HT1386 windows will not recognize my iphone
I connect my iphone to my laptop and it will charge, but it will not recognize the device throgh windows or itunes. Ive tried the troubleshooting on the support site but it didnt work.
You should wait for windows to install the device driver software. Just keep your iPhone plugged in and look for something to do for 8 minutes. If Windows doesn't attempt to install device driver software, re-install iTunes.
Similar Messages
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HT1386 windows 8 will not recognize my iphone but my windows 7 computer will
Winndows 8 will not recognize my iphone in ituens but my windows 7 will
Hello Gary12100,
The following article details some useful troubleshooting steps that can help get your iPhone to appear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?
Hi lewisdearden!
Here is an article that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
ITunes will not recognize my iPhone 5s
iTunes will not recognize my iPhone 5s. I need it to, so I can choose the sync via WIFI. Plus, I am unable to download iTunes by just using WIFI and my iPhone 5s. I checked the Computer Manager areas and the settings appear correct. My laptop runs on Windows 8.1.
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
TS1363 my computer will not recognize my iphone
My iphone has been working fine with my computer. After I did an update for itunes today, the phone froze up and will not work at all. It has a picture stating to connect it to itunes, which it is. The itunes will not recognize the iphone now. help!
Phone not recognised in itunes
device not recognised by iTunes on PC or device not recognised by iTunes on Mac
Some of those things which concern itunes also help with your problem. In particular try rebooting the computer, try a different USB cable to attach the phone or try a different port -
Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?
Place the device in DFU mode (google it) and restore as new.
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I my macbook pro will not recognize my iphone. I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software. When I go to update my software, it's telling me I'm running the latest version??? HELP!!
you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to run Iphone 5
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I updated iTunes this morning and afterwards I went to sync my iPhone and iTunes will not recognize the iPhone. The computer will, but iTunes will not. How do I get iTunes to recognize the iPhone so I can sync. I do have the phone connected to the computer with the cable.
http://support.apple.com/kb/TS1538
Going to venture a guess your Apple Mobile Device service isn't started. -
Windows will not recognize my ipod
My windows will not recognize my ipod. I tried running the latest Ipod Updater several times and received the following error message: Ipod requires Windows 2000(SP) or Windows XP, Please update your software and try again. I have Windows XP so I'm a bit confused to why I'm receiving that error message.
Any suggestions would be greatly appreciated. BTW, I already tried "re-starting" my ipod and that didn't work either.Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
If you are getting a ‘Missing Drivers’ message, try this:
1. Go to http://www.driverguide.com and register (free)
2. Download ‘usbstor.sys’ & ‘usbstor.inf’ to your PC and place them in your i386 Folder
3. Update both drivers by selecting the two files you just downloaded
4. Reboot computer
5. Open iTunes and then connect you iPod
If all the above fails, you may have a Virus, Malware or SpyWare problem.
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It -
My 15" iMac G4 800mhz will not recognize my iPhone 4s at all. It charges but doesn't load as external memory or in itunes.
I am running OS X 10.4.11 and using iTunes 9.2.1.
I have tried to be as specific as possible, I hope somebody can help as this is the main thing I will be using my mac for.
Thanks in advance.....and an 800mHz Mac cannot officially run 10.5.8. There may be some third-party hacks to allow tricking the installer into thinking the computer qualifies and permit the install to continue, but 10.5 will be very sluggish on that machine even if you have a lot of RAM.
The other problem is valid 10.5 retail install disks. They are getting hard to find, only on DVD (not all early iMacs have DVD-capable drives), and often sell today for more than their original price of US$129. -
TS1500 Windows does not recognize the iPhone as existing, though iTunes can see it.
Windows does not recognize the iPhone as existing, though iTunes can see it.
I found a webpage where a user reported the same issue as me.
He said he determined that "foreign pictures" -- meaning any pictures not taken using the iPhone's camera -- were the cause. Once he deleted the "foreign pictures" -- such as pictures obtained from receiving texts from others which included pictures that he saved onto the iPhone, then iTunes worked.
In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
Now, both issues are solved:
Windows recognizes the iPhone as a storage device.
iTunes can see pictures that I've saved on the iPhone. -
Mac will not recognize my iPhone. a restart will resolve but...?
every so often my Mac will not recognize my iPhone. a restart will resolve, is there a trick to recognize the iPhone without a restart? I'm on an eMac w OS 10.4.11 3GS
I am having the same problem running the same OS X. also will not post email out with photos. apple store could not figure it out. says password has not been entered but it has???
also, weird things with mail. here the alarm that mail has arrived and can see it for a second. then it disappears and comes back a few minutes later!
local calls fail to go out - yuck! this is my third iphone. i am not happy with this! -
Itunes will not recognize my iphone 5s and i need to reset to factory settings
itunes will not recognize my iphone 5s and i need to reset to factory setting because the phone is locked and cant remember passcode
Hi CMC08,
Welcome to the Support Communities! The resource below will explain what to do if you forgot your passcode and need to restore your iPhone:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
http://support.apple.com/en-us/ht1212
Erase and restore
If you can't remember your passcode, you'll need to erase your device, then use a backup to put your data and settings back on your device.
Recovery
Mode
Use these steps if you've synced your device with iTunes.
Use these steps if you have an iCloud account and have Find My iPhone turned on.
Use recovery mode if you can't sync or connect with iTunes and don't have an iCloud account.
I hope this information helps ....
- Judy -
PC will not recognize my iphone camera.
My PC (xp os) will not recognize my iphone as a camera in camera and scanner wizard. The wizard asks for a driver disk. Any suggestions.
If you don't already have the latest iTunes, get it, if you do have it, try a re-install...the driver comes from the iTunes install.
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My iphoto will not recognize my iPhone 5c
My iphoto will not recognize my iPhone 5c, therefore I can't import any of my pictures.
I read that it could be the cable do I went out and bought another but it is still not working?
Neither itunes nor iphoto open when I plug in my phone, however when I open up itunes manually, it recognizes it. Any suggestions?Launch iTunes, then connect your iPhone to USB. The iPhone will prompt you, if you trust this computer. Confirm that you trust it.
Then try again to import to Photos.
If "trust" was not the reason, try a different USB port on your computer.
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