HT1414 i have my iphone connected to the computer now..the Itunes didnt open up.. it just showed to import pictures..how do i get the itunes to open
how do i connect to the itunes store to back up my phone
Hey dotson75!
It sounds like this might be the most relevant article for this situation:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for using the Apple Support Communities!
Cheers,
Braden
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I cannot send iMessages to some ppl who have an iPhone connected to the internet
My iPhone is not recognizing some other iPhones connected to the internet among my contacts. Hence we cannot use iMessages, e en though their iMessage option is switched on in the settings. In other cases i can send iMessages using their apple ID instead of their number. it is a bit complicated.
Any ideas?Hey "AppleTechGenius"...you realize the thread you're posting to is almost two years old, & the OP has not posted since that original post, correct?
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I am unable to update new software that was pushed for my iPhone 4 S I have downloaded I tunes my phone is conected to my computer what are the next steps to complete software update that I was not aware of and my phone does not connect to the internet I went into an I phone store and they told me it would take up to 5 hours to update .. thats a crock Help me please
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As always, you can only update to the latest available software -
When I was living in the UAE I purchased an iphone 5. It does not have FaceTime because of 'cultural' reasons. Now that I have moved back to the States where we don't have the same 'cultural' issues, I'd like to put Facebook on. How do I go about it? Will apple exchange the phone? Can my phone's serial number be taken off the no Facebook listing?
There is no way to get Facetime on that phone. No, Apple will not exchange it. You'll need to purchase a new phone in order to have FaceTime. Third pary apps such as Skype should work, though.
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Please someone help. I am a recent iphone user and recorded priceless video and pictures of my brand new baby. I never got a chance to back up my phone and i plugged it into my computer which instead of charging it reset it to factory. PLease someone help me get them back. I need the pictures of her from the hospital I am heartbroken and freaking out!
I am so sorry for you and your situation. Were you using iCloud photostream?
Otherwise I do not see any chance for your precious photos.
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We have 3 iphones under one icloud. Now, my daughter's phone has my contacts in her account. How do I switch it?
I suggest each user have their own Apple ID, iCloud account and purchase apps and music individually.
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Settings > iCloud > Turn off Contacts. -
When I go to plug in my iPhone 5 to my PC it will charge my phone but it doesn't show up that it's connected to my computer or in iTunes. I have tried just about everything that I can find in the support discussions but nothing has worked. Any other suggestions?
If you have carefully follow ALL of the steps in that article, you are using a USB port directly on your computer and not a USB hub (don't use a front port on a tower or desktop either, as they are an internal hub) and you installed iTunes correctly using an Administrator ID and you have tried disabling your antivirus and firewall then there is no hope of it ever working. Look at the tip again, and go through it carefully, not skipping any steps.
Note, BTW, that an iPhone will not show up on a computer, only in iTunes. If there are photos in the Camera Roll then it will appear in Windows as a digital camera only. -
I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!
micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
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My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808 -
Can I have two Iphones connected to one icloud account and if so, how do I change the icloud user name on the phone
Welcome to the Apple Community.
Yes you can use one iCloud account between multiple devices.
What do you mean 'change the iCloud user name'. -
Attempting to connect my MacBook to my 4s iPhone. I have had them connected in the past to use the "hands off" function. Today it tells me "network unavailable" make sure network access is enabled. I don't know what to do. I love the hands off feature as my iPhone is never with me when on my mac! I'm not sure what to do. Both are "discoverable" via bluetooth and show up on each device but when I try to connect it says "network unavailable". HELP!
An iPhone will not pair via Bluetooth to a computer (Mac or Windows) except for personal hotspot and then only if your cellular plan supports it. https://discussions.apple.com/docs/DOC-7722
If you are attempting to use Handoff/Continuity, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: http://support.apple.com/kb/TS5458 -
I have a iPhone 3GS and the power connection prongs are damaged and it won't charge or sync. Is there any way to repair? Or, at least is there a way to charge so I can write down phone numbers and othe rinformation. My power charge is totally out right now.
If it will not turn on - you have zero chance of getting anything off the phone.
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Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.
Have you contacted Sprint? See if they can resolve your issue, if you can't get 3G.
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I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?
Iran uses GSM, so the iPhone 5 will work. It is already unlocked. Just put local Iranian SIM in phone.
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iPhone WiFi issue. I enter a password, click join, and get a message back that it is an incorrect password. I have several computers and other iPhones connected using the same password. Any ideas?
Hey there Gordo456,
It sounds like you are not able to join your Wi-Fi network with the correct password on 1 out of many devices. I recommend the troubleshooting from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Restart your iOS device.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If that troubleshooting does not resolve the issue, I would next try these steps from further down the article:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings.
Thank you for using Apple Support Communities.
Regards,
Sterling
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