HT1329 ***? I tried this and now I can't access my music on ANY computer, nor from my ipod! I'm literally crying :)

Why can't I have my iTunes library on two computers? I have turned on Home Sharing, followed the directions in this article, got the cloud turned on

This is not an uncommon problem. Check out http://www.consumeraffairs.com/news04/2008/09/itunes_glitch.html and http://maba.wordpress.com/2006/09/19/itunes-7-might-delete-your-files-silently/
(1) what kind of computer do you have? (2) when did you upgrade, and (3) about how many files did you lose?

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HT4859 i recently got the iphone 4s. and also got a new HP laptop. I connected my iphone for the first time on my computer and now i can't access my music on my device, any ideas?

I need help with my music. I got the Iphone 4s and plugged it in my new computer..I can see the list of my songs but as soon as i click to listen to it.. jumps into next song and I can't play any of them. I did my back up to Icloud yesterday..but not sure how to restore from that back up..also would like to have all this songs transfered to my computer
thank you

Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.

Toolbar Not Visible: Had to hide by toolbar and now I can't access it. I don't like the Yahoo Toolbar and I can't get rid of it. I've tried RT DBL Click on the open space which takes me back to Yahoo TB. Can't find

Had to hide by toolbar and now I can't access it. I don't like the Yahoo Toolbar and I can't get rid of it. I've tried RT DBL Click on the open space which only takes me back to Yahoo TB. Can't find anything in the Computer Controls to address this. Any Suggestions??

you have a ps cs4 license for mac and you have some way of finding your serial number.
if yes, download an install the installation file. if you already have the installation file, what is its name and file extension? (eg, if it's one file, it should be a dmg file.)
if you need the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Apple replaced my hard drive (1tb seagate) and now I can't access my Microsoft office because the license was compromised. is this fixable? or will we be adding this to the list of lawsuits..

apple replaced my hard drive (1tb seagate) and now I can't access my Microsoft office because the license was compromised. is this fixable? or will we be adding this to the list of lawsuits..

You can reinstall MS using your install disk(s) and the original registration key(s).
As for your threat, you might want to read the Software License Agreement as well as the Hardware warranty. They are available here:
http://www.apple.com/legal/sla/
Here is an excerpt from the SLA:
8. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE APPLE SOFTWARE AND ANY SERVICES PERFORMED BY OR THROUGH THE APPLE SOFTWARE (COLLECTIVELY “SERVICES”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 8 and 9) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. APPLE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLE SOFTWARE AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE APPLE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLE SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR- FREE, THAT ANY SERVICES WILL CONTINUE TO BE MADE AVAILABLE, THAT THE APPLE SOFTWARE OR SERVICES WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES, OR THAT DEFECTS IN THE APPLE SOFTWARE OR SERVICES WILL BE CORRECTED. INSTALLATION OF THIS SOFTWARE MAY AFFECT THE USABILITY OF THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES. YOU FURTHER ACKNOWLEDGE THAT THE APPLE SOFTWARE AND SERVICES ARE NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLE SOFTWARE OR SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE APPLE SOFTWARE OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
9. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL APPLE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APPLE SOFTWARE AND SERVICES OR ANY THIRD PARTY SOFTWARE OR APPLICATIONS IN CONJUNCTION WITH THE APPLE SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

I deleted my cookies and now i can't access gmail facebook and other sites

i deleted my cookies and now i can't access gmail facebook and other sites

Thanks, but I tried that and was directed to set up a new password which I did. But, it still wouldn't let me go to my existing Gmail. I was asked to set up Gmail account. I also tried accessing my Gmail from Yahoo. Failed. Someone suggested setting up another Gmail address so that when you logged on it would ask you which Gmail to open. This didn't work and only made the problem worse. Google Help is no help. I guess the only way to access Gmail is with my iPad, but it just isn't right!

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

I just upgraded to premium and now I can't hear my music

I just upgraded to premium and now I can't hear my music. And add to join premium keeps popping up when I try to listen but I'd already joined. Very frustrating. How do I get in touch with someone?

Hello: Is this happening on an iPhone or a Windows PC as both posts have different systems posted about?

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks Jo

Run Software Update, wait till all the updates have finished downloading then restart the mac.

Installed iTunes 9 as advised and now I can't access store

Hi, just installed iTunes 9 and advised when trying to purchase a film and now I can't access the store. I can access my account etc but just get a blank screen when trying to access store! Have tried technical support but they say it's my computer's problem. Why? when I was on the iTunes store 10 minutes previous! Have limited computer knowledge but any help would be appreciated as I'm about to be flying and need some new films!

I have exactly the same problem. I haven't had access to the iTunes Store since upgrading to 9.0.1 nearly two months ago and none of the suggested fixes have worked for me. I use iolo as my firewall. Does anyone have any ideas?
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 4300
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number
Current user is an administrator.
The current local date and time is 2009-10-29 07:43:00.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E6040F81-0D24-49D2-BF10-A1C14EF963E4}
Description: 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) - Packet Scheduler Miniport
IP Address: 99.141.197.14
Subnet Mask: 255.255.255.0
Default Gateway: 99.141.197.15
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Oct 29 07:41:34 2009
Lease Expires: Thu Oct 29 07:51:34 2009
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-10-29 07:28:11.

I've updated my iphone 3gs from iOS 5 to iOS 6 and now I can't access the internet on 3g, can anybody help??

I've updated my iphone 3gs from iOS 5 to iOS 6 and now I can't access the internet on 3g, can anybody help??

I don't follow your instructions... mine goes Settings->General->Cellular and from there it's just on/off options for Cellular Data, Enable 3G, Data Roaming, etc. Or I could go Settings->General->Profile APN Carrier Settings but when I click that it just shows as verified but no Visual Voice APN or MMS Settings. If I click More Details it goes to Signing Certificate which has a bunch of parameters for unlockit.co.nz but I am unable to change anything.
I just updated my iphone 3GS to IOS 6 and my internet (wifi and 3G), voice and text all work, but the only thing I can't do is send/receive pictures via text message. I am using At&t prepaid sim. I tried turning off the phone completely but I'm trying to avoid a complete restore.. at least until I can understand the problem better! Any help would be appreciated!
Thank you!

HT201342 i changed my email address and now I can not access iCloud because the old address keeps popping up.

i changed my email address and now I can not access iCloud because the old address keeps popping up.

Is this happening on your iOS device or your Mac?
And is the iOS device or Mac signed into the old ID ("email") in Settings>iCloud (System Preferences>iCloud)?

I recently changed my internet provider and now I can't access any files on my time capsule.

I recently changed my internet provider from Bell to Rogers and now I can't access my files on my Time Capsule.
When I click on Finder, it shows up as a Shared Drive. Unfortunately, when I select it, the folder shows up blank. I know the "Data" folder I'd created is there since Time Capsule is able to backup to it and iTunes is still downloading my music to that folder. How do I fix this?
The wireless network works too since all my devices are able to connect to it.
Help, please!

NVM: Found out all I had to do was reboot my Macbook Pro.

Downloaded ios6 and now I can't access my videos, any suggestions?

I've just downloaded iOS6 and now I can't access my purchased videos. There are still on the iPad but I can't view them. Any suggestions?

Hi Sue2⃣,
If you are having an issue with getting your email on your iPad, I would suggest that you troubleshoot using the steps in this article -
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

I lost my images from my hard drive and now I can not access them in Lightroom. What can I do?

I lost my images from my hard drive and now I can not access them in Lightroom. What can I do?

Your images are truly no longer present on the hard drive(s)? Have you had your operating system do a search for them?
If such a search fails to find them, here's what I would do, in order
Look in the trash can/recycle bin
Restore from backups
If you don't have backups ... well, why not? ... find a program on the internet called an "undelete utility" (free versons are available) and then download and install it and run it. If you are going to do this, then do not perform any other tasks on your computer except find the program, download it (if possible to a different drive than the photos were stored on), install it (if possible to a different drive than the photos were stored on), and run it. In the future, you will need to commit to making regular backups of your photos and of your Lightroom catalog file, no excuses.
If that doesn't work, but the thumbnails still appear in Lightroom, you can probably recover the thumbnails from Lightroom via a plug-in, but these would be low-resolution versions of your photos, if you really need instructions on this step, write back

HT1329 ***? I tried this and now I can't access my music on ANY computer, nor from my ipod! I'm literally crying :)

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