Ipod touch does not turn on the screen shows USB cable and ask to connect to the itune, itune message pops up can not connect because it is locked with pass code how can i turn on this device?
My son's ipod touch 3 screen shows a USB cable image and ask to connect to the itune. Itune does not connect with the message shows: this device is locked and can not be connected to the itune before you unlock it" I have no idea how to turn on this device and how to connect this to the itune, any help is highly appreciated.
Try to get it to recognize it by using DFU Mode. Then restore.
Basic troubleshooting steps
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Similar Messages
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My ipod touch isn't recognised on my laptop and the screen shows usb cable pointing to itunes symbol
My latest gen ipod touch isn't recognised on my laptop and the screen shows usb cable pointing to itunes symbol
iOS: Device not recognized in iTunes for Windows
Try
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Try manually placing the iPod in Recovery Mode and then try a restore
- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Iphone is locked with pass code but still we can make a call using voice control
If our iphone is locked with pass code we can make a call using voice control.
Press and Hold the Home button then you will get the Voice Control Menu.
Choose Dial or Call then you can make call.
Is it IOS Bugs or...It is a feature.
You can disable it at Settings > General > Passcode > Voice Dial if you wish. -
I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?
"Ok, but Whats happen if the carrier said that I need the first contract personal information.."
Then you need the first contract personal information.
" I Know that all the companys have to unlock de phone... ¿?¿?"
Not true.
"Apple could help me then¿?¿? unlocking the Iphone beacuse Apple always have the last word...
No. Apple has no part in the decision ot lock or unlock at all. Lock/unlock is 100% the decision of the carrier. Apple has nothing to do with this decision. -
I need to change my country in the itunes store, but can' do so, because of a $0.10 credit. How can I spend that money in order to change accounts.
Click here and request assistance.
(70172) -
my iphone 3g is in reset mode and i tunes will not reset. it pops an error message with no code. how can i get i tunes to rest my phone?
No need to Double Post... It is considered impolite.
https://discussions.apple.com/message/20652820#20652820 -
My iPad has not been dropped or damaged at all. The screen is grey fuzzy and has coloured lines down the middle. iPad 3 also.
Basics from the manual are restart, reset, restore.
Try all of these.
If these fail, then:
iOS: Unable to update or restore -
my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
If you do it via a different computer that it's not normally synced to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
, The screen shows quicktime logo and despite pressing done it is not reverting back
My Itunes app is stuck on my phone after accessing a podacast. i am unable to get out of it. The screen shows quicktime logo and despite pressing on the done button nothing happens. I can close the Itunes app, but the minute I access it get the same podcast menu.
Place the device in DFU mode then restore it.
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The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue.Please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I tried to update my 4s to the latest ios6. itunes came back and said there was an unexpected error. the screen on the phone is hung showing a usb cable and an arrow pointing to the itunes icon. itunes does not see the phone as being plugged into my computer. I restarted itunes, no difference. I can't seem to reset the phone. It comes up with the apple icon and then goes back to the usb plug screen. I'm totally hosed right now!!!
Error 1604:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
From Apple Support page >
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
i am unable to restore my iphone 4s " screen showing USB cable arrow showing to connect to iTunes" when i connect to itunes it after asking restore (step 3 without going to step 4) starts updating itunes with no effect to screen which is still showing usb and itunes symbols
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
itouch was updating software and failed, now all i have is a screen showing usb plug and itunes logo,cant reset or restore.help
Type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article
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In updating my iPod to 6.1.2, I received an error during the update. Now, my ipod is not rebooting. It continues to display a screen showing usb to Itunes picture. Turning off and back on, it goes back to this picture. I don't know how to reset so that I can restore from my backup.
A similar thing happened when I updated the ios on my ipad. But, I was able to reboot, and then restore from backup. How can I get my ipod to reboot and allow restore when it is not even recognized as I reconnect to my computer?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated I tunes today , now I am unable to open my I Pod I Touch, the screen shows the I Tunes logo with a USB cord and arrow pointing back up to the icon, can't access my Home page
The screen indicates that your device is in recovery mode. It has to be restored by connecting it to a computer with itunes. Restore to factory settings.
This happens sometimes. Hopefully you have a backup.
HTH
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