HT1386 When I try to sync a new playlist it won't go onto my iPhone.  When I click "on this phone" the playlist is there on the computer but not on my phone.

I cannot get new playlists to sync on my phone.  I could yesterday.  When I click "on this phone" the playlist shows up on the main computer but not on my phone.

As I said, some items cannot be purchased with an existing credit on an account no matter how much it is.  It can only be purchased with a charge to a credit card.

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    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Try another cable and USB port
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
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    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I keep getting an error message when I try to sync my new iPhone5s to iTunes. It says my computer is not authorised. When I authorise it and try and sync again, the same error message appears. help?

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    Hello Chad176
    If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
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    http://support.apple.com/kb/TS1389
    Thanks for using Apple Support Communities.
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  • My iTunes shuts down at step 5 when I try to sync my new iPhone 6

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    I had a similar problem with my iPod backing up.
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    Welcome to the Apple Community Amy.
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    Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

  • I have a new computer and de authorised my previous one and authorised this new one. when i try to sync on new computer it wants to wipe my iphone and sync with computer which doesbt have my music etc on it. it tells me i am synced with another itunes ?

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    See Recover your iTunes library from your iPod or iOS device.
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  • Finally got the ipad to sync-however when I try to sync a new pictuce folder , ipad deletes the original ones I put on I pad- how to I download new albums without deleting the old ones

    I finally got he ipad to sycn photos from computer to ipad- however when I try to download a new album- the old one is deleted and replaced on the ipad- how do I avoid this ?

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  • I upgraded to itunes 10.7. Now when I try to sync my new iphone 5 it gets stuck in step 6 of 8 determining tracks to sync

    I upgraded to itunes 10.7 and now when I try to sync my iphone 5 it gets stuck in step 6 of 8 determining tracks. I reload 10.7 and rebooted everything. What do i do?

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  • Only parts of my songs from itunes match are downloading onto my phone.  The full song plays fine on computer but not on iphone

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