Ipod Touch 5th Generation 32 Gb was dropped into toilet 3 days ago, has been sitting and occasionally tried to be turned on. Any way to save it?
3 days agoI dropped it in the toilet and then immediately dried it off. I tried to plug it in to my computer to back it up but no go. For the first ten minutes I tried turning it on and off but it would not work. I decided to let it sit and hoped it would work eventually. Now it does nothing. 2 days ago it would make sounds on the lock screen but wouldn't show anything on the screen and when it was connected to my computer at this time my computer said it was malfunctioned. Is there anyway possible to save it now? Or can I send it to Apple to have it fixed for a fee? If I do will it still have all the memory, data, songs, and apps? Sorry for all the questions any information will be helpful.
Place it in a sealed container with uncooked rice for 5 days or so and change the rice periodically.
Then as necessary:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $19 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
Similar Messages
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Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.
No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
If i have a shattered ipod touch 4th ggeneration and i trade it in at Apple Store for the ipod touch 5th generation Will they take it even though it is shattered? and will i get my 10% recycling thing?
As far as recycling, they will take one, dead or alive, so I assume a shattered one would qualify just as well.
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screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in. looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
hello i recently bought an ipod 5g from a friend i had just met, I took the ipod home and factory reset it, but when i try to sign in is says i have to sign into the account that was used to set it up. i have no way to contact her because she moved to arizona to live with her grandparents . i have no way to get the email or password i need help.!!!!!!!!!!!!!!!!!! someone please.!!!!!!!!!!
Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!
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HT4363 Ipod touch 5th generation plays only audio of videos
Hi,
My new Ipod touch 5th generation that was released in October 2012 does not play video images in tv through Apple tv. It plays the audio of the video, but no images. How can I get it to play you tube videos with images? My Ipad has no problem connecting with the Apple tv and videos play without an issue. Help please!!
RegardsAgreed, but the dents are extremely minor, its not like the entire case is cracked and its coming off, or the screens broken. It's just a slight chip. And ispite it being so minor they have declined the replacement.
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So I was using my iPod Touch 5th generation and the charger wouldnt charge it and it died then while it was in the process of tuening back on the apple logo dissapeered and it kept on turning on and off so i put it into DFU mode and it said to plug it into itunes to i did and it said i had to restore it to use it but when i tried to restore it it brought up ," Couldnt restore ipod, error code (9) " ..... and i have tried 3 different USB cables and two different computers and USB ports and i have no clue what to do so i would like help from anyone please that would be awesome!!!!
Thank you,
ZacZac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software -
I recently brought an IPod touch 5th generation from online. When I saw it online it looked as if it had back camera but it doesn't. I was wondering if I could visit an Apple UK store to exchange it for one that does have back camera??
Apple have never accepted trade-ins agains the cost of a new device. You will need to sell the one you bought and apply the proceeds to the model you want.
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I just got a ipod touch 5th generation and i was wondering if you can or how to take a picture while your recording a video?
https://itunes.apple.com/us/app/videosnap-taking-still-photo/id552270851?mt=8
The manual does not show that feature natively for the iPod. Later iPhones and iPads have that feature natively. -
I downloaded and synced Sherlock Holmes and start trek 3009 just fine on my iPod touch 2nd generation before years back. I manually download and sync all my stuff. But iTunes won't let me click and drop and then sync any of my downloaded digital copies to my iPod touch 5th generation. Help please
Do they play in iTunes on the computer?
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I tried connecting my Ipod Touch 5th generation to the internet via ad-hoc from my windows 7 laptop. My iPod was connected to the internet but just in a moment. Then it disconnects. I tried so many other option such as creating another ad-hoc from other laptop but still the same result. Is there something wrong with my iPod? this is so frustrating. I've been using ipod touch 4th gen before I got the 5th and connecting to the internet via ad-hoc was never a problem for me. Would someone help me?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
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How do I get my ipod touch 5th generation to always use my car speakers when I plug it into the USB port?
If the problem occurs after you restore it to factory defaults/new iPod then it is likely a hardware problem. I would make an appointment at the Genius Bar of an Apple store.
-
My ipod touch 5th generation wont charge or turn on at all,
i upgraded to iOS 6.1.3 and after that my ipod started having trouble charging, at first i though the lightning cable was the problem so i bought 2 more lightning cable chargers and my ipod still would'nt charge, so it died. now the only thing my ipod does is when i try to turn it on it shows the apple logo and then the screen goes off and does it again for a few times and then the screen stays off and my ipod gets really hot but wont turn on for the rest of the day help!!The hotness indicate a hardware problem.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it to Apple.
Apple - Support - iPod - Service FAQ
If not abused Apple will exchange it for a refurbished one at no coast. otherwise the exchange price is $149. -
I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?
If "just" is less than 14 days, you can return your iPod to Apple for a full refund.
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Ipod touch 5th generation had to be backed up to itunes to transfer data from old iPod.Itunes backup deleted and no longer used now no longer able to be recognize my new iPod on windows or itunes. HELP.
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
Peace, Clyde
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