HT1414 My child's itouch is locked out.  When I connect to computer, iTunes does not recognize it and the error message says I have to unlock the device?  I can't unlock the device because password is unknown? How do I reset if I don't know the password?

My child's iPod touch is locked.  No one knows the password.  I have tried connecting to iTunes but since itouch is locked, iTunes will not recognize It.  How do I unlock the itouch?  The hard reset does not work either.

iOS: Unable to update or restore

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