HT1267 MY PHONE HAB BROKEN DOWN AND I CANNOT POWER IT UP TO FIND IS NUMBERS, HOW DO I FIND OUT IF MY WARENTY IS STILL IN DATE??
some one help me please!!!!
If you know your serial number type it into this link https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also try to reset your iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
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The same 5 devices with one account, one is broken down and bought a new one
hi,
my question is:
i have the same 5 devices on my itunes account, and one of this devices is broken down, and I buy a new one. Now the problem: There are only 5 same devices for one account, can I delete one of theses devices to use the new one with this account?
lg swengi1991it's not real the problem, but i'm interested whta to do in this situation.
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Yes, it is entirely possible.
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My iphone just shut down and i cannot get it started again
my iphone just shut down and i cannot get it started again
Hey Barry,
It really depends on the circumstances. If you haven't powered your phone off yourself for quite some time, sometimes kinks can just happen and this sounds like one of them. Every so often on mine I will have to use this method but it is in the very minority of occasions. -
Safari keeps shutting down and giving me an error every time i open it how can I fix this??
Safari keeps shutting down and giving me an error every time i open it how can I fix this?? This is the error message i get.
Process: Safari [121]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.2 (6533.18.5)
Build Info: WebBrowser-75331805~5
Code Type: X86-64 (Native)
Parent Process: launchd [87]
Date/Time: 2011-05-09 13:20:22.560 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 4207 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 1387 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 52B175C7-7A05-4083-8A25-8273F28F58EE
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Safari 0x0000000100172323 0x100000000 + 1516323
1 com.apple.Safari 0x000000010019fc20 0x100000000 + 1702944
2 com.apple.JavaScriptCore 0x00007fff89035246 JSC::JSCallbackFunction::call(JSC::ExecState*, JSC::JSObject*, JSC::JSValue, JSC::ArgList const&) + 358
3 com.apple.JavaScriptCore 0x00007fff88fe72ff cti_op_call_NotJSFunction + 415
4 ??? 0x000053c05f7e7879 0 + 92085700950137
5 com.apple.JavaScriptCore 0x00007fff890633ac JSC::Interpreter::execute(JSC::FunctionExecutable*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 508
6 ??? 0x0000000114fdcec0 0 + 4647145152
7 ??? 0x0000000118de3c30 0 + 4712184880
8 com.apple.JavaScriptCore 0x00007fff8906f690 JSC::JSCallbackObject<JSC::JSObject>::~JSCallbackObject() + 0
9 ??? 0x894918ec83485355 0 + 9892465460589908821
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8509816a kevent + 10
1 libSystem.B.dylib 0x00007fff8509a03d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85099d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8509983e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85099168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85099005 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff83bb4d49 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff83bb0e4c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 3: Safari: CertRevocationChecker
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8578207f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff857030a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85098f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8509939c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85099005 start_wqthread + 13
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff850c2e92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff83a94498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88f0c400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83f067a1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 9: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88f0c400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be849 0x100000000 + 1828937
4 com.apple.Safari 0x000000010004750b 0x100000000 + 292107
5 com.apple.Safari 0x0000000100047389 0x100000000 + 291721
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000118add588 rbx: 0x0000000118add588 rcx: 0x0000000114fed840 rdx: 0x0000000118add588
rdi: 0x0000000117615e10 rsi: 0x00007fff5fbfe220 rbp: 0x00007fff5fbfe1f0 rsp: 0x00007fff5fbfe100
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000118a71800 r11: 0x000000000000003f
r12: 0x00000001130623a0 r13: 0x0000000117615e10 r14: 0x0000000000000003 r15: 0x0000000114fed840
rip: 0x0000000100172323 rfl: 0x0000000000010206 cr2: 0x0000000000000068
Binary Images:
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0x7fff88d55000 - 0x7fff88d5bff7 IOSurface ??? (???) <EAD87C9F-BADC-7116-4ADD-0B0679459D24> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88d5c000 - 0x7fff88ddafff com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88ee8000 - 0x7fff88ef9ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff88efa000 - 0x7fff890e2ff7 com.apple.JavaScriptCore 6533.18 (6533.18.1) <C6F7B4E1-1DF6-414A-5A17-B334A814B2A0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff890e3000 - 0x7fff89173fff com.apple.SearchKit 1.3.0 (1.3.0) <3403E658-A54E-A79A-12EB-E090E8743984> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000You can update to Safari 6 ...
Click here > Safari Quits Every Time Opened: Apple Support Communities
Then click the link posted by: gregoryfromcork
That will automatically download this file > Safari6Lion.pkg.download
Now quit Safari.
Go to your Downloads folder and double click that file and follow the instructions for installing.
Then restart your Mac, try Safari. -
hello!!! I have my I phone screen all black and I cannot see nothing!! do you know or do you have an idea about what's happened?
Connect your phone to the wall socket and press and hold display off and on button along with home button for over 10 seconds till Apple logo appears.
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IPad suddenly shut down and couldn't power up!!! Please hellllllllp!
Playing with my iPad, suddenly shut down. Then couldn't power up!!! Why? is it os issue or bug? Anyone have this issue? So sad...
well here someone from the netherlands, same happend to me.... but i waited for 10 minutes...en more and more, may ipad sundenly is down and is not power up again...
i just played for 15 minutes in total with it. i get the ipad 64gb this weekend.
installed itunes, and he wants to upgrade to version 4.2 i did this, meaby this is the problem? sorry for the bad english, i will translate for dutch people to who has the same problems..... is there a otherway to start up again the ipad?
thnx a lot
tags ipad gaat ineens uit en start niet meer op -
icloud is down! cannot receive or send email. anyone else? PDT. Support says it's down and they cannot do anything about it.
http://www.apple.com/support/icloud/systemstatus/
Everyone is having issues -
My MacBook Pro shut it self down and will not power up
It shut itself down and will not power up. Battery was charged
I have (had) a brand new late2013 13" MacBook Pro that my wife and I really splurged on. It had the 512 gb (over 500, I know that) SSD hard drive, improved processor, and chose to stick with 8 gb of ram. In other words, we dropped close to $2000 on that notebook.
Within a week, it started doing what you are explaining. In fact, during one of the forced shutdowns, I was prompted to send an error message to apple. My wife wanted nothing to do with it, but I chose to anyway. Thankfully I did. When I couldn't take the frustrating shutdowns anymore I took it to the apple store.
AWESOME PEOPLE!!!! Granted I have been a PC guy my whole life. That started to change with my first really thick iPod in 2002. Slowly, the iPad and Apple TV made appearances in my house. My wife (an artist) then came in the picture and I am now and have been an apple guy, w/o the window sticker of course. My interaction with the apple store workers only increased my stoke.
SEND ERROR MESSAGES TO APPLE IF PROMPTED TO DO SO.
As I said, I went against wife and sent one to apple. The apple tech was able to figure out what was wrong immediately considering a copy was kept on my MBP, and because it was day 30 (really was) since purchase, he switched out with BRAND NEW UNIT! No refurb, no hassle!
All was fine until it did it again. Basically, if my computer sat on but was idle, it would go to sleep as we had instructed it to do in the energy savings preference page. Normally, to reawaken MBP, all we needed to do was tap space bar.
Like the first one we traded in, no luck. We would actually have to try and power up with power button, and even the apple techs found it frustrating as we had. Thankfully it did it in front of them as well.
Now is the kicker. Our contact felt incredibly bad, along with store manager, that this was now the third visit we have had to make involving a brand new computer. The manager wanted to make it up to us. I feel like her solution went so far beyond my expectations, I will never own another brand again.
She took all of our merchandise we bought for the 13" MBP, (bag, 12 south vertical stand, etc) and let us pick what ever replacements we wanted for the 15" MBP she was giving us. YEP, A 15"!
due to the fact that we specifically purchased the larger SSD in the 13", the entry level 15" did not offer the larger SSD drive. That saint of a manager moved us into the quad core, I7 with 16gb of ram!!! The only stipulation is that we pay for the apple care. When I thought it was truly over, she had one last surprise and charged only the difference between the apple care prices.
Good things happen to everyone else, always. Happy to report I finally had my turn.
I am not saying you will make out as well as I did, but if it is shutting down, especially in the first 30 days of ownership, send every report to apple it asks you to (for ease of retrieval by Mac employee) and trust they will do right by you. New computers should not shutoff for no reason, and the great thing is, they agree!
Considering my initial purchase for my 13" MBP came to around (off my head $1850 with apple care).
I now own the very high end $2599.00 15" because the SSD hd was comparable to mine.
I can't stress this part enough. I NEVER ONCE RAISED MY VOICE! I was a little upset but never complained once. I was completely understanding and never asked for anything above getting the first computer I paid for to work properly.
THANK YOU APPLE!!!!!THANK YOU APPLE!!!!! THANK YOU APPLE!!!!!
Bring your faulty computer in, send all error messages to apple, and most importantly remember that the young 22yr old standing in front of you there didn't build it. It's not his fault. Work with him with respect and apples philosophy will shine brightly.
FWIW, all of the service techs I spoke with at the Genius Bar are very aware of this situation and all feel an update is headed down the pipeline soon.
Good luck all! -
Why are some songs on my phone in pale text and I cannot play them
Why are some songs on my phone in pale text and I cannot play them
the songs are in the libraryI had the same problem when only about 5% of my 11,000 song collection on my Ipad would play after downloading OS 7.0. I re synced my Ipad with ITunes on my MacBook selecting no music and all of the music was erased from the Ipad. I then re-synched it selecting all music, all songs re-loaded, and all songs play just fine.
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I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?
If you have your MBP charger, try a SMC reset:
http://support.apple.com/en-us/HT201295
If no success, make an appointment at an Apple store genius bar.
Ciao. -
IPhone 4, shut down and will not power back on
iPhone 4 shut down and will not power back up
Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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How can I buy Photoshop CC and not rent the software? [was: buy]
HOW CAN I BUY PHOTOSHOP CC AND NOT RENT THE SOFT WARE
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Any way to present standard text in response to a Lync message sent to a distribution group?
Our company uses MOC/Lync as a way for employees to engage the Tier 1 Help Desk with questions. The Tier 1 Help Desk is setup as a distribution list and employees send a MOC message to that distribution list. When there is a broad system issue, the
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Any advice on what to do about these two items? Should I just trash the current versions until the fixes are available rather than risk hacker problems? Are there viable alternatives to these two products?
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"...cannot use the application "Address Book.app" with 'leopard.'...????
I get the message: "You cannot use the application "Address Book.app" with this version of Mac OS X. "What does this mean, wat do I do? Do I lose my address book.?
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Hello I cannot seem to get my airport to connect to a network
Hello< the airport in my notebook will not connect to my network. I just reconfigured the router (a linksys router) and my sisters macbook connects fine but mine does not. The airport is on and when i try to put in the WPA password i get the color