks,
Justin

Just adding the example I'm using.
import java.awt.BorderLayout;
import java.awt.Dimension;
import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
import java.io.IOException;
import java.io.Writer;
import java.util.Enumeration;
import javax.swing.JButton;
import javax.swing.JFrame;
import javax.swing.JScrollPane;
import javax.swing.JTextPane;
import javax.swing.JToolBar;
import javax.swing.text.AttributeSet;
import javax.swing.text.BadLocationException;
import javax.swing.text.Document;
import javax.swing.text.Element;
import javax.swing.text.SimpleAttributeSet;
import javax.swing.text.StyleConstants;
import javax.swing.text.StyledEditorKit;
import javax.swing.text.html.HTML;
import javax.swing.text.html.HTMLDocument;
import javax.swing.text.html.HTMLEditorKit;
import javax.swing.text.html.HTMLWriter;
* Simple class to print out the html from the text pane.
* Got the basic code to do this from a posting on the swing forms on the javasoft website.
public class WISIWIGTextPane extends JFrame {
    private JTextPane pane;
    private JButton bold;
    private JButton italic;
    private JButton underline;
    private JButton dump;
    private JToolBar tb;
    private HTMLEditorKit kit;
    private HTMLDocument doc;
    public WISIWIGTextPane() {
        super("WISIWIGTextPane");
        setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
        init();
    public void init() {
        pane = new JTextPane();
        kit = (HTMLEditorKit)(pane.getEditorKitForContentType("text/html"));
        doc = (HTMLDocument)(kit.createDefaultDocument());
        pane.setEditorKit(kit);
        pane.setDocument(doc);
        try {
            pane.setPage("file:///c:/java/testingJava/TextSamplerDemoHelp.html"); //my html file
        catch(java.io.IOException e) {
            System.out.println(e.toString());
        tb = new JToolBar(JToolBar.HORIZONTAL);
        bold=new JButton(new StyledEditorKit.BoldAction());
        italic=new JButton(new StyledEditorKit.ItalicAction());
        underline=new JButton(new StyledEditorKit.UnderlineAction());
        dump=new JButton("Dump");
        // prints the underlying html code on the console for verifying
        dump.addActionListener(new ActionListener() {
            public void actionPerformed(ActionEvent e) {
                System.out.println(pane.getText());
        tb.add(bold);
        tb.add(italic);
        tb.add(underline);
        tb.add(dump);
        getContentPane().setLayout(new BorderLayout());
        getContentPane().add(tb,"North");
        getContentPane().add(new JScrollPane(pane),"Center");
    public static void main(String[] args) {
        new WISIWIGTextPane().setVisible(true);
}

Home key not working

My home key is not working well. I have to push it numerous times to exit a page. I called Apple Care last night. Unfortunately, my support representative was more concerned with selling me an extended warranty than actually trying to help me. I even asked to speak to a manager and she refused. After much discussion she agreed to help me trouble shoot the problem, then my call dropped...which I was never called back though Skylar ( my representative) had my contact number. I called Apple care again, got another representative (this one a little more sane than Skylar), she walked me through the process of re-setting my phone, which took the rest of the evening to re-load. After all of that, the home key is still not working properly. Thanks Apple. As I was told numerous times last night I will have to pay for a new phone, full price. I will buy another phone...but it won't be an Apple iPhone that's for sure.

I would still take it in to an Apple store, kindly explain your situation, especially your call before your warranty expired, and see what they can do. I wouln't be surprised at all if they replaced it.

Home button not working after 5.0.1 update

Ok now the home button not working after 5.0.1 update. Anyone have any ideas? How do I roll backfrom this update?

This happened to me as well. AT&T had me reset my network settings and this fixed the problem. Here is how...
Settings > General > Reset > Reset Network Settings
"For now" the problem is fixed for me.

Home key nit working of ipod touch 4g

Hey! i am having an ipod touch 4g in warrenty and its home key not working properly and when it is charged through usb via computer charging is not suppourt with this accerries.

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
For the charging not supported:
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Why is my iPhone 5c's home button not working at all it didn't work once for a few minutes then it was normal again now it won't work at all. HELP

Why is my iPhone 5c's home button not working at all it didn't work once for a few minutes then it was normal again now it won't work at all. HELP

The screen repair was botched. Take iPhone back to place of screen repair, and have them get the home button working again.

I got new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do

Igot new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do

Hello, krishna kumar.j.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing and issue with your Home button. Here are the troubleshooting steps when experiencing this.
Get help with buttons and switches on your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT203017
Cheers,
Jason H.

OMG i just dropped my iPhone 3GS and now the home button isnt working, i need help :(

i dropped my iPhone 3GS whilst playing out and now the home button doesnt work, i even had the protective case on, please can someone suggest what to do, i am 12 years old and can't afford to pay the £150 to repair it :'(

thanks but im kind of stuck now coz everything else works fine except the following:
When connected to a USB cable to the COMPUTER nothing happens
When i press the home button nothing happens :/

Iphone 4 Home button not working after upgrade to OS 4.3.5

Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

Iphone 4 home button not working, called never fixed, then cracked screen before bringing it back again, will they blame the cracked screen if i bring it back?

I bought an iPhone 4 less than a year ago, then one day the home button randomly stopped working, I bought the warranty so I decided to call in and see what was wrong with it. The girl said that restoring the phone would correct the problem which it did. But it is only a temporary fix, it happens more often now. So I was meaning to call in soon, but the other day my phone fell out of my pocket IN CASE from a foot height and cracked the screen. I nearly threw up. All the years I have had a phone I have never cracked or broken one, strongest screen my ***. Anyway, if I contact them again now will they fix the home button problem? or will they say that the cracked screen is obviously the cause of the home button not working? which it is not!! I don't care about the screen being cracked its not on the actual screen just on the side so its irrelevant to me. Plus I heard it is outrageosly pricey to replace.

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

Iphone 4 Home button not working after upgrade to OS 4.3.1

I've just upgrade my iphone 4 to OS 4.3.1 and I'm having issues with home button not working. Need to hit it several times before I can close an app or wake the iphone. Any one having this issue?

It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

ITunes 10.6.3 home sharing not working properly

iTunes 10.6.3 home sharing not working properly. I can access with my three ATV2's watch a movie later that same day it tries to access and ATV2 just keeps trying and never gets through to the library. If I restart iTunes its fine then later can't access. I am running iTunes 10.6.3 on a i7 Mac Mini with 10.7.4. Sole job is to be iTunes server and an occasional HTPC with remote buddy running. I disabled remote buddy ajax remote feature, and file sharing is on so I can load new tracks form other macs Thats it, a vanilla install with all updates.. No problem prior but not sure if problem free period was with 10.6 earler versions or 10.5 versions. I update as warnings to do so come up. The remote app has same problem accessing the Home Share. I disabled home sharing on my iPhone and set to access the old method with 4 digit code and sees all the time and will play to my express base stations so seems to be home sharing issue because iPhone apps with home sharing on and ATV2s have issue accessing.
I'm never home but when I am I use this equipment loads and this weekend not reliable at all. I have firewall disabled, and setup is as before and is working fine. I am using Mini by ethernet and using AEBS 1st generation gigabit as router only wired to cable modem and whole house ethernet attached, latest version AEBS gigabit as a wireless bridge and 2 prior version 11n expresses and a 11g express, all expresses are set to wireless off and are connected to ethernet and then to a stereo in 3 different rooms.
I can't be only one. Considering downgrading to last version of 10.5 but not sure how to do this.
How many of you are having trouble?
Any resolutions?
How to report to Apple?
How to downgrade safely? Or is it 10.7.4?

I ran into the specific problem in another thread. There are more than 100 connections from the apple TV's to iTunes. You can do a netstat -a (windows or Mac), and verify the problem. iTunes is smart enough to stop allowing more than 100 connections but stupid to allow the ATV to create so many connections.
Now for what you really want! Set all of your ATVs to wifi only. Even setting the iTunes host to wifi might help also. I think that wifi is more unreliable, and forces connections to drop, keeping the count under 100.
I also turned off ip v6. That could help you also. I originally had problems on a Mac mini, and built a windows 7 box to try to fix the problem. The wifi trick worked on both platforms. Several of us have bug reports into apple. I have a wired house also, and am very angry to NEED to use slow wifi to overcome this problem. The ATV gen 3 has been able to keep up with 1080p over wifi, so it doesn't hurt too much. What really hurts is spending over 40 hours troubleshooting this bug.

HT1212 am forget my pascode now my home key not working

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