How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane
Similar Messages
-
I inadvertently set up a new account on an android and it doesn't match the ID for a Nook. I cannot share library books between the devices, and I can't remember the login I used for the nook. The nook books appear on my bookshelf from the library, but when I try to download to my android, it won't allow it as it is set up as a different account. The library can't help me and Barnes & Noble can't help me. I need support from Adobe to fix my login.
Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden -
How do I change my security settings and make them STAY changed?
I have set my settings in Tools - Options - Privacy - Never remember history - about a thousand times now, but it never STAYS set to that. It keeps reverting back to Use custom settings for history instead, which is annoying in the extreme and is ultimately a security risk.
This has only happened since I upgraded to Firefox 4.0.1 - it was set on Never remember history in the previous version and remained on that beautifully. How do I get this newer version to retain what I set it at please???? It's driving me mental!!!!Only if all settings are the default then you will see "Firefox will: (Never) Remember History".<br />
The "Use custom settings for history" choice reverts to "(Never) Remember history" if all History and Cookies settings are the default.<br />
If you see "Use custom settings for history" then at least one of the History / Cookie settings is not the default.
If you select "Never Remember history" then you enter Private Browsing mode and "Permanent Private Browsing mode" will be selected. -
How do I change my iCloud username and password without loosening my music
My mum just gave me her iPad and she brought me some music from iTunes useing her account for me. I've now changed the iTunes account to my name and details, but now it doesn't match the iCloud account. How do I change the iCloud account to my name without loosening the music she brought for me?
You could set up two different accounts. One for iCloud services like Mail, Contacts, Calendars, Reminders, Notes etc. (Settings > iCloud) for your personal stuff and one for store purchases like Music, Apps etc. (Settings > iTunes & App Stores) e.g. your mom's Apple ID.
-
I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?
Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden -
I am trying to download the new version of iTunes for my existing account, not set up a new iTunes account. How do I do this?
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)" -
How do I change languages? CC and Photoshop came to me in wrong language.
How do I change languages? CC and Photoshop came to me in wrong language.
Ed MerrinHi Ed,
This document describe the process but for Adobe Application Manager rather than Creative Cloud for desktop.
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html
You access the setting in Creative Cloud for desktop from the gear icon in the top right and then going to Preferences and to the Account section
(Click to view larger)
Hope that helps,
-Dave -
Hello,
i forgot my security question and i guess i failed all mt atempts, what can i do ? please urgently..You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(112725) -
I have a new laptop and I want to set up a new account. Can I do this when I already have an account set up on my old laptop? what will have to the old account if I set up a new one? how do i set up a new account?
What exactly do you mean by account? you wan to set a user on your laptop?
Do you wan to get a new apple Id on the new laptop? Why?
Are these laptops Macs?
What exactly are you trying to do?
And what does this have to to with Appleworks, which is a long since discontinued Office suit. -
How do you change your security question and answer
How do you change your security question and answer?
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
I'm trying to sign into my iTunes and it won't let me because it's asking me my security questions. I've answered them but it says there wrong. It won't let me sign in how do I change my security questions
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
How do I change my security questions? I forget them because I made them ages ago and can't seem to buy anything off my account without having to answer them?? Help
1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
2. After you sign in, click on "Passwords and Security" on the left.
3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
7. If you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:" -
How do you change your security questions? Apple has changed everything once again and I HATE IT!!! I never had to use my security questions and now I do. I have the ipod touch 1, obviously it has been forever since I've made them so i dont remember them. They tell me to go to my Apple ID and click security tab to send an email. Well, What the heck do you do when the only way to do that is by remembering the security questions and answers, when that is your problem??? I NEED HELP!!!!
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!
Maybe you are looking for
-
Clean installation of Win 7 using UEFI and RAID
Hi, I am trying to perform a clean UEFI installation of Windows 7 with SATA mode switched to RAID. I have two identical HDDs for RAID and 80 GB Intel 310 to put the OS on. The BIOS/UEFI can see all 3 drives and the two HDDs are configured for RAID th
-
Where can I get an update for Mac version of Creative suite 5.5 Design Standard?
Where can I get an update for Mac version of Creative suite 5.5 Design Standard?
-
Will USB 802.11n wireless card improve video streaming on older iBook?
On my older G4 iBook, I'm accessing the internet through the AirPort Time Capsule as my wireless router. The video on my MacBook Pro is stunning, the iBook is terrible, useless really. Would a USB 802.11n video card work better than the AirPort card
-
How do I configure JNDI using Tomcat5.5 and Microsoft SQLServer
Dear All, I wish to know about the advantages of using JNDI concepts over the normal Database connectivity using DriverManager class. Can anyone explain me about the advantages of using JNDI over other technology and how it would be helpful in the We
-
Screen readable output (section 508)
Hi Everyone, I've been tasked with finding a way of generating screen readable output rom RH which is section 508 compliant. By this I mean not having to use the mouse and use keystrokes only. A customer has suggested that a tagged PDF was one of the