HT1386 windows will not recognize my iphone

I connect my iphone to my laptop and it will charge, but it will not recognize the device throgh windows or itunes. Ive tried the troubleshooting on the support site but it didnt work.

You should wait for windows to install the device driver software. Just keep your iPhone plugged in and look for something to do for 8 minutes. If Windows doesn't attempt to install device driver software, re-install iTunes.

Similar Messages

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    Winndows 8 will not recognize my iphone in ituens but my windows 7 will

    Hello Gary12100,
    The following article details some useful troubleshooting steps that can help get your iPhone to appear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • Got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?

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    Hi lewisdearden!
    Here is an article that can help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • ITunes will not recognize my iPhone 5s

    iTunes will not recognize my iPhone 5s.  I need it to, so I can choose the sync via WIFI.  Plus, I am unable to download iTunes by just using WIFI and my iPhone 5s.  I checked the Computer Manager areas and the settings appear correct.  My laptop runs on Windows 8.1.

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
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  • TS1363 my computer will not recognize my iphone

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    Phone not recognised in itunes
    device not recognised by iTunes on PC  or  device not recognised by iTunes on Mac
    Some of those things which concern itunes also help with your problem.  In particular try rebooting the computer, try a different USB cable to attach the phone or try a different port

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    Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?

    Place the device in DFU mode (google it) and restore as new.

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    I my macbook pro will not recognize my iphone.  I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone  it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software.  When I go to update my software, it's telling me I'm running the latest version???  HELP!!

    you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to  run Iphone 5

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    http://support.apple.com/kb/TS1538
    Going to venture a guess your Apple Mobile Device service isn't started.

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    My windows will not recognize my ipod. I tried running the latest Ipod Updater several times and received the following error message: Ipod requires Windows 2000(SP) or Windows XP, Please update your software and try again. I have Windows XP so I'm a bit confused to why I'm receiving that error message.
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    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually).
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    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
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    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
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    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
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    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
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  • My 15" iMac G4 800mhz will not recognize my iPhone 4s at all. Please Help, There is more information below. Thanks.

    My 15" iMac G4 800mhz will not recognize my iPhone 4s at all. It charges but doesn't load as external memory or in itunes.
    I am running OS X 10.4.11 and using iTunes 9.2.1.
    I have tried to be as specific as possible, I hope somebody can help as this is the main thing I will be using my mac for.
    Thanks in advance.

    ....and an 800mHz Mac cannot officially run 10.5.8. There may be some third-party hacks to allow tricking the installer into thinking the computer qualifies and permit the install to continue, but 10.5 will be very sluggish on that machine even if you have a lot of RAM.
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    Windows does not recognize the iPhone as existing, though iTunes can see it.

    I found a webpage where a user reported the same issue as me.
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    In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
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    every so often my Mac will not recognize my iPhone. a restart will resolve, is there a trick to recognize the iPhone without a restart? I'm on an eMac w OS 10.4.11 3GS

    I am having the same problem running the same OS X. also will not post email out with photos. apple store could not figure it out. says password has not been entered but it has???
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  • Itunes will not recognize my iphone 5s and i need to reset to factory settings

    itunes will not recognize my iphone 5s and i need to reset to factory setting because the phone is locked and cant remember passcode

    Hi CMC08,
    Welcome to the Support Communities!  The resource below will explain what to do if you forgot your passcode and need to restore your iPhone:
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    http://support.apple.com/en-us/ht1212
    Erase and restore
    If you can't remember your passcode, you'll need to erase your device, then use a backup to put your data and settings back on your device.
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    Use these steps if you've synced your device with iTunes.
    Use these steps if you have an iCloud account and have Find My iPhone turned on. 
    Use recovery mode if you can't sync or connect with iTunes and don't have an iCloud account.
    I hope this information helps ....
    - Judy

  • PC will not recognize my iphone camera.

    My PC (xp os) will not recognize my iphone as a camera in camera and scanner wizard. The wizard asks for a driver disk. Any suggestions.

    If you don't already have the latest iTunes, get it, if you do have it, try a re-install...the driver comes from the iTunes install.

  • My iphoto will not recognize my iPhone 5c

    My iphoto will not recognize my iPhone 5c, therefore I can't import any of my pictures.
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    Launch iTunes, then connect your iPhone to USB. The iPhone will prompt you, if you trust this computer. Confirm that you trust it.
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    If "trust" was not the reason, try a different USB port on your computer.

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