HT1212 My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?
My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?
Use recovery mode, you might need to do it a few times.
http://support.apple.com/kb/HT1808
Similar Messages
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
While updating Apple TV now unit is locked up. Tried resetting with remote no help. Connected to iTunes Apple TV comes up to reset but when you hit reset fails and said it can't find any apple tv
Dear Brian:
Create a Play List in iTunes.
Control-Click and open "Export" in the highlighted Playlist in iTunes.
With "Export" opened:
1. Click on "Format" and choose "M3U";
2. In "Save As" name your "WhatEverNamePlaylist.m3u"; and
3. In "Where" tell the program where to send your "WhatEverNamePlaylist.m3u".
You are done creating the Playlist.m3u in iTunes.
Open "Subsonic Web Page".
Left hand column open "Import playlist".
In "Import playlist" click "Choose File" and open the "WhatEverNamePlaylist.m3u"; you created in iTunes.
The "WhatEverNamePlaylist.m3u" should now occupy the space between "Choose File" and "OK".
Click "OK".
The file should now be in the "Playlist" on the left. -
when i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me! i love my ipad sooo much.....!!!
Try this first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that does not help, you may have to restore your iPad.
iTunes: Backing up, updating and restoring iOS software.
If that doesn't work - You will have to use recovery mode
iPad: Unable to update or restore -
when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
I was updating my iphone 5 for know software and when I plugged in my iphone everything was fine. Then a error came up and I unplugged my iphone. Know my phone froze with the screen showing itunes plug in with USB cord. I cant get it off that image and I don't know what to do
Hello there Stmalo23,
I would recommend reseting the iPhone using this procedure.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting http://support.apple.com/kb/ht1430
When the reset is done the phone will return to recovery mode. Here is some info about recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808.
All the very best,
Sterling -
i tried to restore it but itunes wont even show my device it saids my ipod has a passcode that needs to be unlocked but i cant unlock it because it saids it is disabled for 21,581,522
Place the iPod in recoverymode and then restore the iPod from its syncing computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
It keeps saying to unlock my ipod when i connect to itunes but i cant do it because my ipod odesnt display anything
Try to connect in recovery mode, explained in this article: iOS: Unable to update or restore
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I am on my computer at the IStore and there was an offer to update my Iphone and I selected the download. The update was downloading and then there was an error message and now my Iphone 4 is recovery mode. I don't want to loose all my existing stuff on my phone. What shall I do?
You should never update without making sure that everything is on your computer.
If your iphone is recovery mode, then everything on it is already lost.
If you are using your iphone as designed, then everything is on your computer, just sync it back. -
Hi, umm so anyways my ipod is about 2 years old now and i think the reason why it started to malfunction in the first place was because i had too much stuff on my ipod, apps, movies, and junk. But now i took it to the apple store and they were able to restore my ipod but when i go home it goes bad again and i try ot restore it on my laptop and it says it can't restore it. (11) and another thing is that when i try to turn my ipod on, it turns on to the apple logo then all of a sudden theres suppose to be the unlock screen but instead a black screen with a tiny loading sign in the middle and it keeps buffering and it never turns on. and then it shuts off with a white screen and then does the same exact thing for like 10 minutes. please help me. I dont know what to do. and my dad will be very ****** if it cant be helped..D:
Maybe here:
http://www.windowserrorhelps.com/itunes-error-11-how-can-i-fix-itunes-error-11-i nstantly
Is the iPod jailbroken? -
My pod is literally not breathing, no screen display no matter what, I've tried everything, wondering if there's anything I've missed :( please help
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
Please help. iTunes says to restore phone but then an error occurs while..
When I plug in my phone to my computer, it tells me it cannot read the phone and that I need to restore my phone. I press ok and then restore and it finishes extracting the software but ends there and another window pops up and says iTunes cannot restore iPhone "iPhone" error -18.
I cannot update any songs onto my phone or change any media on it because I cannot sync it. Please help me.
Oh, and one more. Whenever I try to play a song or video at a random part in the song/video the audio will stop for five seconds and then it will switch to next song in playlist or exit out of that video. If you fastforward past that 5 second time period for each song (each song has a different place where it stops) you can listen to the rest of the song. I have tried restarting my phone and reinstalling iTunes but nothing seems to work. AND its not just this particular phone. This is a replacement because my old one wouldn't turn on but before that problem occured this audio problem was still existing.
Thank youAssuming you have not unlocked or otherwise hacked the phone with 3rd party software check the following:
1. You are using a USB 2 port and not USB 1.1
2. You connect directly to a USB port on the computer, and not to a USB hub.
3. You are not running Vista 64 bit.
4. You are using iTunes v 7.5
If you pass all of these try a Recovery. Reboot your computer, launch iTunes, then hold the HOME button while putting the phone in the cradle. Continue to hold the Home button until the phone displays a message saying it is in Recovery mode. Then wait until you get an error or it finishes restoring. DO NOT remove the phone from the cradle before one of these two events happens.
If it still doesn't work take it to an Apple store or call Apple support. -
please help me. I have shut my phone off for about 5 minutes then turned it back on and still says the samething when I open my apps and my mail. Any help would be great.
Try http://support.apple.com/kb/HT1808.
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Somebody help!
I need my phone and its stuck in a black screen mode with only that circulating light thing in the middle
SOMEBODY HELP!!!Try resetting it: hold on/off and home buttons simultaneously 10-15 seconds until you see the Apple logo, release and wait for it to restart.
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Moving this discussion to the Photoshop General Discussion forum.
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