HT1351 I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When i hooked up my ipod it didnt automatically sync my songs on my ipod with the library. How do I do this manually?

I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When I hooked up my ipod it did not transfer my songs from my ipod to my itunes library. How do I do this?

iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod. You cannot use iTunes to transfer song files from iPod to computer (except for songs purchsed from the iTunes Store).
However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your new iTunes library. (Going forward, you should use a backup strategy, and include your iTunes data in what gets backed up. Then, you would be able to recover your complete iTunes library, including things like playlists and ratings.)

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After updating my iMac to 10.9.2 it has deleted my excel and word, plus I can no longer connect my Epson printer, I can't even reload it with the disc, how can I fix this?

We updated our computer a while back to 10.9.2, but once it was complete we no longer use excel or word as the files were missing for them, plus our epson printer wouldn't work, it said something like the files for this printer could not be found, we tried to reload the printer using the disc as the printer was less than a year old but the computer would not load it probably, I called epson and they replied that there was a problem with the update and has done something to the mac driver, has anyone else had a problem with this update? and can it be sorted

Don't use the CD--it is almost always out of date. Just add the printer using Print & Scan System Prefs and it should find the correct drivers.
If not, go to the Epson website and download the current ones.
If you need the bundled software that comes on the CD, download it from Epson.
What version of Office was it? 2004 won't run on any OS after 10.6. Office 2008 and 2011 will run.
However, it should not have deleted any of your Documents.
If it was Office 2008 or 2011, try reinstalling it. I've found that Microsoft products have a hard time with change. It's like when you remove the pagoda from a goldfish bowl. To the goldfish, the world around them has changed and they freak out. Sometimes you can calm down the Microsoft products by reinstalling them.

I dissonected my ipod when i was uploading my ipod with the new software

I dissonected my ipod when i was uploading my ipod with the new software 6.1 or watever and like now it has a black and white screen like a mini. i turn ut on it has the folder onit that says go to apple/ipod support thing then it shuts off. i tried restoring it and it says error. please help me cause it is really starting to make me mad.

Try this following it exactly:
Reset your iPod.
1) Slide the lock button to ON.
2) Slide the lock button to OFF.
3) Press 'menu' and 'centre' button together for several seconds.
4) When you see the Apple, press and hold the 'centre' and 'play/pause' buttons for several seconds.

I have an ipad, when I watch a video the audio does not match up with the video, how can I fix this?

I have an ipad and when I watch a video the audio does not match up with the video, how can I fix this?

Hello there, graciecloyd.
The following Knowledge Base article offers a few steps to try when an application is not functioning as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
On Step 2, close all applicaitons that are open. On Step 3, if the restart doesn't help resolve the issue, you may also want to try the Reset step in that article as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Lightroom comes with a recently purchased camera, but no instructions or info is included with the camera. how do I get this software?

lightroom comes with a recently purchased camera, but no instructions or info is included with the camera. how do I get this software?

Ask the people who sold you the camera and lightroom. They should send you details.
Bob frost

If I was to get a new computer and transfer all my music from my itunes on my old computer to hard drive then to my new computer and itunes, could I make a new itunes account on my new computer and still be able to use my old songs?

If I was to get a new computer and transfer all my music from my itunes on my old computer to hard drive then to my new computer and itunes, could I make a new itunes account on my new computer and still be able to use my old songs?
I am getting a new computer and I know I can transfer my music on my old computer to my new one with a hard drive but me and brother currently share an account and I would like my own, once I get a new computer can I make a new account on my new itunes and still be able to keep my old music and be able to sync it and play it etc?? Anyone with information on this would be muchly appreciated!!! Thank you in advance! Oh and I currently have a windows but will be getting a mac book pro most likely

The music sync is one one way - computer to ipod. The exception is itunes purchases. File>Transfer Purchases
Have you failed to maintain a backup copy of your computer?

HT201269 I downloaded new music into my ipod touch and now when i go on my ipod touch the old music i had on there is like i cant hear them but they are there still

i downloaded new music on my ipod touch today and now when i go on my ipod touch the old music i had on there i cant listen to them no more because they arent there but still there like i could still see the names of them

Are they grayed out?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
You can also try deleting all music by:
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I'm new to Mac, have had for approx. I put my iPhone and iPad and my wifes in iTunes and now when i start my system on. I now have a Guest user show up at the log on screen. Is this normal. And how can I take it off.   Tried the help and no luck

I'm new to Mac, have had for approx. I put my iPhone and iPad and my wifes in iTunes and now when i start my system on. I now have a Guest user show up at the log on screen. Is this normal. And how can I take it off.   Tried the help and no luck

Tatanka11 wrote:
I'm new to Mac,...
Then... You may find these Links of Interest and Value...
Show me how to set up my Mac.
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/     Switching from PC
http://www.apple.com/findouthow/mac/
Enjoy your Mac...

HT2216 I am on OSX 10.7.5 and recently had to reinstall it due to 'mail' not working correctly. That problem was resolved but now my I can't use the 'right click' function on the apple usb mouse. Any clues?

I am on OSX 10.7.5 and recently had to reinstall it due to 'mail' not working correctly. That problem was resolved but now my I can't use the 'right click' function on the apple usb mouse. I only have a previous version re-install disc as I bought the latest OSX off the app store. Any help gratefully received?

Hmmm, no, no drivers needed, now it sounds like a bad install... unless you might have some old Mouse software installed???
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

I just recently purchased an iMac and would like to transfer songs from my iPod to the mac how do i do this

I just purchased Imac and would like to transfer my ipod music to the imac, how do I do this? The mac takes all songs puchased but not the music i loaded from my cd's

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

HT1751 Hi. I want to transfer my iTunes library from my pc to either my new MacBook Air or ideally to an external hard drive that I use as a backup for my Air. I would want to be able to sync the iPod with the library on the hard drive. I

Hi there
I would like to transfer my iTunes library from my PC to my MacBook Air or if possible to an external hard drive that I use to back up my Air.
I understand that you can't use the same hard drive for PC and Mac.
Would really like to do away with the PC and sync the iPod to the Air.
Am about to purchase a new iPod nano as my Classic is broken.
Would appreciate any feedback please!!

You can't write to it because it's formatted as NTFS which OS X will read but not write to. If you want to continue using the drive with both a PC and OS X you will need to download and install NTFS-3G so you can then write to it from your Mac. You can get NTFS-3G at:
http://www.macupdate.com/app/mac/24481/ntfs-3g
If you want to use the drive exclusively with your Mac then move the data off it and reformat it in Disk Utility (Applications - Utilities - Disk Utilities) as Mac OS Extended (Journaled.)

HT204406 Hard Drive wiped out - Can I rebuild the library with iTunes Match?

My hard drive and external back of my entire music library (15,000+ songs) were completely deleted. I would like to recover this in some way other than loading each single CD one at a time again. I have iTunes Match so I was wondering if there is someway for me to rebuild my library via download from the cloud or something so that I can maintain a new physical copy of the files on my computer again? Or will I have to do this from my iPod?

Hello Mclary101,
Thanks for your question! Im sorry to hear about your computer but it sounds like you had iTunes Match turned on before this happened. You should be able to use this article to get your music in iTunes Match re downloaded:
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
To add a computer to iTunes Match
Open the latest version of iTunes on the computer you intend to add. You can download the latest version of iTunes here.
Sign in with the Apple ID you use with iTunes Match.
Choose Store > Turn On iTunes Match.
Click the Add This Computer button.
When prompted, enter your Apple ID password.
iTunes will automatically begin scanning your computer's library for matches.
A status indicator will allow you to track progress. You may also manually pause and resume the process at any time by clicking the Stop or Start button.
Once iTunes has completed matching and uploading your iTunes library, your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your computer.
Thank you for using Apple Support Communities.
Regards,
Sterling

Hard drive wiped out - can i restore songs from my ipod back to my computer

My computer hard drive is completly wiped out and my itunes back up with all my music is gone.
Is there a way to take what is on my ipod and transfer back to my new computer?

Check out the instructions/suggestions here.
Music from iPod to computer.
There's also another method. I've successfully tested this across several different Windows PCs.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), there's Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
The above methods will depend on what version of iTunes you are running.
I can't vouch that any of them will work with iTunes version 7.

Hard drive wiped out, load ipod into itunes

I just had my hard drive crash, and i have reloaded my operating system, and all my programs. How can i load everything off of my ipod into my newly loaded itunes.

If you know you are going to be wiping the drive before hand, then I would say definitely try to make a backup of your iTunes folder now just in case. But to answer your specific question about iPod to computer transfer...
Copying from iPod to Computer thread...
http://discussions.apple.com/thread.jspa?messageID=3037814
http://discussions.apple.com/message.jspa?messageID=797432
Also these useful internet articles...
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/help/2005/01/2waystreet/
iPod: Frequently Asked Questions
http://docs.info.apple.com/article.html?artnum=60920
Patrick

I cannot share the library on my iPod with the library on my pc. The iPod library was originally held on another pc so I would like to move the iPod library content on to the library held in iTunes on my pc. I thought switching on home sharing would work

I wish to transfer the library on my iPod classic to the library on my pc held on iTunes. I have tried to set home sharing but this does not seem to be working. The original pclibrary was held on my previous pc if that makes any difference. My iPod has over 200songs in its library and the library on my pc shows 3 songs which I purchased from iTunes. Can anyone help. Thank you

Works fine in Windows - copy your entire iTunes library to an external USB drive, plug this into your laptop, start iTunes while holding down the shift key and then select the iTunes library on the external drive. Alternatively you can can repeat the copy process from the external drive to your laptop. Once you have the duplicated libraries Microsoft's SyncToy tool does a good job of keeping the content of the different libraries in sync. You can also copy over a network but unless your library is small this can be very slow. I've used this method for years so that I can have the same library content at home (master), at work, and on the road. One point to note is that this only works if you set iTunes (via Edit > Preferences > Advanced) to keep iTunes media folder organized and copy files to iTunes folder. Other thing is to make sure you exit from iTunes before copying/synchronizing the library, as otherwise the iTunes library files (.itl and .xml in Windows) may be inconsistent with content (everything in iTunes\iTunes Media).

HT1351 I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When i hooked up my ipod it didnt automatically sync my songs on my ipod with the library. How do I do this manually?

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