HT1325 purchased song on itunes a week ago and it still won't download (but i'm invoiced for it by apple and i can't delete it).
i don't even care if i'm credited for the faulty download, i just want to delete the song so that it doesn't block/delay other downloads. if anyone can lmknow how to delete this song that i purchased and that won't download...thank you.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us
Similar Messages
-
I purchased a song of iTunes last night. It says it has successfully downloaded but only plays the first second of a 2.43min song. How do I fix this or get a refund?
If the store in your country does allow it, try to download the song again, see this support article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise report a problem with your purchase. Sign into the iTunes Store and view your purchase history in your account section. Beside the recently bought song should be a link "Report a problem".
Regards
Léonie -
I bought several songs from the the Itunes Store. All seemed to download, but one song will play only about half-way through, and then skips on to the next song. This happens on my laptop and my IPOD. What do i do?
delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How can I get them back if they are on my iCloud, and why doe this happen?
Hello, vanchamber.
Thank you for visiting Apple Support Communities.
If you are missing purchased media, you can download this media again by following the steps in the article below.
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
Not matching purchased songs in iTunes match
I purched a sampler of sons from iTunes, but when I signed up for iTunes Match it did not match this sampler album.
Bob Clark wrote:
Problems include:
- over 1000 songs labeled uploaded when they should be matched.
- often some songs from the same album are matched and others uploaded
- albums purchased from the itunes store sometimes show some songs matched, some purchased, some ineligible, and some removed, sometimes all for single album.
These are realities of the iTunes Match service. No, that isn't satisfying, I agree. However just because a track is available in the store does not mean that track will "match" to what is in your library. Apple's matching algorithyms are based on a variety of criteria which we have been able to determine include the waveform of the song, file size, song length and probably other things we are not aware of. If a track doesn't meet these criteria it isn't matched.
As to why purchased music might be "matched" instead of "purchased" this is a little easier to answer because it is directly related to what is available in your store purchase history. So if you have an album that has 6 "purchased" tracks and 2 "matched" this generally means the tracks are no longer in your purchase history. Even if that same album is available in the store it may not be the same files you originally purchased. For example I have a copy of The Rolling Stones' Black and Blue in my library that I purchased from the iTunes store. This album is still on the store, but it is no longer in my purchase history because the copyright owner made changes at some point and remove the exact version of the files I originally purchased. So now this album in "matched" in my library and it not available for me to download it again. Again, this is frustrating and not satisfying and I voiced my extreme displeasure to the iTunes Store rep that I was originally working with about this policy but it is what it is and there's not anything I can do about it so I live with it and make sure I have backups.
The hiding/unhiding trick can sometimes work to restore missing tracks to albums in your purchase history but my success rate has been rather low. YMMV.
So, if you are looking at iTunes Match with the expectation that it will "match" 100% of the non-iTunes purchases in your library you will be disappointed. At this time there really is no way for and end-user to force a song to "match." -
I bought a song on itunes a while ago and I couldn’t back up my ipod because I needed more storage. Once my ipod was updated, ALL of my memory was deleted (since it wasn’t backed up) and I couldn't get my song back without paying for it again. Is there a way to retrieve it without paying for the second time?
Just follow these instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy -
All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?
Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day! -
I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again
If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option -
So some of my purchased songs from iTunes are not syncing to my iPhone. Is there a setting or format issue? If so, how do I change it? The songs show up on my iPhone as if they synced, but do not play. There is an icon to the right saying it needs to be downloaded from iCloud and when I click it, it wont download.
See this older thread for a few possible solutions.
https://discussions.apple.com/thread/3924425?tstart=30
B-rock -
I do I transfer songs for my purchased songs from iTunes into my iPad. I no longer have a laptop but have a iPad I I see my purchased songs in the IPad but do not know how to transfer them to the iPod. Please help.
If you have an iPod Touch running iOS 4.3.3 or later, you can download the songs in the purchased tab of iTunes on the iPod.
http://support.apple.com/kb/ht2519 -
how do you transfer purchased songs from itunes that you bought on your computer to your iphone? PLEASE HEP!!!
Just follow the steps in this article:
www.apple.com/support/kb/ht1351 -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.
-
I purchased songs from Itunes store and I would like to record a CD to my parents with specific songs but when introduce the cd a message appears that the songs are not in MP3 format, how could I convert them?
Hello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it
Maybe you are looking for
-
Photos in albums get mixed in camera roll on iPhone 6P
Hello I've been using IFTTT to save my instagram pictures in an album but the thing is those pics get in the camera roll too, how can I separate them and keep each in its place. I've been using iPhone 6 plus and the latest IOS 8.1.1.
-
Can you expand the number of LAN ports the Time Capsule has?
I have a recently purchased a Time Capsule and am wondering if you could use something like a splicer to add more LAN ports to the device.
-
I recently updated my iTunes on my Windows 7 laptop to iTunes 10.4.1.10, my windows taskbar is on the top of my screen and whenever iTunes launches - or is maximized - the buttons on the top of the iTunes window (File, Edit, View, Controls, etc) is c
-
ORA-06502 when downloading report via BI Publisher
I'm getting this error when trying to export an interactive or standard report using the BI Publisher report server. It doesn't happen on all reports, but I'm not sure what could be causing the error. The result is an excel file with the message: <pr
-
My i pad is start going hang sometimes.. How can I fix it?
Guys my i pad is going hang