HT1476 My iPod 5 64gb wont turn on, the screen is just black, it wont do nothing. what should i do?

My ipod just stoped working,is there any way to fix it?

If the unit has NEVER been jailbroke, first try a system reset.  It cures many ills and it's quick, easy and harmless...  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

Similar Messages

  • Ipad will not turn on the screen is just black, using the hone and power buttom together does not fix it

    my ipad screen is blue, using the home and power buttons together do not fix it.

    If you can't reset it by holding the power and home buttons at the same time until you see the Apple logo, then releasing, connect it to your charger for at least 15 minutes then try resetting it again  If it won't reset make an appointment with the Genius bar at a nearby Apple store to have it looked at.

  • My iphone wont turn on, the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes

    my iphone wont turn on. the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes. what do i do?

    http://support.apple.com/kb/ht1808

  • I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

    i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

    Try here:
    iOS: Not responding or does not turn on
    If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates a hardware problem and service is required.

  • My iPod touch will not turn on the screen is black?

    My iPod touch will not turn on the screen is black?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod Nano only will turn on occasionally. Most of the time the screen is just black.

    My iPod Nano will not turn on. I bought the device last December or January and used it exactly twice and it quit working completely. I sent it in to be fixed. It came back and I used it exactly once and it went totally black. I sent it back a third time and when it came back I used it four or five times and it went black. It has turned on three times since but now it will not turn on. Is this a common problem? Is there a user-fix to make it start working?

    Are you sure the batter isn't just running out of juice?  When the iPod quits responding do you plug it in to charge for a couple of hours?  What are you usually doing when listening to the Nano?
    B-rock

  • My iPhone will not turn on, the screen is completely black. It will vibrate while plugged into a charger, but that is it. I have no idea what to do.

    I have no idea what to do please help me!

    Source: http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Locate a Service location: https://locate.apple.com (choose your country in the top right)
    Call Apple for Mail-in Service (if available): http://support.apple.com/kb/he57
    Set up service on your own or check options: https://selfsolve.apple.com
    Questions about service and potential costs: http://www.apple.com/support/service/ (Choose your country after selecting your product)

  • Ipod touch does not turn on the screen shows USB cable and ask to connect to the itune, itune message pops up can not connect because it is locked with pass code how can i turn on this device?

    My son's ipod touch 3 screen shows a USB cable image and ask to connect to the itune. Itune does not connect with the message shows: this device is locked and can not be connected to the itune before you unlock it" I have no idea how to turn on this device and how to connect this to the itune, any help is highly appreciated.

    Try to get it to recognize it by using DFU Mode. Then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My little brother messed up with my iPod touch 4th Gen by entering the wrong password , now all data is beeing erased what should I do.The iPod is just showing the Apple Logo and some buffering icon below it.Need help fast!I'm really worried!

    I really need help this has happend 5 hours ago and the ipod os still showing the apple logo and the buffering icon below it!
    It re booted several times till now.
    Need help fast!

    - I suspect that he went to Settings>General>Reset>Erase all content and settings.  For 1G or 2G iPod that can take hours and it will likely stall out if not connected to a charging source.
    Try the following:
    - A reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - The connect to computer and try to restore via iTunes.
    - Id something is still showing onthe screen, disconnect from computer/charging source and let the battery fully drain. After charging for an hour, Try the reset and restore.
    - If you can turn the iPod off, se if placing the iPod in recovery mode and then restore. For recovey mode:
    iPhone and iPod touch: Unable to update or restore

  • REALLY NEED HELP!! screen is just black and wont turn on

    i have an 8GB, 2nd geration, black ipod nano and i was just listening to my ipod in activity class when my ipod froze. so i tried the manual restart. but it didn't turn back on. now the screen is just black, wont even restart no matter what. so i tried plugging it into my computer but the itunes doesn't recognize it. there's a screen that pops up thats tells me to look for the files or download or something like that but when i try to, it says files not found. right now im at a total loss. nothing i do turns it on. what do i do now? should i just toss it? i dont even know if i wan't to buy a new one cause im scared this might happen again. i really dont want to use another $250 for another one.
    ABSOLUTELY NEED HELP!!. im a bboy so i need my music lol.

    Sounds like the fall broke something internal. Take it to Apple and have them check it out.
    Allan

  • My iPhone 5 won't turn on, the screen just stays black!

    My iPhone 5 won't turn on I have held the power button to see if it's dead or not and it doesn't seem to change the screen it just black I thought the battery could of died or something similar it only happened about 2 hours ago please help!

    Hey Thermali,
    Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
    restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    - If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    For additional information, see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

  • My ipod touch 4g is frozen wont turn on or do anything just black ont register with the computere either ive put it in dfu mode n nothing happens plz help

    my ipod touch 4g is frozen wont turn on or do anything just black ont register with the computere either ive put it in dfu mode n nothing happens plz help

    See Here for
    iOS: Not responding or does not turn on
    Frozen or unresponsive iPod touch

  • My ipod wasnt loading facebook so i deleted it and re downloaded it and it frose. SO i rebooted it and it got stuck on the apple part of turning on. I tried to plug it in my computer but it wont connect. What should i DO?

    I was on my ipod and my facebook wouldnt load so i deleted it and was redownloading it and it froze. I turned off my ipod and tried to turn it back on. In the process of turing it on it froze with the apple screen and now wont turn back on. I plugged it into the computer but it wont connect. What should i do?

    Hold the home button and sleep button down together for 16 second when device is on. This will reset it in DPU mode which completely shuts of device. Once it has loaded it should be fixed

  • My ipod touch wont turn on the screen is balck i tried connecting it to my computer but it wont work.. Can anyone help me ?

    My ipod touch wont turn on, The screen is black and i tried to plug it inot my computer and it still wont turn on.. Can someone help me ?.

    After charging for at least an hour I would try in order:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  You may have to place the iPod in recovery mode for iTunes to see the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Making an appointment at the Genius Bar of an Apple store

  • My ipod 5 wont turn on the screen will dim and then it reboots but it keeps happening again

    my ipod 5 wont turn on the screen will dim and then it reboots but it keeps happening again

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

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