HT1338 I'm using 10.5.8 and I am unable to update further through my system updates. When I click on it, it says that there are no updates available. How do I download 10.6 and up?

Is there any way for me to update further or is it something I'll have to purchase? I'm willing to purchase further updates, just not sure how.

So we know more about it...
At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1

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I can't transfer my photos to my PC -it says that there are no photos available to download (I have over 2000 photos on my iphone)

I can't transfer my photos to my PC -it says that there are no photos available to download (I have over 2000 photos on my iphone).
I have followed all the Apple steps in order to trasnfer to your PC but my computer is not rexognizing that there are any photos on my phone.
Pleas help -I have no memoy, I can't even download apps

Try following these directions:
Connect the iOS device to the computer.
Choose Start > Computer.
Double-click the logo for the device to browse its camera folders.
Navigate to [iOS device]\Internal Storage\DCIM\100APPLE.
Manually copy the content in this folder to your computer, wherever you would like to store it.
Disconnect your device. Open the Camera Roll and manually delete all the pictures from the iPhone Camera Roll that you just imported.
If you still need help, please don't hesitate to ask.

I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my p

I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my paid plan in two computers?

Hi Susan,
Please refer to the help document to fix this issue:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
You may also refer to the thread as below:
creative cloud software says my free trial has expired, but I have a paid subscription
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I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

HT1848 Hi! I am new to i-phone and have a 3gs. I need to update software as itunes will not let me purchase without one. When I go to update it says that there are purchases that have not been downloaded into my library! Am totally confused! Help!!

Hi!
Am totally new to iphone and have a 3gs. Am trying to upodate software as in the itunes store it says that I need to to purchase. When I try to update a message says that there are purchases that hav not been down loaded to my library? As far as I know I haven't purchased anything from itunes as it would not let me until i upgraded! Totally confused would it be anything to do with purchases made on my computer through e-bay? Please help me someone as am terrified to upgrade until I know what this message means.
Would really appreciate any help please.
Many thanks
p.s How do you know what operating system you are on?

http://support.apple.com/kb/HT4972

Hej. My Mac air says that there are 687mb of photos in use. But i have deletet all my pics and i have no photos on my mac.

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If you have some applications, it could easily be clipart that was included. Even MS Office has folders of clipart. 687 MB isn't all that much these days, if you have a few apps that include some.

Why does my iphone 6 show 700 songs on it and itunes says that there are no songs on my phone?

why does my iphone 6 show 700 songs on it and itunes says that there are no songs on my phone?

The "streaming" that iTunes Match does is not the traditional streaming we are used to. iOS 6 actually downloads the song to non-permanent memory on the iOS device in a cache. The advantage of this is it then makes the tracks available for listening to again without having to stream it again. You can clear out the cache by either power cycling the device or disabling/enabling iTM. I prefer doing the former.

HT201302 Even though there are over 200 photos on my ipad, after trying both methods of importing and connecting with a lead, a message appears saying that there are no photos on this device. Any ideas?

Even though there are over 200 photos on my ipad, after trying both methods of importing and connecting with a lead, a message appears saying that there are no photos on this device. Any ideas?

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Photos that were synced to your iPad by connecting to your syncing computer cannot be copied back this way as the master file for those photos are on the syncing computer.

Ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!

ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!

Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If within warranty (yours is since the warranty is one year) and not abused, Apple will exchange it at no cost.

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When I connect my ipad to the computer and click import photos and videos, the computer says that there are no photos or videos on the ipad it says the file is empty I can't even add anything to the file!!!!!

It looks like the card may be the problem, and your best bet is to try the Card Reader - this will make the card accessible by the Finder and you may be able to drag the pics off to the desktop or, at worst, try recover the pics with an app like MediaRecover
Regards
TD

Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?

Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?

Hi,
We would like to investigate what's going on but we will need more information from you. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch.

HT5945 Why does Instal Java SE 6 keep popping up and when I attempt to install it says that there is a problem with the internet connection ??? Please help

I keep getting a pop up reminder to install Java SE 6. When I attempt to install it an error occurs saying that there is a internet connection problem and the Java cannot be intalled. This thing pops up every 15 minutes. Am I doing something wrong? Thanks for any help

OK, so you don't have a working iTunes.
What I would like to do now is to try installing each iTunes component separately.
First uninstall the 5 iTunes programs that you have installed.
You should have iTunesSetup.exe saved in a folder on your PC, probably in the downloads folder. If not download and save it now.
Open the folder containing iTunessetup.exe with explorer.
Next open notepad and copy the following 3 lines into it.
md temp
itunessetup /extract temp
pause
Save the file as extract.bat into the same folder that contains the itunes installer.
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Apple Application Support
Bonjour
Apple Mobile Device Support
Apple Software Update
Quicktime
iTunes
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My MacBook's fan is operating very high and I am able to hear it. Also my battery will not charge. I am told that there are no batteries available

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Welcome to Apple Support Communities.
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http://support.apple.com/kb/HT3964
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Apple still sells original-equipment batteries for most models from the Apple Store online.
Another reliable source of Mac products is OtherWorldComputing (www.macsales.com).
And some people choose to purchase batteries from what I consider to be less-reliable sources such as eBay.

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> How to use your iPod to move your music to a new computer
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See this article: iTunes: Finding lost media and downloads
B-rock

HT1338 I'm using 10.5.8 and I am unable to update further through my system updates. When I click on it, it says that there are no updates available. How do I download 10.6 and up?

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