HT1349 Recovering an iphone 4S

I am really stuck, I have an iphone 4S which i tried to update to ios 6. It failed and went into recovery mode, it then failed and wouldn't restore so now i can't use the phone. The really helpful apple support team need a serial number which i can't access because i can't use my iphone, its not on the packaging and i don't have the receipt. Is there anything i can do to restore my iphone. I have updated itunes and my security software which was suggested on the support page but still it won't restore. It says error -1 when i try to restore. Is there anything else i can try??? Thanks,

Look on the back of the device near the bottom. The serial number should be etched on it.
How to find the serial number of your Apple hardware product

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