HT1349 My itunes account has been hacked? I can't access my account or any support thru itunes. I have reset my password but I need to get info from support about my account

Why can't I get help from support???
Apple has my account with over $100 in the account and now it's gone and no one will talk to me???
What do I do???
and..this is an itunes problem,
I have 2 iphones, 4 ipods...but it's ITUNES!!! It's been hacked and apple acts like it's so incapable of being hacked!!!
I NEED HELP....where's my money in my account???
this is the best apple can do, i'm sorry but this aint no support service!!!
goodbye

I can login to my account, after that I see message
Your account has been closed
It looks like the Terms of Use may have been violated. To have our support team look into this, please click the support link below.
<input class="UiButton default" style="line-height:19px;color:#ffffff;font-family:'Segoe UI Web Semibold', 'Segoe UI Web Regular', 'Segoe UI', 'Segoe UI Symbol', HelveticaNeue-Medium, 'Helvetica Neue', Arial, sans-serif;height:2.142em;padding:4px 12px
5px;margin:0px 0.5em 0px 0px;cursor:pointer;min-width:6em;background-color:#0072c6;border:0px;" type="button" value="More info" />
So How Can go to my mail box? I already changed my password 3 time in this week.
What can I do or What I have to do?
When I go to Security info I'll got this massage but my email er*****@live.com
have been closed also (Can't login to that mail).
We're not ready for you yet
Your 30 day waiting period ends on 1/15/2014. Please continue to wait and we'll send you an email when you can sign back in.
If you've regained access to your old security info listed before, click "I found my security info" to get back in to your account and cancel any changes.
Your old security info
er*****@live.com

Similar Messages

My account has been hacked, what can i do ?

My I tunes account has been hacked, the password has been changed and the contact email has been changed as well. What can I do ?

Then you may have to ask Apple to just shut down the account. Also let your bank know. Contact iTunes Support as well. Good luck

HT1694 My hotmail account has been hacked what can I do

I believe my hotmail account has been hacked so what can I do.

Contact Microsoft, as Hotmail is their service. This is the Apple website.

TS1646 I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

You can't delete an account, and all of the account's downloads will remain tied to the account.
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you haven't already done so then you may want to contact iTunes Support to let them know : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 my account has been hacked.. what should I do.. there are several charges that are not mine!!

my account has been hacked.. what should i do.. there are several charges that i did not do..

If you haven't already done so then change your account's password e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com
You can also contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201303 Hi my iTunes account has been hacked by someone in Canada, they downloaded a game called "Game of War fire age" the game is free but the in app purchases are up to £69.99 each time for gold I am very concerned about the security of ITunes at this

My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.

i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.

My Itunes store account has been hacked twice in two days. I have changed my password. Its hard to get ahold of support. Has anyone else delt with this problem.

My Itunes account has been hacked twice. Yesterday I thought I had it taken care of. My account was refunded and I changed my password. I woke up this morning and it has been hacked again. I can not get ahold of support at this time. has anyone else dealt succesfully with this type of problem.

Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

HT1918 my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

Have you contacted your card issuer to cancel that card and changed your iTunes account password ? You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My friend itune account has been hack by someone . so he don't have password or security questions answers.So he want to delete his itune account because he can't signout his icloud account on his iphone.somebody help us!!

My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
somebody help us!!
sorry for my some mistake in descussion because i am bad in english.

Welcome to the Apple community moonlight94.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Please Help!!! My friend Account has been hacked.

Please Help!!! My friend Account has been hacked, and mail too, so we can't change passowrd. we don't know what to do. For now we want Skype team to block that accaount. How it is possible?

AmonRa-88 wrote:
Please Help!!! My friend Account has been hacked, and mail too, so we can't change passowrd. we don't know what to do. For now we want Skype team to block that accaount. How it is possible?
ask them to open the link below to report their hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

HELP my account has been hack and i cannot restore...

hi,
my account has been hacked and i am unable to restore my password. for some reason when i used the token it said an error has accured and contact support... when i clicked on the link nothing happended.
im stressed coz i have received an email that my card has been blocked coz someone has been trying to use it on another account!!!! what is going on with skype security?????? 8 years i had this account and 0 problems
E.

you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

My premium account has been hacked, please help ASAP!

Apparently my Spotify account has been hacked last night and the password & email address have been changed so I can't reset my password. My hacked account is "mrouhiai" I created this new account "mrouhiai_2" to post this message to this forum. I have never shared my account with anyone, and my email has not been compromised. I can prove my identity in many ways if necessary. This new account I've just created is using my old email from the original account. You should be able to verify these details easily. Case #: 03363771

Same here, today somebody changed my account norre01 e.mail address. Now it is [email protected] and I can't reset my password anymore (I tried, didn't got any e-mail). I still can access my account through Facebook login I changed my FB password, their security check didn't find any abnormal activity on my FB account.I sent also message to Customer Support, but probably it takes time. Kind regards PS! Off-topic question; is it possible to recover people/artist whom i following list?

HT4865 My mac.me account has been hacked. What do I need to do?

I have received the following message notification report. Since I never sent the email I guess my account has been hacked. I have changed my password but assume this isn't enough to protect my account. Thanks for your prompt advice
Your message cannot be delivered to the following recipients:
Recipient address:
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;554 5.7.1 Message rejected under suspicion of SPAM FOCwxntfL1-FQH0D19m
Remote system: dns;mx.yandex.ru (TCP|17.172.81.0|42863|93.158.134.89|25) (mxfront6m.mail.yandex.net [Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru])
Recipient address:
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;554 5.7.1 Message rejected under suspicion of SPAM FOCwxntfL1-FQH0D19m
Remote system: dns;mx.yandex.ru (TCP|17.172.81.0|42863|93.158.134.89|25) (mxfront6m.mail.yandex.net [Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru])
<Email Edited by Host>

That does not mean your account has been hacked.
All it means is that some spammer has attached your email address to some email he sent. That is incredibly easy to do (just change the From: address) and does not require access to your account.
Spammers do this all the time. There's nothing you can do about it. Just delete the bounced emails and it will subside when the spammers move on to other email addresses.

My account has been hacked, and I have been charge...

I have just found out my old skype account has been hacked within the last few days. The hackers added two pakistan subscriptions and my debit card attached to my account was charged $49.99 and $29.99. I immediately cancelled the subscriptions and changed my password. What else should I do, and how do I get my debit card charges reversed? Please help. This is very frustrating. Thank you.

you can visit the link below for suggestions regarding hacked/compromised accounts;
http://community.skype.com/t5/Security-Privacy-Trust-and/Suggestions-on-how-to-handle-Hacked-Skype-A...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

My Account has been hacked, the Hackers buyed expensive Apps - What should i do?

My Account has been hacked, the Hackers buyed expensive Apps - What should i do?
Any Tipps? I tried to contact the Apple Support, but i still doesnt recieve an answer...

Change your password.
Alert your credit card company and ask them about reimbursement.

HT1349 My itunes account has been hacked? I can't access my account or any support thru itunes. I have reset my password but I need to get info from support about my account

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