I purchased a song of iTunes last night. It says it has successfully downloaded but only plays the first second of a 2.43min song. How do I fix this or get a refund?

If the store in your country does allow it, try to download the song again, see this support article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise report a problem with your purchase. Sign into the iTunes Store and view your purchase history in your account section. Beside the recently bought song should be a link "Report a problem".
Regards
Léonie

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My CDs load into itunes but only play the first few second of each song.

When I try to play CDs from itunes only the first few seconds play. I can play CDs from windows media player. At one time I was able to play CDs from itunes.

This might be better answered over in the Importing & Burning in iTunes for Windows forums.
http://discussions.apple.com/thread.jspa?messageID=1430761&#1430761
Run the iTunes Help menu > Run CD Diagnostics... command and post the results there.

TS1424 The song I just downloaded is only playing the first minute. How can this be fixed?

I just finnished downloading a song from the iTunes store. However, when I tried to play it only the first minute played. Will I have to download it again or is there something else I need to do to get the whole song to play?

Click the little cloud icon next to the track to download the complete track to your hard drive, rather than playing a sample from the itunes store. I had the same problem until I figured this out...

My purchased TV show says "downloaded" but only plays a few seconds of the program.

Why does my puchased TV show download only a few seconds of the show--it says "Downloaded"

Ah, figured it out. Had to completely delete the song from my purchases - put it in the recycle bin. Found it in the store, hit the Buy button, prompt said I already had bought it, and asked if I wanted to download it. Worked this time.
Thanks

HT1498 I had error 8008 come up on my downloaded file. It won't let me download what I paid for? How do I fix this or get a refund?

Error of 8008 comes up with my downloaded file. How do I fix this on my Apple TV or how to get my money back?

gbraye,
Is a single month student subscription an option, or using another computer?
The failure to download is owing to the facts that you can only have a trial once, and the Adobe system is based on identifying through the computer.

HT203167 I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

Hello hmcc44,
You may need to delete the items from your iTunes Library, then redownload them.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

HT3204 i bought and downloaded a song from itunes store and it said it was complete but will only play the first 14 seconds of the song then it cuts off. what should i do to retrieve the rest of the song?

I bought a song from the itunes store and downloaded it and it said download was complete but when i go to play the song it will only play the first 14seconds of it then it cuts off. what should I do to retrieve the rest of the song?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT1725 Hi, I'm pretty new to itunes. I bought a song and it downloaded, but will only play the first 3 seconds? Any idea how I get it to play the rest of the tune?

Hi, I'm pretty new to itunes. I bought a song and it downloaded, but will only play the first 3 seconds? Any idea how I get it to play the rest of the tune?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix?

I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix it or refresh them so i can listen to them fully?
How do I get the songs to fully play? Or can i refresh the songs and redownload them?

See Repair security permissions for iTunes for Windows.
tt2

After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the original file could not be found. How do I fix this?

After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?

Hey waltee911,
It sounds like you're seeing something similar to this picture:
If that's the case, the following article has troubleshooting steps to solve the issue:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

To import all songs on the CD, click Yes in the window that appears. iTunes starts importing the CD.---I am using a Dell and can't import the CD I need because the window doesn't automatically pop up. How do I fix this? Any thoughts?

"To import all songs on the CD, click Yes in the window that appears. iTunes starts importing the CD."
I am using a Dell and can't import the CD I need because the window doesn't automatically pop up. How do I fix this? Any thoughts?

You could try my script ConvertFormat and see if you like the results. Would be easier than inserting the CDs and correcting the tag info again. Just be aware this is a one-way trip. Once you've thrown away some quality to shrink the files you can't get it back without going back to the source. You may better off investing in a bigger drive.
If you just want to squeeze more on the iPod you can use the built-in iTunes option to convert files to a lower bitrate as they are added to the device.
tt2

TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS1717 I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

TS3297 I downloaded a song but it did not download properly and only the first 5 seconds of the song plays. How do you fix this and get the entire song downloaded?

I purchased a song and when downloading there was an error. No error on the other 8 songs just one and now only plays the first 5 seconds of the song. How do you fix this and do the download again so the entire song is downloaded? Thanks!

Delete the song from your library and re-download it from the Purchases section of the iTunes Store.
http://support.apple.com/kb/PH12491

I have downloaded a song but it only plays the first 15 seconds... help?

I have downloaded a song but it only plays the first 15 seconds. My internet connection was fine so the download completed. I followed advice and checked 'Get Info' on the song- the start and finish times are correct. What is the problem? Where can I get a refund?
Thanks

Update your iTunes to the latest 10.6.3 and see if it rectifies the issue.

I purchased a song of iTunes last night. It says it has successfully downloaded but only plays the first second of a 2.43min song. How do I fix this or get a refund?

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