HT1491 hello i cant remember my answers to the questions i have to answer before i purchase music,books ect
HELP!!!!!! i cant remember the answers to the questions i have to answer before purchasind items and want to change them to something easier so i can finally buy hey brother by avicii and books
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
Similar Messages
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hello i just bougth new iphone 5s now m old iphone 4 is move to iphone 5s but now we reset my old iphone so i can give it to my daugther but it was looking for my icloud id problem is i dont remember my icloud id and my favorite pets that i put it there including my favorite book i just wet to applestore while ago they told mo t make another apple id but still not working im trying to give my old iphone to my daugther but we cant get through i need help for this thanks.
have you logged out with the old appleID in settings->itunes & app stores ?
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I loaded a virus soft ware in my computer now i cant use the browser just links and pages that are booked marked will open Google will not open era message Trouble loading page!
em74 wrote:
These crashes are annoying as sh......
I can well imagine that they are.
I would backup, restore to factory settings, restore from the backup and then try again. If that fails, restore again but do not use the backup - restore as new. If the iPad functions OK as new, then slowly rebuild the iPad adding your apps, music etc, methodically to see if you can pin down what might be causing the problem.
if all of that fails, it's time to schedule an appointment at an Apple a Store (must be done online) and have them take a look, or of it is lees than two weeks old, just return it for a refund and buy another one. -
I tunes is asking for answers to security questions we have never answered what do we do
need help with what to do can not download with out answering.
First try:
Rescue email address and how to reset Apple ID security questions
Next contact iTunes by:
Apple - Support - iTunes - Contact Us -
I want to change my answer to the question
At the expense of buying Apple Store
I want to change my answer to the question
Forgot your previous answer
thnk you;Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID -
what do I do if i cant remember the answers to the questions when your asked to verify your account? Im trying to let my son add his ipad mini under my account but I dont know the answers to the questions and they are sending a reset to an email i have never heard of
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95652) -
I cant remember my apple id sequrity questions and i didnt set a rescue email address. What can i do??
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101300) -
HT1657 hello i cant get my rental of the rage to play on my computer
hello i cant get my rental of the rage to play on my computer
What happens when you try to play it ? If you are getting an error message then what does it say ?
-
my daughter changed her password and cant remember it and now the ipod is diasbled what should i do
Providing she regularly synced her iPod, her purchases should be in her iTunes library. If this is the case, then you can simply reset her iPod and put all of her data back on it although I don't know if this works with apps. If she synced it before she reset the pass word then you can stop the auto sync, restore, and put the back up on it. If all else falls, iTunes and the App store remember purchases so you can't buy the same thing twice, well at least I haven't. I hope you find this helpful, and good luck getting her iPod back into usable condition.
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Cant remember her password for the app world
hi all, i bought my phone from a friend, she cant remember her password for the app world or her email so we cant even re send the password, i have deleted the app world and re - downloaded it but it has had no effect... what can i do so i can use the app world?? x
Hello rhimariee1993
Welcome to Support Forums
Simply deleting BlackBerry App World will not work , as you got it from your friend so follow this Knowledge Base
KB28225 : BlackBerry smartphone must be security wiped before transferring ownership
After a security wipe create and use your own BlackBerry ID on that device .
KB24062 How to create a BlackBerry ID
try it and let us know if you feel any issue.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
itunes store asks me the answers to the questions that unfortunately i don't remember.. what i do? elp me please
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110571) -
I cannot use my iTunes account because I do not remember the answers to the security questions. How do I find out the answers to the questions or can I reset the questions? I also do not have a back up email on my account
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75970) -
What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722) -
i dont understand how i can be asked questions i have no answers for, could someone please let me know how i can rent a movie without the questions? thanks,
Hey scoops13
You will need to be able to answer the question to go through with the rental. Once they have been answered you should not be asked again. The article below will explain about the security questions and what to do if you cannot remember the answers to the questions.
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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