I had my iphone stolen and it was a brand new replacement so i dont have the serial number. Can apple provide me with the serial number? since it should be on their records

so my iphone 5 kept crashing and i brought it to the apple store and got a new replacement phone. Unfortunately for me the next day it got stolen, i have the find my iphone app but it says my device is offline so i cant track it nor can i wipe the contents. I have blocked my sim, but someone told me that i could get the product itself blocked so that the horrible theif cannot use it at all. Since it was a replacement product and i lieterally just got it i dont have the serial or imei number to get it blocked. Would apple have a record of the replacement devices number? i tried using the online chat but it wont work becausae i dont have the serial number or anything. thanks in advance for your help.

nobody can track anything using a serial number really
IMEI number carrier can track a device with but only way to do it is when the police bring a warrent
find my iphone service which have to be activated before the device was stolen is what normal people can do

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