HT1212 guys god anyone! my daughter locked her ipad and i cannot remembeer the apple ID how do i retrieve this?
Really need help unlocking the ipad we cannot remember the apple ID to unlock it and iTunes keeps asking for our apple ID how do we retrive this?
If it's asking for the Apple ID to activate, then you'll need to recover that ID. There's no way around the Activation Lock without it. Try:
https://iforgot.apple.com
If that doesn't help, you'll need to call Apple Support, ask to speak with Account Security, and ask for their help. What proof they'll require from you to verify that you are the owner of the Apple ID I don't know.
Regards.
Similar Messages
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TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?
my daughter lock her ipod and don't remember the password, how do i get to reset?
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My daughter locked her Ipad so I restored it and now am trying to activate it. It ask for a apple id/pw but the one she thought it was is not working. Any suggestions?
Activation Lock
http://support.apple.com/kb/PH13695 -
My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.
your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the edit>
preferences>devices and check for the backup
to put the ipod into recovery mode disconnect the ipod from the computer
power down the ipod
press and hold the home button than plug the device in and the itunes should give a message that states
itunes has detected an ipod in recovery mode and must first be restored before it can be used
than click the restore option in the summary page and issue resolved -
i bought an iphone 5, i am giving my itouch to my daughter. I set up an itunes account for her, and would like to let her keep the music and apps on the itouch plus give her her own account to add to the itouch. how do I do this.
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
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My daughter blocked her ipad and it doesn't work. What i can do to unlock it?
my daughter blocked her ipad and it doesn't work. What can I do to unlock it?
You have double post. Check your other post for the answer.
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A camera icon (with the ends cut off) is on my lock screen, and it wont open the camera app. how do i fix this? does anyone else have this problem with the iphone 4s?
What do you mean "with the ends cut off"?
You swipe the screen upwards starting on this icon to open the camera app. -
Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?
The warranty is only good in the country of purchase.
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After creating a playlist, it becomes locked or frozeen and I cannot move the songs around in different order.
Select the very first column header (above the numbers) and then try it.
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When I open Safari, it just hangs up. I cant get to the menu to reset and i cannot find the apple.safari.plist folder in the preferences folder. Anyone have any suggestion?
Alright, I figured it out. I found the Preferences.plist in the ~/Library/Preferences/SystemConfiguration folder. I deleted it and restarted my macbook. Now Safari works!
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I have a 64 GB iPod that is full. My mother has a 128GB iPod that is largely empty. I want to take my Music library and put it on her iPod, and take her library and put it on my iPod. How do I do this?
Are you currently Syncing the iPod's with their own iTunes Library? Since the iPod Classic has to get it's content by this method, I assume that you are doing so for the 120GB iPod and I take it that it is a Classic.
If you are, then simply connect the iPod to the other Library.
If the content of the iPod Touch (which I assume is what the 64GB iPod is) is not all in an iTunes library - i.e. you purchased music and Apps on the Touch and have not yet Synced those to an iTunes Library, then you need to do that first. Bear in mind though, that the Apps cannot run on an iPod Classic. -
my 10 year old daughter locked my ipad with a passcde
Guess someone's going to be punished. Thanks for sharing this.
Did you have a support issue we can help you with? Did you actually READ the article you referenced in your post? -
my mother has an iPad and wants a nook app so she can download nook books to her iPad and she wants me to remove my apple acct from her iPad i set it up now it asks for my acct info how do i take the acct off of the iPad???
Yes, actually there is a free Nook app. It does not offer in app book purchases, but syncs to the Barnes and Noble account (book are actually purchased from the web site and then downloaded in the app).
https://itunes.apple.com/us/app/nook/id373582546?mt=8
To remove your ID and replace with hers will depend on the extent of functionality you want to do this for:
Open the Settings App and change the ID in the following areas as they apply:
iTunes and App Store
iCloud
Messages
FaceTime -
My daughter forgets her passcode and it's disabled the device?
Hello
My 8 year old daughter put a pass code on her ipod touch and now she forgets what it is. The device reads iPod is disabled, connect to iTunes. However it will not let me connect to itunes because it says her device is locked and that we must enter a passcode. How do you fix this issue?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hi my mom is using an ipad 2 and shes turning 65yo now and not a techie so she diddnt mind the email and she already forgot the password. so she visited my brother in canada my brother decided to update my moms ipad into ios7 ver but sadly we gotten a problem we need to retrieve the email and the password we cant activate the ipad. we do the best we can ask inquire and google everything. is there a way? we are scared coz other people my think that we stole it i know its the new security feature of the ios7 but honestly its an honest mistake. can you help me?
Hi lydiagems,
It sounds like you may be having issues with Activation Lock (one of the new security features you mentioned in iOS 7). If so, you may find the following article helpful:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Regards,
- Brenden
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