HT1349 I can not update my iTunes on my PC. The update gets to 42.60MB and all it tells me to do is download manually which I do and it still doesn't work. All it say is that an error occured with no code number while instaling updates.

I need help trying to update my iTunes. I have Windows 7 and it will not allow me to update my download. It is very frustrating. I have tried all the support options but have gotten no where with it.

Have you tried downloading the installer directly from http://www.apple.com/itunes ?

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HT201413 I keep error 9 when i try to restore my Ipod 5.It seems to be that my device disconnects during the restore process, then error messege pops up. I have updated the security settings on my pc and it still doesn't work.

Error 9 pops up when trying to restore Ipod 5. The problem seems to be that my ipod disconnects during the restore process. My ipod is stuck in restore mode so I can't access its update serever. I have already updated my pc and its security settings. Is there anything else i can try?

Hello AS234,
This error is typically indicative of a conflict with installed security software.
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Allen

HT1766 I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved

I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved. Can anyone help?

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

i want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

I plugged my phone into my computer for the first time and it restarted my whole phone so now all my apps say waiting put I'm let my phone sync a view different times and it still doesn't work. Has anyone else had this problem?

I plugged my phone into my computer for the first time and it restarted my whole phone so now all my apps say waiting put I'm let my phone sync a view different times and it still doesn't work. Has anyone else had this problem?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

TS1406 I read all of this, and did each step and mine still doesn't work. It still says "iTunesSetup.exe is not a valid Win32 application". What's next?

I read all of this, and did each step and mine still doesn't work. It still says "iTunesSetup.exe is not a valid Win32 application". What's next?

Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system som

I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system some how. How can I retrieve these images? Is there a re boot for lightroom? Need help ASAP!

You have probably moved the files outside of Lightroom. The images you see in LR are previews that were made before you moved the files.
Do a search for the files/folders using your computers operating system. (Explorer/Finder)
Once you have found them, you can point LR to the right location.

HT201407 i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

Where did you buy this iPhone and how did you unlock it?

On any page that I have to log in Firefox stops responding and has to shut down. I've tried resetting it and it still doesn't work.

I've been having this problem for a while now and I can't seem to fix it. Any time I log into any page, Firefox says not responding and I have to restart it. I have to run all of firefox in safe mode if I log out of my email or facebook. I've tried resetting FF and it still doesn't work.

''' "I have to run all of firefox in safe mode if I log out of my email or facebook. " '''
Please explain what you mean by '''all of firefox'''. You're either running in the Firefox SafeMode or you're not. There's no "all" or partial SafeMode.
Please see this: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

I downloaded norton internet security and it says I need firefox 4 to opperate correctly. I went to your site and downloaded lateset version and Norton still doesn't work . How do I get version 4

I downloaded norton internet security and it says I need firefox 4 to opperate correctly. I went to your site and downloaded lateset version and Norton still doesn't work . How do I get version 4 so that my computer and I are protected?

How can I go back to version 3? Thanx.

I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?

I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?

IF you had icloud backups and Camera Roll turned on in Settings on the wet phone, then you can restore that backup to an iOS device, but not a computer.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Once you get a replacement phone...
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

HT1600 After updating my apple tv last night, it has stopped working. The light blinks but there is no input to the tv. I have reset it multiple times, have unplugged it, and it still doesn't work. What can I do?

After updating my apple tv last night, it has stopped working. The light blinks but there is no input to the tv. I have reset it multiple times, have unplugged it, and it still doesn't work. What can I do?

connect it by usb to your computer and restore it's firmware from itunes on the very same computer

HT1657 I downloaded a movie and it plays without sound. All other videos and music play fine. I down loaded it 2x and it still doesn't work.

I downloaded a movie and it plays without sound. All other videos and music play fine. I down loaded it 2x and it still doesn't work.

Hi, thank you for your consern,
I have Window Vista...Im not to computer friendly when it comes to deep details about the systems so I dont really know if its 32 or 64 bit but I did see that it is 919 bytes.
I WAS able to see the videos before the upgrade and the flash animation does NOT rotate in red F.

I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

Sorry to hear about this problem. What site are you trying to log in on? Is it a Mozilla site? Usually you don't need to register or sign in to a Mozilla site to use Firefox. Usually you can just go straight to where you want to go.

HT1349 I can not update my iTunes on my PC. The update gets to 42.60MB and all it tells me to do is download manually which I do and it still doesn't work. All it say is that an error occured with no code number while instaling updates.

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