HT1212 I'm trying to restore my iPhone but it's saying it's disabled for 22,000,000 minutes!
I lost my iphone 4 about 2 months ago and the battery died before I could use Find My iphone. I thought I lost it competely so I got a new phone, and iphone 5 this time. After another three weeks of buying the new phone I found my old one just in a bookbag I forgot I'd used. I thought it would be cool now to use the old phone as just an ipod but when I turned it on (after a good charge) all it displayed was the word iphone and the apple logo. It wouldn't even let me put my passcode in. I took it to Best Buy today to find out what was wrong with it, but they didn't even know. They had to restart it twice and it finally came up with the red disabled warning. It says, "try again in 22,744,982 minutes. Ummmm, I'll be about 80 years old when I can log back into my iphone. Best Buy told me just to reset it on iTunes. But here I am and iTunes wants me to put in my security passcode in order to access my phone, which brings me back to the same warning.....This is a vicious loop, a Catch 22, and I don't know what to do now. Any ideas?? Thanks in advance.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software.
And, if this fails:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Similar Messages
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I am trying to restore my iphone but it freezes with the message waiting for iphone
My daughter iphone 4 appeard to crash, so i t
hvae tried to restore it thru itunes, however, after it has updated the software etc it apears to stop with the message in itunes "Waiting for iphone" having attempted this twice after restarting both phone and mac it appears not to have made a differencerecovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?
iOS: Unable to update or restore
-
i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device -
I am trying to restore my iphone but it has been stuck at the apple logo with the progress bar and it shows no signs of loading at all. What should I do?
Hello kuukua.b,
Thanks for using Apple Support Communities.
Please try to restart and reset your iPhone by following the steps below, and then resume your restore process.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
I'm trying to restore my iPhone, but every time I plug it in to my computer it doesn't show up in iTunes. Someone please help?!?!
Hey nataliexcupcakes,
If your iPhone isn't appearing under Devices in iTunes after you connect it, and it can't be restored, you'll want to follow along with this article for a resolution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
David -
TS3694 i have tried to restore my iphone but keep getting error 1015 any suggestions
i have tried to restore my iphone but keep getting error 1015 any suggestion
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
-
I'd tried to restored my iphone but after that its just display the apple logo and nothing to work on?
Hello there, Shaneol10.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If the iPhone still isnt recognized, refer to these documents (depending on which Operating System you are using)
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I made a new apple ID and im trying to restore my iphone but it wont sync to itunes
I made a new apple ID and im trying to restore my iphone but it wont sync to itunes and my iphone is disabled. I forgot all my stuff to the account i used on the phone. HELP ME PLEASE
http://support.apple.com/kb/ts4451
-
I'm installing the new OS and iPhone is asking for a password to "restore" my iPhone, but I've never used a password for the phone and don't know what it is! Can anyone help??
You selected Encrypt iPhone Backups in iTunes. Then you entered a password.
It would be that specific password it is asking for.
See here:
https://discussions.apple.com/thread/3284065?start=0&tstart=0 -
help, im trying to update my iphone but it kept saying connect to itunes, i have updated, run the file over and over but its still stuck to connect to itunes, wat can i do? thanx
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work -
I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
-
im trying to restore my iphone to its factory settings but im having an error apear 1015 can any one help me ??
That error indicates the phone is jailbroken or otherwise hacked.
VERY rarely, it indicates a critical hardware failure.
Discussing hacked or jailbroken phones is forbidden here by the terms of service.
I'm afraid you're on your own. -
I have tried to restore my iphone but all i get is error 1015 anyone help please
i have tried to restore my iphone 3 but all i get is error 1015
http://support.apple.com/kb/TS3694#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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