HT1320 My ipod classic displays the apple logo then transitions to an "x" inside a circle, with the support website underneath. What's that?
I am trying to get into the ipod to save the files, if, in fact, there are any files left. I have followed the steps in the "support steps" all the way through the "Services" inputs. But I still can not get the unit to reset to the point where I can retrieve my files. Whenever it is that it does show in iTunes (and it doesn't always), there is a message that says that the unit should be restored. Restoring will delete all files. So it suggests that I backup the files on the unit. If I can't see the files, for the previously stated reasons, how can I possibly "back up" any files?
As you can see, I need HELP!!!!!!!
Hello dhhatfield,
After reviewing your post, it sounds like you have a red x on the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod Displays a Red "X" Icon - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
Similar Messages
-
IS MY IPOD DEAD?!?!?!?!?
I think I have the previous iPod Classic with a black glossy front and I am pretty sure it is glass at the front. My problem is that the
iPod does not turn on. Every time I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a
warning sign along with the Apple support website. At the same time I can hear the internal mechanics which is also very loud. I have attempted
to charge it as well as connecting it to itunes but no success. Could you please help?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi!
I purchased my AppleTV in Miami, but I live in Argentina.
I have not been able to get my device running correctly, and altough I've read tons of things online, I still have no solution to my problem.
Here's the thing: after everything's plugged in and ON, I see the Apple logo briefly, then the TV displays a sign that says no signal, check pwoer cords and power source.
But everything is plugged in and connected properly, otherwise, I doubt I'd be seeing the apple logo, right?
I tried changing the HDMI cable, reversing the ends, switching ports, hard resetting the ATV, and trying a different TV. No luck.
I read there is some issue with Samsung TVs, and most LED and LCD tvs down here are Samsung.
On the other hand, I cannot return it or exchange it, since I bought it in the states.
Oh! One of the tvs I tried it on displays a little sign that reads "connected at 1280x720 @60hz", and only THEN, goes to the "no signal" sign.
Please!!! I am being driven up the walls here.... HELP!!Try this:
Change the Apple TV resolution:
Press and hold the Menu and Up button on your Apple Remote for six seconds.
The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals.
Press Play on the Apple Remote to keep the current resolution or Select to manually cycle to the next resolution. -
I have an older model iPhone 3GS. This morning I awoke to a screen that shows the iTunes logo with a USB cord underneath. The AT&T IT person says that I need to do a reset through the iTunes website but I cant find where I need to be. Can anyone offer any suggestions?
I am having the same problem and it is even bigger.
When opening a 1-page PDF in iBooks and sending it via mail it is sent inline as preview, but the recipient cannot open the file anymore. Also on iPad and iPhone there is no "open in" possible.
Somehow the mail app does destroy the file. What is going wrong? -
My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
Please help me out as this is very irritating. This has been happening for the last 20-30 minutes. It had roughly half battery left.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello,
I need help before i go to the apple store for help.
My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
What do i need to do.
Thank you for your help.
regards,
Mario
PS. The OS I am not sure do not remember exactly.- Reboot the computer
- Try another USB port
- Try another cable try another cable
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Can someone please help with my issue listed - My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo. Tried reset option/troubleshoot several times. Also wont show up on computer at all when I plug in to USB.
Any tips are very much appreciated.Place the iPod Touch into DFU mode. This will be similar to what the factory would do to install the iOS onto new iOS devices.
Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
To place your iOS device into DFU mode.
First connect you iOS device to you computer.
Open iTunes if not already open
Now turn off your iOS device using the power swipe.
Press the home and sleep button on your iOS device for 10 seconds.
Release the sleep button but carry on holding down the home button. For another 10 seconds.
Your iOS device should now be on DFU. Click on restore and iTunes will download the latest iOS for your device.
Hopefully that sorts it if not, you will have to go to a service centre or call Apple Care up and get them to collect it and repair it. (replace it) Or go into an Apple Store. -
Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
-
My ipod turns on shows the apple logo, then turn into a white screen until it dies.
I was updating my ipod and it was almost complete, it restarted and the loading bar under the logo stopped. Then the ipod restarted again and now when it turns on it shows the apple logo, then turns into a white screen until it dies. After I charge it again it does the same thing automatically. Ive tried to restart and restore it but it wont work. What do I do? I've tried all the troubleshooting and nothing is helping. The screen is also cracked, this wasnt the cause because it worked fine for 3 months after it was cracked.
See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful that indicates a hardware problem. It could be that the damage started with the drop that also caused the cracked screen and the damage progress to the problem you have now. An example would a cracked that has finally progressed to it causing the problem. -
I Mac freeze: When powered on all I get is a blank white screen with the apple logo. No "beach ball" nothing more. Tried all the usual restarts. Help?
Tried all the usual restarts. Help?
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
===========
Your profile is a complete blank!!!!
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.*** -
my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help
Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going onmariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on. -
My iPad air would not start. Only show the apple logo then no reaction after that.
My iPad air would not start. Only show the apple logo then no reaction after that. This is already the 2nd time. Last time I sent back to the service center and they said it is the system problem and reset the system and charge me for the service because they said it is not a hardware problem. It happened less then 30 days and same problem again. Can someone please send me the hard-reset step so I can try myself before I send back to the service center again? thanks
Here's the hard reset info:
http://www.hard-reset.com/apple-ipad-hard-reset.html
Post something about what happened with your visit. -
My iPad mini keeps turning itself off and then the apple logo keeps flashing constantly, i have charged it fully and restored it many times. what can i do?
If you have restored to factory settings and started as new, there is nothing more that you can do on your own. Make an appointment at an Apple Store and ask them for help. You might have a hardware problem and the Apple Store techs will be able to determine that.
-
my iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% battery what would i do im very tensed please help ...
Hello s0ha1b
If all you get is the Apple logo and it powering off, then the next step is to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up, then you can put that on there to once the restore is complete.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
Maybe you are looking for
-
Hi friends, How to underline a word in ABAP reporting like MS-Word? Name : <u>Thayalan </u> Age : <u> 30</u> Thanks & Regards, Thayalan
-
Completely removing iTunes, QT, etc. made no difference. Win7 32 bit SP1, Home Premium. My user account is Administrator; running the installer "as Administrator" (r-click..) also fails. The error text is less than helpful... anyone else seen this on
-
We have a website which currently uses frames. This website is not an e-commerce and will not be an e-commerce site. This website is heavy on showing product. If you would like to view the site it is: http://www.aaglobalind.com Our site is hosted on
-
Star Schema Dimension Hierarchy Changes Over Time
Say you have a dimension hierarchy with the level Department that has a child level Division. The Sales Division belonged to the Financials Department up until July 9th, 2011, after which it was moved to the Marketing Department. How can you make i
-
Hi All, I need some help to tune some sql. My sql is used in a procedure. Sql is not static. Its where clause is getting changed and input is coming from UI. So I have to create Dynamic SQL. I am returning the result using alias. You will apply filte